For months I am receiving completely dry vegetables , left overs . I sent emails & photos , some of the emails were hidden and ignored , other emails answered in a cynical way , by people named : Casey , Jodie . Interesting the low level of management , mockery that does not go hand in hand with a reliable noble name of business . I expect apologies and family will be informed . Customers should not be humiliated after they buy from you but respected. This can not be a healthy symptom

For months I am receiving completely dry old vegetables that even a knife can t cut trough /case of a pumkin sent from oct to may /same old black and dry .photos were sent but emails were hidden some of them never hot an answer. The customers service replies in the most disrespectful way , someone Casey even being cynical . I am writing to inform you that this level of human degradation does not go hand in hand with a noble brand name . I am expecting apologies and family will be informed .

For the first time I was very disappointed both by the delivery ,by the time of delivery and no photograph shown only a blank image!

Always wanted to visit!
What a treat.. so luxurious.. beautiful!
Lovely restaurant and had fun shopping for lots of things to make my home the dream home.

An absolutely wonderful shopping experience from start to finish. The level of customer service is exceptional — every member of staff is genuinely warm, welcoming, and incredibly helpful, making each visit feel personal and enjoyable. The store itself is immaculately clean, beautifully organised, and a pleasure to browse.

What truly stands out is the incredible range of products available. Whether you are looking for natural living essentials, high-quality food products, household items, wellness goods, or garden supplies, there is an impressive and thoughtfully curated selection of everything you could possibly need both in and out of the home. It is rare to find a store that combines such variety with such consistently high standards.

Whenever I order online, the delivery service is equally impressive as it fast, reliable, and seamless and always packaged really well. It is clear that a great deal of care and attention goes into every aspect of the business. A genuinely outstanding company that delivers quality, professionalism, and excellent service every time.

Speedy delivery, products just what I expected from Daylesford thank you!

I’m thrilled I finally purchased their Detergent and Conditioner which I confess I’ve been a bit cynical about. They show amazing results on towels/linen etc. my sweaters appear like new too. Well done!
Delivery and packaging was pain free also.

I just love this company!

Excellent service

Order arrived on time, packed brilliantly. Cold items arrived perfectly cold.
Very pleased

Very pleased with the chicken bone broth ,beef too . So tasty lots of different vegetables ,amazing crisp broth, I added a few more veg . Will buy again

I ordered some fresh items and some gift items for a birthday gift. They were delivered bang in time. The produce was excellent quality and fresh.

Have shopped here for years, latest visits resulting in increasing disappointment. Fresh produce lasts no time at all, (probably something to do with allowing dogs in and around produce displayed on the floor at dog bottom height- yuk) double Gloucester cheese was dried so hard it was inedible. Final insult was purchase of a charcuterie sausage for £25 that you can purchase in Malaga airport for €11 ! Chilli jam that used to be unctuous is now liquid slop. The place is all profit and form over quality function these days.

Delightful packaging. Fast efficient delivery and fantastic products. 10/10. Thank you very much

Ordered the Anya bag on Thursday morning and it was in my hands by Saturday morning! Great service, fast delivery and the Universal bag is a must have, great collab!

Really great Universal AH small bag and very useful size for quick local shopping. Very stylish.

The organic dog food is a great success. Reordering on line was easy and delivery swift.

Daylesford has not disappointed me yet. The prompt delivery and quality products made the gift extra special. Thank you.

Beautiful bouquet of your flowers, arrived on time and perfect present for a new mum!

Took a very long time for my order to come, but they did tell me there had been a transport problem over Easter so I was grateful for this. Im very happy with my pumpkin bread. A slice in my bag makes a great snack when Im out and about.