This was our first renewal for the business having been initially certified by CyberLab last year. I was very impressed with Jon. He was professional, polite, approachable and very clear in his inst... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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This was our first renewal for the business having been initially certified by CyberLab last year. I was very impressed with Jon. He was professional, polite, approachable and very clear in his inst... Leggi di più
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As someone who is constantly doing CE work with customers, CyberLab make what can be a difficult process simple. I have not been able to ask them a question they couldn't answer, even when this means... Leggi di più
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"What made your experience great?" - The answer to this can only be said in two words, Michael Bautista. Michael was an absolute pleasure to work with, he was professional, knowledgeable, and helped u... Leggi di più
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Good support given and great to have an annual prompt. It was very useful to have the pdf guide to refer to this time with some explanation of what the question was being asked for - still some high b... Leggi di più
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CyberLab is a specialist cyber security company that provides a wide range of security solutions and services. Your one-stop cyber security advisor, the CyberLab team is equipped with the right technology, knowledge, and expertise to help businesses of all sizes, including large public sector organisations. By leveraging world-class technology, decades of experience, and our vendor partnerships, we have helped to secure thousands of organisations across the UK. Our unique Detect, Protect, Support approach makes us the perfect partner to review and reinforce your cyber security defences.
Bridgford House, Heyes Lane, SK9 7JP, Alderley Edge, Regno Unito
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Cyberlab made the Cyber Essentials certification process really easy. I would definitely recommend them.

Risposta di CyberLab
CyberLab were a great help in completing our Cyber Essentials accreditation, especially as I'm not the most tech savvy guy. We dealt with Michael Bautista who was super helpful, his prompt responses and expert advice made the experience much easier.

Risposta di CyberLab
Michael the Cyber Analyst was very amenable, professional and helpful. We have a small digital architecture, however, Michael made it easier to navigate the process of achieving Cyber Essentials Plus accreditation for our business. He was prompt in his responses and instructions were clear. Thanks again

Risposta di CyberLab
The assessor was great, and the process was smooth. Thanks for all your help!

Risposta di CyberLab
Leigh McShane was brilliant and so helpful. He worked hard to understand what we needed, was very proactive without being pushy, and spent a very generous amount of time working with us to explain the service and what it provided. We weren't spending a lot of money but never felt for a moment that we were unimportant or anything was too much trouble.

Risposta di CyberLab
Great service from Mac, from the first point of contact, very knowlegable and quickly helped solve a problem.

Risposta di CyberLab

Risposta di CyberLab
Excellent guidance provided by an experienced auditor who explained the gaps that needed amending from the submission.
I look forward to working with you again next year.

Risposta di CyberLab
Really helpful and responsive service for our small business.
It's important that we have security of data and processes, so this is a great help to us and reassurance for our clients.

Risposta di CyberLab
Patient, supportive and very helpful. Guidance was provided when required.

Risposta di CyberLab
Cyberlab assisted us with renewing our certification and proved to be as helpful and professional as in previous years - thank you!

Risposta di CyberLab
Extremely quick and efficient service, from start to finish. Nick and Thuran were both excellent, ensuring I had everything in place to gain my Cyber Essentials certification. Thank you!

Risposta di CyberLab
Cyberlab provided very useful feedback after our clients first attempt at this years Cyber Essentials certification. We thought they would pass first time because we've helped them for the last five years but Cyberlab pointed out some issues which needed resolving.

Risposta di CyberLab
I cannot praise Jonathan from Cyberlab enough! From start to finish, his service was nothing short of exceptional. His knowledge, patience, and willingness to go the extra mile made all the difference. He not only resolved my issues efficiently but also took the time to explain everything in a clear and professional manner.
Jonathan’s dedication to customer satisfaction is truly outstanding. His expertise and problem-solving skills are top-notch, and his friendly approach made the entire experience stress-free. It’s rare to find someone who genuinely cares about their clients the way he does.
If you’re looking for excellent IT support, Jonathan is the one to trust. Cyberlab is lucky to have such an incredible team member! Highly, highly recommended!
Thank you again Jonathan, will grab that beer one day.

Risposta di CyberLab
The cyber lab assessment was a highly professional and informative experience. The team behind it demonstrated exceptional expertise and support throughout the process.

Risposta di CyberLab
Really disappointed of the services from cyberlab, had to wait 3 weeks they to purchase a license from Sophos! After numerous of emails and direct conversation over the phone With Charlie, where I clearly explained I need only Sophos endpoint protection license to continue using Sophos protection after my trials with Sophos. They couldn’t provide what I asked, on top of that they caused my company dedicated server to get frozen after rebooting when I’ve been asked from their support team to uninstall my Sophos agent. While wasn’t their direct mistake my server to get frozen after rebooting. Indirectly they caused my company email services to be not responding for over 24 hours. I will never use their services again.
In my world I expected to be onboarded in less than a hour after I signed the contract! In their word it took them 3 weeks they to send me a email with onboarding instructions…
Thank you, and from my experience it’s unbelievable how they got 5 stars rating here.

Risposta di CyberLab
The consultant I was dealing with was very patient and helpful when I did not understand what was required.

Risposta di CyberLab
Cyberlab made the Cyber Essentials Assessment process seamless and stress-free. Their team was professional, supportive, and always ready to help with any questions. The whole experience was smooth, and we couldn’t be happier with the outcome. Highly recommend!

Risposta di CyberLab
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