DENTAKAY DENTAL CLINIC - Antalya Recensioni 257

I Completed my second visit to dentakay and 3 days after returning to UK, a day before Christmas, the fixed plate on bottom jaw on six implants snapped right in centre, thinnest part of denture in half. That's when eating soft bread. 12k total cost down the drain. That's merry Christmas from dentakay. Avoid at all costs! Whilst I was attending clinic I met another patient that had to fly back 5 times due to poor fitting work and problems with it. Does denta Kay think we have unlimited funds to fly over every year, several times a year and pay for flights and hotel,just after paying almost 12k for permanent teeth that didn't last 3 days? If value your health and don't want to be financially distroyed, avoid dentakay at all costs. There was also significant price increase of almost 3k from original 9k quote, due to root canals and temporary teeth, whilst I can agree with root canal charges, to charge for temporary teeth in first visit was absolutely outrageous and scam, as this was not mentioned by representative when I agreed to fly over, I was assured that temp teeth would be free. Most reputable companies provide 6 months temporaries included in package. This was not the case! Very unhappy. Dentakay has ruined all my plans for next year and I'm left financially ruined with dental work that lasted three days!, based on this, can I recommend dentakay? absolutely not! If you're wondering how they get positive reviews, then i can tell you, that when your treatment is finished, the staff make you write a positive review in a very pushy manner,just before you leave clinic. I am not the only person to mention this about reviews so dentakay needs to stop denying this unsavoury practice in their responses. They asked me for positive review too, which I originally gave them, but this scam and poor dental work needs to stop! 12 k in the bin for teeth that lasted 3 days. Having spent almost 12 thousand, I shouldn't be resigned to eat mashed potato for rest of my life now? They have destroyed me mentally, physically and financially. Do you still want to visit dentakay???? It seems like they acquired good reviews since being founded in 2009 then once they got sufficient amount of them they started increasing their prices,asking for reviews and basically put you on production line that provides quality of dental work that doesn't last three days and costs over 10 grand. Make your own conclusions. So far from aftercare team I've received copy and paste template replies that doesn't express concern for my wellbeing or show any eagerness to resolve the issue.
Update : dentakay has since reached out and offered accommodation and transfers as goodwill gesture so that i can access dental work warranty services which I do appreciate. I'm yet to find funds for the flight to travel over, as financially it is too soon after I've just paid for treatment and this incident had happened a day before Christmas. As well as I have work commitments so I'll be able to travel end of February.. I will keep you all updated. And hopefully I'll be a happy customer.

Professional service, whilst using the latest technology. All flights and Hotel arranged by Dentakay, their representatives are very informative and thorough. Communication was excellent all round I could not fault them and the end results are fantastic! Highly recommended Dentakay. 5 ☆☆☆☆☆

Honestly the service is impeccably i can't fault them in anyway shape or form teeth turned out beautifully im happy aswell as impressed! I would 100 percent recommend them would even send my 87yr old mother here. I say as I see not paid just genuine and honest my thanks to the whole department

I cannot find my old review on here so was going to give an update.My date of travel was October 2024. I’m going through the Ombudsman to get my £4150 back. They placed my implants incorrectly, not flush with the jaw as where they should be. I ended up some type of infection in my bottom right. All this came ahead as I completed my journey at a different clinic. The reason I changed clinics was there was really no contact help from dentakay, I was worried about the costs, was told I would need 10days for my treatment, which I thought would be covered in my second phase payment. Only to find out later on oh we only cover 7 days and you have to pay €95 a day for the other 3, this was no made clear to me at all until I query why my ticket says 10 days but WhatsApp messages mention 7days. We looking at an extra €285 im supposed to magically find. I already had a ticket for my second journey which was purchased on my final day there. So i decided to visit another clinic in which they told me the implants have been placed further back. So i can have them fully redone or have some angled multi abutments I think that’s what they are called so my teeth are angled forward. The new clinic told me they had no reason to do this, even people at the hotel I was in saw my implants and said why they do further back. I messaged dentakay told them about the issues send them a letter from the other clinic also a video of the scan showing the implants incorrectly placed. Told them an implant had to be removed and two natural teeth. All to be basically told you need to post the implant back and we will pay you for the implant. I started my journey with dentakay in October 2023.

Also to add they booked the ticket for my return journey. Yet not able a not once did they contact me asking are you coming to Turkey oh are you even in the country.

Well asked them about this. It’s my responsibility to contact them not there responsibility to contact me.

So in turn I beg you go elsewhere. I have all my letters so this is not a fake review.
For clarity and accuracy,

I would like to respond to the points raised in Dentakay’s reply.

Regarding the second clinical opinion:
My concerns are not based on opinion alone. I sought an independent clinical assessment due to ongoing problems following treatment. This included imaging, and I was advised that the implants had been placed further back and not flush with the jaw as expected, with corrective work required. I provided Dentakay with written correspondence from the second clinic and video evidence of the scan.

Regarding assessment and aftercare:
I was not asked to return to Turkey for a clinical assessment. I was asked to post the implant back, with the suggestion that I would be paid for it. No practical plan was offered for in-person clinical assessment or management of the complications I was experiencing.

Regarding consent and satisfaction at the time of treatment:
Consent and satisfaction were given based on the information available at the time. Complications and concerns arose after treatment was completed. Signing consent does not negate later-emerging problems or remove the need for appropriate aftercare.

Regarding warranty and follow-up:
While reference is made to a warranty, no realistic or practical aftercare pathway was offered to manage my situation from abroad. Being advised to post an implant back did not address the clinical issues I was experiencing.

Regarding accommodation and travel:
I was informed that my stay would require 10 days, only to later be told that only 7 days were covered and that I would need to pay €95 per day for the remaining days. This was not clearly communicated upfront and only became apparent after I queried conflicting information.

My review reflects my personal experience, the issues I encountered following treatment, and the lack of a practical resolution offered. I have retained all correspondence, scans, and supporting documentation.

I had a review but can't see it
After many months im still having talks not about my dentist treatment which im absolutely delighted with . But the 2nd hotel I was put in wasnt what was promised

The 1st was the falcon which was better than expectations. But then the quality gold i was put in on my 2nd visit didnt enjoy 1 bit .
Wasn't all inclusive onky full board but if I wanted eggs in the morning I would have to pay extra every time I got a soft drink the barman had to ring reception to check. Its a ok hotel but not all inclusive. Even the manager said its not all inclusive but dantakay customer care says it is

Paul blackwell (clacton on sea )

As I say dentists work absolutely excellent. Quality hotel not all inclusive

Dentakay are a quality dentist made me feel very comfortable before and after my treatment.would highly recommend this company.very happy with my experience

The professional approach to patient care and the communication, to an extent, is wonderful, I do think there should definitely be more English spoken I felt like I was almost in the way at times which is a shame, when you see how excellent everything else was. My dental surgeon took a rather heated phone call half way through my final fitting and the work after that was tense to say the least! My other negative is the huge price hike, with no breakdown of the cost of why🤷🏼‍♂️ I had one jaw in the main worked on and that cost me almost double what I was quoted for both jaws to be worked on🤷🏼‍♂️ a when I asked how much it would cost for the bottom jaw and the rest of the work to be finish (2nd visit) the lady told me, “I’m not good at numbers!”😳 but then almost demanded I commit to the second visit without the full facts in front of me🥴 would you buy a car without knowing how fast it goes or what fuel it takes? Don’t get me wrong except for those few things they were extremely competent, and would hope these concerns are taken in good faith I’d love to get the rest of the work finished there. The accommodation was wonderful they were so helpful and the food was great my half a smile is superb 😬

Kogemus olu väga hea, arstid suurepärased.

I had a great experience from start to finish, everything was communicated well throughout the online process, Tony was excellent & all the other staff were all very professional, helpful & friendly when I arrived daily. The clinic is super clean, sophisticated and with all the right technology. My initial telephone consultation plan was changed as expected following x-rays and the expert guidance given to ensure I would the receive the best possible result, I am happy to say that I certainly did. I would 100% recommend Dentakay for anyone wishing to receive dentistry work in Turkey, you are in safe hands.

Its was fast operation and lovely staff.
Plenty people juse Dentakay you need bee happy for that if you have operation like that, just chek yourself if body is strong to do that. Thanks

I’ve have been to Denta Kay for both treatments now and have loved every second of it had no pain both times and was terrified but I was to ease both times.
Every member of staff are second to none very professional in every way I will miss every one so much cannot wait to come back and see every one for my check up next year 2026 thanks again Denta Kay you truly are amazing

I have been home around a month now, I'm loving my new smile and I have no negative issues at all. I had 4 extractions, 5 root canals, gingivectomy, 4 lower front teeth pulled forward and aligned, and finished off with 27 high quality bridged crowns. The atmosphere, the staff and the service was all 5* and I could not be happier with the outcome. Each case is different and they will definitely work out what's best for you. The price was fair on both of the two options offered to me considering the amount of work completed and I was refunded the cost of work that didn't need to be done after the original consultation quote. Please don't overlook Dentakay when considering your options. They will not let you down. Great company and great people. Very happy customer!

Dentakay made the whole experience of having a new set of teeth fitted very easy, I was constantly updated with relevant information, the staff were very professional and highly skilled. The flights and hotel accommodation was all organised by Dentakay so I did not have to do anything. I was picked up at the airport and taken to the hotel. All transport to and from the clinic was organised by Dentakay. I would highly recommend Dentakay to anyone looking to get dental treatment in Turkey.

My experience with DENTAKAY is second to none 👍 from the all in flights and hotel to the staff at Dentakay which I can’t fault and to my new look finish 😁 which I’m so happy with 😁
I’ve got six friends who will be coming out for treatment and probably more in the near future

Fantastic experience very clean lovely people amazing service great accommodation I would definitely recommend them to anyone I’m so happy thank you dentakay 👍

I had an excellent experience at this dental clinic. The staff were welcoming, professional, and made me feel completely at ease from start to finish. The dentist explained every step clearly, worked gently, and paid great attention to detail. The clinic itself is spotless, modern, and very well-organized. I’m genuinely impressed with the care I received and the results — everything exceeded my expectations. Highly recommend to anyone looking for top-quality dental treatment and a team that truly cares about their patients.

Friendly staff ..punctual and a great experience

Wonderful experience, from the first consultation to the end product, can’t recommend highly enough.
Brian.

Bardzo profesjonalny zespół. Miła obsługa oraz bardzo dobre efekty pracy dentystów

Positive experience! All staff were lovely and helpful. The doctors did go above and beyond to fix my teeth! I was always scared of dentist and to my suprise the treatment was almost painless! And in just 5 days iv got a brand new smile! The clinic sorts out the flight there and back, they also provide all invlusive stay in a beautiful resort right next to see side! ( there is lots of kittys roaming resort grounds :) )
Very happy!