Digital Federal Credit Union Recensioni 

I called in for a single issue and the representative was actually extremely helpful. She gave me information on several other questions and sent an email with instructions to ensure I did not forget anything. 10 out of 10 service.

Really great experience with their support team. Easy and accessible way to reach out to DCU.

I have been a member for over 10-years and have been extremely pleased with DCU's services. They are very easy to get a hold of and they have always resolved my issues promptly.

Was very helpful and able to answer my question. Found a solution in a stressful time!

Exceptional customer service and prompt assistance were of the utmost importance.

Great experience, thank you, odalisa

Karrin was very knowledgable and answered all my questions. She was also very pleasant to talk to. It was an excellent experience considering it was my first time applying for a Loan in many years. Thank you Karrin!

Very good customer service. Nicole, the person who helped me, explained things in very simple terms whenever I got lost and made sure I knew exactly what I was signing up for. 10/10 experience.

Mercia Sousa is an excellent bank staff. She's one of the best out there.
Mercia is Knowledgeable, professional, courteous and helpful.
Very smart individual and good for keeps.
She's a good ambassador for DCU.

Thank you Ellen for all your help! You have an awesome spirit ! Very informative and great at navigation..

Thank you Melissa N again and again for your help. Someone was on the verge of stealing my money, but you helped me out so quickly. Thank you so much.

I had a concern as my account balance wasn't matching the charges listed as well as what I had balanced yesterday. The customer service rep was very patient and understanding and helped to see what was causing the discrepancy. We were able to figure it out and I felt much better after chatting in.

She helped me a lot..really helped me from fraud activities

Jas was the most helpful person to walk me through my loan process. She answered all my questions and was super friendly. Highly recommended!

Customer service representative helped the things I needed, very friendly and kind, went above and beyond. Thank you

Donayle was great. Got all the information I was looking in under 5 minutes and was of great help.

I was notified about potential fraud on my credit card. I was in the middle of entering my card details online and was interrupted for a while which must have triggered an alert. When I finished entering the details, my card was denied. I contacted DCU via their chat app. The rep was very polite and thorough. She reviewed my records and contacted another rep. She checked that I verified the current transactions, and then let me know that my card was not blocked, so I can try again. DCU has always had great service.

Diana excellent work, very helpful and dedicated