I truly appreciate Denise for making the process as fast/smooth/and judgmental- free as possible. Asking a bank to loan money, trust you, and see you as a good candidate takes a lot of guts and it can... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jennifer answered my call immediately and understood exactly what I needed to do. She also suggested that I start a new Advantage Savings account vs a Money Market account that I have left idle for s... Leggi di più
Josephus was very patient with me, he took the time to listen to my concerns and address each issue I had point by point. He’s really a true reflection of excellent customer service. It appears DCU... Leggi di più
Jessica's customer service was pleasant and clear. She put in major emphasis on listening and truly hearing my concerns. After consulting with her team, she made me feel comfortable that she will hel... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Informazioni di contatto
Donald Lynch Boulevard 220, 01752, Marlborough, Stati Uniti
- dcu.org
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
She did everything that I asked her to…
She did everything that I asked her to do in a quick and efficient manner, and she was just so pleasant to deal with.
I would love being able to do business with her again.
Muchas gracias Diana
Good customer service
Good customer service. Navin did an excellent job.
Navin was absolutely amazing
Navin was absolutely amazing! He made sure I was depositing my desired amount after we both had a miscommunication moment, he also took the time to make sure he was pronouncing my name correctly which was really nice!
Thanks ashly
Lorianny Soto
Lorianny Soto, very helpful and very pleasant to work with. She definitely went above and beyond to help me with all of my banking needs. I will definitely be looking forward to more meetings with Lorianny.
Josephus was very patient with me
Josephus was very patient with me, he took the time to listen to my concerns and address each issue I had point by point. He’s really a true reflection of excellent customer service. It appears DCU hires the best and brightest people in the banking industry.
Thanks again!
Guy, Springfield Ma
Quick and easy help
I was connected quickly with an agent that was very knowledgeable and helpful. My question was resolved perfectly. I love my bank and their live chat option is great!
Muy bien servicio
Customer Service
Ellen was fantastic, she helped me with depositing a check for my baby without needing to spend 2+ hours in the car to come to a branch location.
Eddie went above and beyond for me
Eddie went above and beyond for me. The problem I was calling about was caused by me, but he took the time to walk me through, give me an easy solution, and also help me understand why I didn't see a response from DCU (it had been sent). He was absolutely great!
The customer service representative was…
The customer service representative was super helpful. Got a lot done in one call. I have no problem recommending the bank and their loan department to my friends. Great job!
Yandry Zabala did an amazing job on…
Yandry Zabala did an amazing job on helping me out today in office, she made the process very smooth and explained everything good!
Julie was so helpful I
Julie was so helpful I. Identifying my problem and the. Finding a long term solution. She also noticed I was under utilizing savings plans and we switched two savings plans to advantage plans. Which was so thoughtful and provides more long term support for me.
Fue una selente persona la mejor me a…
Fue una selente persona la mejor me a tendio super bien
The customer service representative was…
The customer service representative was kind, patient and willing to get all the answers I was looking for and calling about
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