I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Leggi di più
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Leggi di più
I had a wonderful experience refinancing my auto loan through DCU. I’ve been with DCU since 2013 and unfortunately had to go with another bank for a new vehicle when I moved out to Utah in 2024. I had... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Informazioni di contatto
Donald Lynch Boulevard 220, 01752, Marlborough, Stati Uniti
- dcu.org
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Bharati Shah helped my son to get a…
Bharati Shah helped my son to get a loan and she explained so good to us
Shawna was the best
Shawna was the best. She went above and beyond for me and answer questions where I understand the process I needed to do to the T. Even gave me information I didn’t know about branches around me that could help me out. Can’t thank her enough
Marvin at the check in desk made this a…
Marvin at the check in desk made this a pleasant experience for me. I needed to withdraw some cash and did not have the ATM card with me. However, he handled the situation flawlessly and even faster than anyone standing at the atms.
Excellent Customer Service
Customer satisfaction
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really appreciate all your hard work and dedication.
Very good assistance
Very good assistance, I really liked her performance, thank you Odalisa
DCU has always provided excellent…
DCU has always provided excellent customer service and helped me attain my financial goals. Pleasant, helpful and quick turnaround on loan applications. Today I spoke with Steven and he was attentive, thorough and very helpful explaining the next steps in my loan application process. Always a positive experience with DCU!
Excellent communication by Geetha on…
Excellent communication by Geetha on Auto loan.
Jennifer was very knowledgeable and…
Jennifer was very knowledgeable and very patient. Assisted me with making a free payment to my loan using speedpay. Also, made me aware of opening a new checking account.
I had a great experience with DCU’s…
I had a great experience with DCU’s customer service. The representative was friendly, patient, and took the time to answer all of my questions clearly. They made the process easy and made sure all of my concerns were resolved. I really appreciate the excellent support and professionalism. Thank you for providing such outstanding customer service!
He help me to fix all the accounts and…
He help me to fix all the accounts and my digital account because I am going to use DCU he help me with my app accounts he did a great job.
Sofia was so helpful and took a lot of…
Sofia was so helpful and took a lot of time to help me. Thanks!
Andrea and team super helpful and professional
Andrea was incredibly helpful submitting and processing our auto loan over the phone while driving home from the dealership. I had everything approved, signed and uploaded within 30 minutes for the loan team to finalize my financing within an hour.
Imma was quick polite and professional.
Imma was quick polite and professional.
Excellent service
She was polite, helpful, and took the time to answer my questions. I was not rushed at all.
Very professional
Very professional, very quick and even increased my loan last minute when the vehicle I got was a little newar
Everything was great
Everything was great, the interaction with Tanika and her way of explaining everything to me, I liked it, she had a lot of patience. It was one of my best telephone experiences
She took time to answer my question…
She took time to answer my question walking it down and then told me about the checking account where I could benefit from opening up in a free tax and 0.5 interest rate
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