Davan Caravans Ltd Recensioni 

From the very first moment we arrived at Davan, we were struck by the warmth of the welcome and the genuine interest shown by everyone we met. Buying our Weinsberg 500LT has been an absolute pleasure, and we could not be more delighted with both the van itself and the exceptional service we received throughout the entire process.

Oliver deserves particular recognition. He is without doubt one of the finest salespeople we have ever dealt with – professional, knowledgeable and patient, but also kind, approachable and genuinely invested in ensuring we made the right choice. There was never any pressure, only honest advice and clear explanations that made everything straightforward and enjoyable.

What impressed us most was that this standard of service wasn’t limited to one person. Every single member of staff we encountered demonstrated the same professionalism and friendliness, creating an atmosphere that made us feel valued and completely at ease. It is rare these days to find a business where everyone seems so genuinely committed to delivering such high-quality service, but Davan achieves exactly that.

We drove away in our Weinsberg 500LT absolutely thrilled, knowing that not only had we chosen the right vehicle, but also the right dealership. We are already planning to return every year for servicing, safe in the knowledge that our van will be in the best possible hands. This experience has given us complete confidence in Davan, and we would not hesitate for a moment to recommend them to anyone looking for a dealership that combines true expertise with kindness and care.

Colin & Kate

After sales awful. They take your money then ignore you. Dont reply to emails, say they will call back and don't ! We had a few problems that needed sorting out. It took them a year and kept blaming the manufacturer for the delay. Then eventually booked it in to be done , then called on the day to say they couldn't do it so it would take 4 days longer. If we had read reviews before we wouldn't have gone there, and never will again. I have read other reviews where they respond saying sorry, Thats the only thing they reply to. My advise DONT GO THERE

We came across Davan at motorhome show at Westpoint in Devon. Oliver met us and showed us some motorhomes but without any pressure to buy. He recognised we were first timers. We turned later and signed up for a Pilote Motorhome. It met all our requirements and were very pleased. We continued to discuss options over the next few weeks and Oliver responded clearly and honestly. We picked up the motorhome today and Oliver did the hand over work despite being stretched by the needs of other customers. Davan (and especially Oliver), made the opportunity to buy the right vehicle for us easy and straight forward, always with good humour yet professional. Davan are a family run business who pride themselves with good service. This shone through at every stage.

After discovering Davans back towards the end of May and because of the help and assistance we received from the staff, we had no hesitation in returning as promised and have indeed made Davans our centre of choice. On our last visit on 8th June, we returned to buy our Falcon TV package and a few other bits and bobs. Again, the service we received, this time from Emily and Jackie was outstanding. All of the staff we have dealt with have been attentive and extremely helpful with it seems, no question too much trouble to answer and the general knowledge and advice across the business is second to none . My last review was on Google so this time I thought it fair to post my review here on Trustpilot. We are very new to Motorhoming and so pleased we came across Davans. Highly recommended.

Called into Davan to have windscreen arm fixed. Jerry and his 13 mm. rachet quickly sorted it out. Thanks Jerry! It’s always a pleasure to visit Davan,everyone is so nice and helpful. Cars used to be my passion but now I lust after motorhomes 😂

Picked up our new Knaus Boxlife MQ Motorhome. Great service from start to finish, Mark was very helpful and knowledgable. Simple part exchange and paperwork was all beautifully efficient, thanks Eleanor. Thanks also due to all the staff who went out of their way to help. Stuart and the girls in the shop. Also very good aftersales by Kelly and Ian who put extra sockets in the back of the van for us which turned out to be a trickier job than anticipated.A real family firm.Will be back for the habitation-check next year.

I part exchanged our motorhome for a camper van in November 2024 but only just leaving a review as I wanted to make sure if I had any problems they would be dealt with as my previous dealer wasn't helpful with a problem. I can say my dealings with Oliver (Sales) and everyone else at Davan have been good. I did have a minor issue which was dealt with and we are really pleased with our new van, I would recommend and would use Davan again, Thanks.

Top service from Davan Caravans. Kelly on reception was warm and friendly, and really helpful and Jerry did an excellent job on the repairs ~ very efficient, with an as-good-as-new finish. Really impressed with the whole experience. Thank you to all at Davan ~ what a great company :)

This is my second Motorhome purchase from Davan Caravans and could not be happier with the service and overall professionalism offered. My personal association with this company goes back over 25 years and I can highly recommended them for all your Caravan and Motorhome requirements.

Asked if we could drop our van in for a hab check a week before the booking the pick up a week later.
It was not problem at all.
Staff are brilliant and very accommodating.
I recomend.

Very pleased with the purchase of our new Pilote 740 Motorhome from Davans, just off the M5 junction for Weston Super Mare.
Oliver was very helpful in answering our many questions. He organised the gaslow and TV to be transferred from our Part Exchange MH together with the various additions we required. We have purchased several MH’s over the years from various MH dealers, Oliver is the youngest salesperson we have dealt with, we were impressed with his maturity and knowledge within the MH trade and very pleased with our sale and purchase from him. Thank you Oliver ☺️😎.

I'd like to give a 5 star rating to Oliver for excellent sales process from start to finish. Also a special mention to Mark and Jamie for being so helpful

Would highly recommend Davan and I love my new motor home.

Oliver was very helpful and explained everything well, very happy with my purchase. Thank you Stuart

I highly recommend Davan Caravans, been brilliant and the aftersales been great, sales man Oliver been fantastic.

Brand new motorhome with loads of problems. Promises they'd be fixed before collecting but they weren't. Took it away and it poured with water through the roof and window 1cm deep. They fixed the roof but said they had tested window and it wasn't leaking and blamed it on condensation. We got home and tested it and it was leaking. Loads of other problems check list said were working but they weren't or bits missing. False promises and poor inspections. Full refund but now being sold as new after we had it for a month. Buyer beware, we would never use this company again

I was looking for a Isabella inner tent and found one at Davan Caravan and Motorhomes,it was the cheapest I could find and also free delivery. Placed my order on the 16/03/2025 and it arrived on the 18/03/2025 I call that good service.
Thanks to Daven

We made an order from them on 24th February 2025 for an camptech awning, before we ordered we asked when will we get the awning, they said within a week. So we went ahead and ordered, within a couple of hours they emailed us again and said they missed the Monday deadline and camptech told them it will, without fail go out the following Monday which is today 3/3/2025. I noticed other dealers are saying this awning is not available until end of march.
So we reached out to them today 3/3/2025 to make sure its still going out and they said that camptech a camptech rep told them they have no stock but will be in stock midweek (this week) and order will go out then. We was beginning to think this is sounding a bit far fetched now, so I said well if that's the case fine, but if you can make sure we will get it this week then that ok, if not please refund.
Next email from them was, the mystery order camptech were getting in midweek are sold so the earliest would be the end of march, and all davan was saying the price they sold me it at was a great deal, well its a great deal if you get the goods you ordered, not a great deal if you don't.
We believe they knew when they took the order it would not be available until the end of march. be honest with your customers, Honesty in business goes a long way with customers. i have complained to camptech as Davan said its all camptechs fault, but we believe that you as the dealer should be getting facts straight with camptech and being honest with customers, instead of trying to make your order numbers up. thankfully we are getting a refund and doubt we will return to Davan.

UPDATE AFTER DAVAN SHOP REPLY : I have had a few emails from camptech as i complained to them, and they said they let all their sellers/dealerships in January know that their would be no stock of this awning until March, I have the email from camptech if Davan want to see that, Camptech also said they never give exact dates for when stock will arrive. Davan would of known when they took my order on the 24th February that when there is no stock, and camptech have said all this is down to Davan who took the order. If Davan would of let me know ahead of time before we ordered that there is none of them awnings available until end of March we might of still kept the order.

Absolutely first class customer service from
Stu and Jo. They are both so knowledgeable, helpful and patient - I asked lots of questions! I am delighted with my new awning.

Our caravan was recently serviced at Davan, and some bodywork blemishes were also made good. We collected it yesterday, and I was particularly impressed by the quality of repair carried out by Gerry, and the courtesy wash carried out, and by Kieron, who in addition to carrying out the service carried out another repair. Good work all round and the sort of thing which will make customers return. Also the very friendly approach of the service receptionist, a perfect ambassador for the Davan brand.

I ordered two Isabella chairs. Best price I could find, no delivery cost. Delivered within 3 days. Packaged very well. Good communication from the delivery company. Can’t fault.