Bad customer care and site
The website provides misleading information, especially regarding prices and availability, which are not up to date at the moment. I contacted the company for an available apartment, but once they contacted me by email, they suggested another apartment because the one I had chosen was not available. The site is poorly designed, so the company can improve from that perspective. Secondly, the treatment of customers is poor. The apartment proposed by them is available from the beginning of January 2024. They made me fill out forms to then be contacted by residents to see the apartment. Once done, they asked me for more information that was already in the form, and more specifically about my work in detail. I responded politely, stating what I do and that my job is an employee job with a fixed salary. They responded saying that they have no more vacancies. I asked for more information but have not heard back. They are not reliable, so if you want advice, don’t trust them. If tomorrow I had problems in the apartment, given this customer care, it would be better to stay away.
30 dicembre 2023
Non scritta su invito