I now have a few products from the Daylight Company and I must say I'm really impressed with their build quality. As an artist, it's so important to use good lighting, not just for seeing the correct... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Hard to contact, had a query about a product before I ordered, tried ringing number on the website but didn’t even ring out - it just immediately kept cutting off. Used the online query and did get a... Leggi di più
L'azienda ha risposto
The lamp arrived within two days of ordering and was easy to assemble. While it has not had much use so far, it will certainly come into it's own in the darker winter months. Very satisfied with the p... Leggi di più
When I reported my current wafer no longer worked, customer service replied within an hour with the bad news that they no longer carried the power supply for that model but gave me another place to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡
Informazioni di contatto
89-91 Scrubs Lane, NW10 6QU, London, Regno Unito
- +44 (0)20 8964 1200
- info.uk@daylightcompany.com
- daylightcompany.com
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Ha risposto al 13% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I have yet to receive my order!
Have rated based in purchasing process…
Have rated based in purchasing process only as product has not been dispatched yet. Still waiting
Horrible Return Policy
We purchased a floor lamp, the description stated that it provided a warm lighting option for reading. In reality, it is a nuclear bright light! Of course I had to assemble it to see what it was like. We decided to return it and called and obtained a return authorization number - but we had to pay for shipping. Now, they refuse to refund us any money because it was opened.! The light was carefully repacked and used for literally 2 minutes. How are you supposed to judge a product without opening the package? So now I am out the cost of the product plus shipping and they have the item. Buyer Beware! Stay away from these clowns. I might have to escalate this to a legal response and challenge them in small claims court. Absurd. Shop elsewhere.
The package came well wrapped
The package came well wrapped; I did need to email to ask for details of the despatch as I did not hear for a few days but was emailed back within a few hours to say it was in the post that day. It is a present so has not yet been used.
Your sales person Ryan was wonderful
Your sales person Ryan was wonderful. My problem is that I can't get the light to work consistently. I purchased a second adaptor figuring the first one had a short, but no luck. I used it for two weeks and it was fine, then it just went off. I can occasionally get it to come on, but just for a little while and it goes off. I'm disappointed. Your claim process is troublesome.
Great lamp,delivered without drama
I love your products
Disappointed could not get discount because of email listing
The product is great shipping was great. I only have one small issue which I feel was not. I was very happy with. I was told that the first time I ordered I was if I have an email address I get a coupon for a discount for the next purchase so I ordered that base for the existing lamp I had cost of about 200 and something dollars and then a week or so later or maybe a week later I tried to order a anothe lamp with a magnifying glass and it was supposed to be on sale everything else so I tried to apply it and they said no it doesn’t work because the discount doesn’t work because it’s a black Friday sale so I don’t know. I still have a discount redeem I can use for my email sign up or what but it just a little disappointing that I basically couldn’t get a discount. I bought a whole another light lab for almost $200 again otherwise product is great and shipping and service is good thank you.
Great product for my old mum
I bought a lamp from the Daylight Company for my elderly mum, who suffers from age-related macular degeneration.
I/we are very satisfied. The lamp is sturdy, has a perfect size, and is very suitable for seniors. Three light color options and 4–5 brightness levels can all be operated using a simple hand switch. That’s exactly how it should be.
In addition, the delivery time within the EU was really fast, as the Daylight Company was evidently smart enough to set up a warehouse in the Netherlands.
I can only recommend the company and its products.
Great light
The light is even better than I expected. It arrived promptly and was easy to put together
The lights were great
The lights were great just a shame that the delivery let you down, I changed the delivery to collect from local Post Office and had confirmation (as I’d be away) and it still was delivered and left with a neighbour - not good
We were very pleased with the associate…
We were very pleased with the associate who took our order over the phone. She was very helpful. The lamp came in a timely manner and John is pleased with how it works.
Keep up your good customer service.
John and Nancy Clark
Lamp is a game changer!
Purchased the item required with ease, and it was shipped within a matter of days.
I'd definitely recommend this company if you need a daylight lamp for crafting and reading.
The product came very quickly and was…
The product came very quickly and was delivered in good condition. I'm not having them installed right away so I tested them to make sure they were working and they are. I'm looking forward to getting them installed in my studio.
Good lamp
Good lamp. Poor communication as to when lamp dispatched and who was delivering.
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