Do not use, all they are interested in is taking your money
Approx a month ago I booked and paid for a £35 new patient checkup included a panoramic x ray..... in their reply email they asked if I wanted a copy, which I replied yes. I have an email trail as proof.
When I arrived at the practice they then informed me that if I wanted a copy of the xray, they wanted another £65!! I walked out in disgust without having the check up!
They deliberately concealed this charge and chose not to inform me of this in their correspondence....they waited until I was at the clinic, which I think is very dishonourable and deceitful.
I am 70 years old and had made a long journey on public transport on a particularly hot day to get to the clinic but they couldn't care less!
I requested a refund and asked them to realise that they should have informed me of this additional charge when I confirmed I needed a copy of the xray when I booked......but again they couldn't care less!
I would advise any prospective patients not to use this practice as all they care about is taking your money...in my case unfairly!
As a footnote I went to another Dental practice and have just completed my treatment. It was fairly comprehensive and cost just under £5500.....Deansgate Dental would have got this money if they hadn't been so unreasonable......something they might consider next time they want to rip off a patient.

Risposta di Deansgate Dental Studio







