The customer service I got today was great; I got help with my issue fairly quickly. The only thing I found unnecessarily frustrating was the lack of fraud protection/detection beforehand. If... Leggi di più
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Mary was very patient, helpful, knowledgeable and respectful throughout the conversation. She made me feel valued to be a DCU member. She answered all my questions and even went above and beyond to ma... Leggi di più
DCU service rep. "Oceane" was very helpful in her response to my questions. Her answers to my questions were very helpful and informative. I look forward to that kind of service in the near future... Leggi di più
I had come around 4:30pm and I was seen by Amy, she made the whole experience so superior. Amy is courteous, kind, and extremely professional. Because of this experience I will be referring a lot of m... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Informazioni di contatto
Donald Lynch Boulevard 220, 01752, Marlborough, Stati Uniti
- dcu.org
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
En el día de hoy fui atendido por Amalia Vélez,encantado con su servicio muy amable.
Encantado con su servicio muy amable.
The customer service I got today resolved the issue as best as the representative could
The customer service I got today was great; I got help with my issue fairly quickly.
The only thing I found unnecessarily frustrating was the lack of fraud protection/detection beforehand.
If my card info can be hacked and repeated, identical, unfamiliar charges can be taken from my account so quickly; I'm lucking they only took $299 from me twice while I was at work yesterday.
The customer service is top notch
The customer service is top notch. They took care of my request politely and swiftly.
The agent was helpful and knowledgeable.
The agent was helpful and knowledgeable.
I had come around 4:30pm and I was seen…
I had come around 4:30pm and I was seen by Amy, she made the whole experience so superior. Amy is courteous, kind, and extremely professional. Because of this experience I will be referring a lot of my friends and family to the Lowell DCU branch. Amy thank you for being wonderful.
Quick and efficient service
I was able to go over and complete everything needed for the auto loan in less than 30 mins. Dwayne was very helpful, understanding and patient for all my questions and clarifications. It is always very easy to work with DCU for any financial needs.
Excellent service by the representative…
Excellent service by the representative since she provided me with valuable information.
I love how the manager care about us
Customer service is good
Exceptional Customer Service
Mary was very patient, helpful, knowledgeable and respectful throughout the conversation. She made me feel valued to be a DCU member. She answered all my questions and even went above and beyond to make sure I was aware of all the resources available to me at DCU.
Daniel went above and beyond to help me…
Daniel went above and beyond to help me with my debit card.
Customer service was very helpful in…
Customer service was very helpful in the loan department and had responded quick and reliably. I am very eager to do business with DCU Customer Service.
Kerry was great to deal with
Kerry was great to deal with . The system was easy to use as well !
DCU service rep. "Oceane"
DCU service rep. "Oceane" was very helpful in her response to my questions. Her answers to my questions were very helpful and informative. I look forward to that kind of service in the near future.
Thanks, Al Ward (Joint owner in Diana J Ward's account)
Very calm
Very calm, professional and respectful in her job. She really understands her job very well.
Mortgage loan issue
The staff was knowledgeable, he was able to explained and resolved all my issue in a timely manner. Additionally he offered product that would be better serve me in the future
Very polite and easy to work with
Very polite and easy to work with
Diana muy buena
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