Daylight Company  Recensioni 

Great experience from ordering to using. Brilliant lights for any close work

All of it and it was really really really really great.

Had problems with my Daylight Lumi LED light not working. There was no help for trouble shooting on the website. I did not know what the problem was so I called Daylight Customer Service in the US. I had to call 15-20 times before the call did not "fail" and went through. I got a bored cranky know it all Daylight rep (the phone number was listed as in Texas) who was not help and knew nothing and then was irritable and cranky about my call (which totally was a POOR representative of your company).
I decided to order a new transformer and trouble shoot my light issues alone. After NOT receiving an order acknowledgment from your website NOR did I get the transformer (waited 2 weeks), I called Daylight customer service again. I again had to call repeatedly to not have my call "fail" and I again got the same irritable and rude Daylight Rep (what are the chances??). She insisted the problem was on my end and if I had successfully purchased it, I would have gotten an acknowledgment and told me to look on my credit card receipts. I used a business card and had no way to see the charge so since I did not get a Daylight order acknowledgment, I then re-ordered for 2 transformers this time so I would not have to deal with Daylight Customer service again. Then I DID get an emailed acknowledgment. Then lo and behold, I get a package with 1 transformer in it and then 4 days later, got a package with 2 transformers in it.
I LOVE my drafting board Daylight Lumi LED but your rep in the US from Texas as GOT TO GO!! Horrible representation (and NO help) of a company that I love.

I was delighted to discover there was a replacement cord available for an older lamp. Daylight Company was most helpful in identifying the correct one. My order was processed quickly, with only slight delay in delivery due to the crazy winter storms throughout the country. It would have been helpful if they let me know (email?) about the delay.

I previously rated one star and here to update to three stars. I hadn’t received tracking info but then the light arrived after I wrote the first review. The magnifying floor light was easy to assemble and is very bright which is great for my close up embroidery work.

Great product

My last two magnifying lamps, one was a rechargeable and after about 8 years it started losing its charge after about 3 hours which was fair enough. I bought another one the same but after a couple of days the pole snapped as it was only plastic. I bought a Daylight as a replacement and I absolutely love it, it it brilliant.

I needed a replacement cord for my slimline lamp and ordered it from Daylight. It arrived within a few days. Very happy with the turnaround in shipping.

The Halo Go has a charging unit that failed after 5 uses, just out of store returns period. Daylight Company did not respond to initial online contact form. Won't even consider addressing the issue without proof of purchase, video, photos. I don't have the original store receipt but I do have the non-working light and I don't have the $129.00 I paid for it! Look at their website. It's all hype and no substance.

Easy to assemble and good Light

Commandé 1 lampe Daylight slim + 1 pied à poser. 1 seule commande expédiée en 1 colis. Surprenant car le volume de ces articles est vraiment très faible et les 2 tiendraient facilement dans 2 seul carton.
Acheminée par DPD… 1 seul colis arrivé au relais, DPD a renvoyé l’autre sans même l’avoir livré au relais colis. J’ai déjà exprimé mon mécontentement sur Trustpilot pour ce transporteur.
J’envoie un mail le 30/01/2026 à Daylight company pour les informer de la situation et leur demander de m’envoyer un autre pied de lampe.
À ce jour, le 04/02/2026, ils me répondent que leur entrepôt n’a pas encore pu vérifier auprès de DPD et que par conséquent, ils ne peuvent pas m’envoyer l’article manquant que j’ai payé et que je n’ai pas reçu !
Moi, particulier, j’ai pu avoir l’info du colis non livré par un simple appel à DPD, mais Daylight, en presque 1 semaine, n’y parvient pas !
Et surtout, Daylight n’est même pas capable de m’envoyer l’article manquant (qui coûte 30 € de mémoire). C’est vrai que ça pourrait ruiner l’entreprise ! Et qui sait si je ne raconte pas des mensonges pour collectionner des pieds de lampe qui ne sont adaptés qu’à un seul modèle ?!!
MINABLE…

The quality of the lamp - brilliant improvement for cutting out fabric and sewing

Excellent quality reading lamp with large clamp to attach to books etc..

Light still hasn’t arrived seven business days later, left several messages and nobody has returned my calls

Great products, workmanship and design are quality. Fast shipping - exactly what it says on the tin

Excellent table light ,I use it for jigsaw puzzles and it really helps me to see the pieces clearly.

Good service. Easy to understand website, and fairly quick delivery, good price. Thanks Daylight Co!🙂

Fantastic service, easy to order and track delivery. The two lights I ordered are exactly right for the job. I would happily use The Daylight Company again.

I appreciate the discount that you gave me on a replacement light.
The light that failed was used very little. At the price of this light it should last much longer than it did.
I have 2 others that are well over 5 years old and they are going strong. I also have 2 of the slim line lamps and they work well.