Custom Truck One Source Recensioni 

837
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would like to thank your entire team Cade got back to me very quickly via email and followed up with info and a call setting up a viewing in Bakersfield ,after looking at those i proceeded to your o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Field Service Tech Tim Bloodgood came out on Friday afternoon to trouble shoot a problem that was on the truck since delivery. Though it was a Friday afternoon and he was 3 to 4 hours from home he too... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tim Andrews the salesman is great. Look forward to purchasing more equipment from him and Custom Truck going forward-have been a long term customer for over 8 years. Union Grove is a great build sites... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This deal is still not complete, but if the preceding events are any indication this might be the smoothest no BS purchase I’ve ever done. That’s after 35 years of buying trucks and heavy equipment.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature

Scritti dall'azienda

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.


Informazioni di contatto


4,6

Eccellente

TrustScore 4.5 su 5

837 recensioni

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4,6

Tutte le recensioni

(837)

18 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

parts people wont take order

parts people wont take order. they make you go online to order parts

10 settembre 2025
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Risposta di Custom Truck One Source

We appreciate your feedback and regret the difficulty placing your order. We'll review our parts ordering process to see how we can improve the customer experience.

Valutata 5 stelle su 5

very quick responses and correct parts

very quick responses and correct parts

5 agosto 2025
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Risposta di Custom Truck One Source

We're happy to hear that we provided quick responses and correct parts. Thank you for your positive feedback; we appreciate it.

Valutata 5 stelle su 5

Great service

Any time I call Angie she is always professional and courteous Angie keeps me updated with everything that is happening. Tim Bloodgood is a top notch mechanic and a wealth of knowledge, You can call Tim and explain what you have going on and he will talk you through the issue and if you can not figure it out he will be my than happy to come out and solve the issue. Tim is a very good communicator and a very nice guy.

14 luglio 2025
Non scritta su invito
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Risposta di Custom Truck One Source

We appreciate you taking the time to share your positive experience. We're so glad that you found our team to be professional, courteous, and knowledgeable. It's great to hear that their communication and expertise were helpful to you.

Valutata 5 stelle su 5

Communication through email is very…

Communication through email is very helpful and I was guided through to set up an account.

7 luglio 2025
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Risposta di Custom Truck One Source

We're happy to hear that our email communication was helpful. Thank you for your positive feedback!

Valutata 3 stelle su 5

Sales is AMAZING! Service Department is TERRIBLE!

The sales side of the house is amazing! Daylon will treat you right every time and goes above an beyond!

Now the bad: The service side of CTOS is horrible!!! Expect to be overcharged, from the hourly rate that is higher than anywhere else in the area to charging extra hours on your units. When you ask them for a breakdown they give you the "that is for internal use only" response. The expect to be pat on the back for putting a customers units in the shop in front of their own rental fleet.

Save yourself time, money and a headache and use someone else for your service work.

20 maggio 2025
Non scritta su invito
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Risposta di Custom Truck One Source

We appreciate you sharing your experience. We're happy to hear the sales team met your expectations.

We regret to hear about your service experience. We'll review your feedback regarding service costs and communication to improve our customer service. Thanks for bringing this to our attention.

Valutata 5 stelle su 5

Was very easy to order

Was very easy to order. People there are very cordial and have a very good knowledge of what they have!

1 maggio 2025
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Risposta di Custom Truck One Source

We're happy to hear that ordering was easy for you, and our team's knowledge was helpful! Thank you for your positive feedback; we appreciate it.

Valutata 5 stelle su 5

Easy ordering

Easy ordering, fast delivery

15 aprile 2025
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Risposta di Custom Truck One Source

We're happy to hear that ordering was easy and delivery was fast for you. Thank you for your positive feedback!

Valutata 2 stelle su 5

Not so much as something wrong

Not so much as something wrong, just no image to confirm item with on website. And shipping three decals worth 0.60 each for 26.00 is expensive & could have been under 10.00 via USPS Priority.

10 aprile 2025
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Risposta di Custom Truck One Source

Chris, we appreciate you bringing this to our attention. We're sorry the website lacked an image and that the shipping cost was higher than expected. We'll review our website and shipping options.

Valutata 5 stelle su 5

Gary weiss and Cullen were unbelievable…

Gary weiss and Cullen were unbelievable to work with! The process was flawless and both extremely professional!!

12 marzo 2025
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Risposta di Custom Truck One Source

Troy, we're happy to hear that your experience was flawless. We appreciate you mentioning the professionalism displayed. Thank you for your positive feedback!

Valutata 5 stelle su 5

Great Company once again!

After about a month of trying to buy a used quad axle CTOS ad popes up on my Facebook yes I’m old! It took Tommy Sims less had 1 hour to get the contract and truck secured! Dave and Gary in finance made it painless great terms and a great interest rate! This is my third truck from this company and every time they knock it out of the park!

12 marzo 2025
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Risposta di Custom Truck One Source

We're glad you enjoyed your experience! It's great to hear the team made securing your third truck so quick and easy. We appreciate your continued business and thank you for sharing your positive feedback.

Valutata 5 stelle su 5

Great Help

After working through several different roll-off options Joseph work really hard with me to get exactly what the customer was looking for.

12 marzo 2025
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Risposta di Custom Truck One Source

We're happy to hear that we could assist you in finding precisely what you needed. We appreciate your positive feedback and thank you for taking the time to share your experience!

Valutata 5 stelle su 5

Your guys are great easy to get and…

Your guys are great easy to get and fast response, 1st class

5 marzo 2025
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Risposta di Custom Truck One Source

We're happy to hear that you had a great experience with our fast response times. Thank you for your positive feedback!

Valutata 5 stelle su 5

Working with Wayne Kenny and Gary Weiss…

Working with Wayne Kenny and Gary Weiss has been an incredible experience! They have been very responsive and helpful. We will be buying again.

4 marzo 2025
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Risposta di Custom Truck One Source

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the responsiveness and helpfulness you received, and we look forward to assisting you again.

Valutata 5 stelle su 5

Great deal

Absolutely great Matt was quick to meet our needs . Made us feel comfortable with our deal.

28 febbraio 2025
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Risposta di Custom Truck One Source

We're glad you enjoyed your experience and that the process was quick and comfortable. Thank you for sharing your positive feedback with us!

Valutata 5 stelle su 5

Landon Christly is customer specialist

Landon Christly is customer specialist. He does not pressure but does his best to do what we ask. Custom One Source gives us a great product for an affordable price. We do not have to wait 3-5 years for a new unit. Our orders are custom fit for our needs. We will continue to do business here while getting these results. Thank you Landon and Customer One Source.

27 febbraio 2025
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Risposta di Custom Truck One Source

We're happy to hear that you are satisfied with our products and the service you received. It's great to know that our team could meet your needs with a custom solution and affordable pricing. We appreciate your continued business and value your feedback!

Valutata 5 stelle su 5

I would like to thank your entire team…

I would like to thank your entire team Cade got back to me very quickly via email and followed up with info and a call setting up a viewing in Bakersfield ,after looking at those i proceeded to your office at 4500 state and your manager Matthew Statler was (GAME ON) go look at everything we have Dan and we will find something for you .Mike Hefley rolled into assist on specifics and serial numbers and pricing .And im wiring you guys sum (DOUGH) . Awesome job .Thanks for everything Dan Johnston

26 febbraio 2025
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Risposta di Custom Truck One Source

We're happy to hear that you had such a positive experience. It's great to know that our team provided you with excellent support and found the perfect solution for your needs. Thank you for your awesome feedback!

Valutata 5 stelle su 5

John Dean. On it!

John was very informative and to the point. He was easy to talk to and had an understanding of what I needed.

20 febbraio 2025
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Risposta di Custom Truck One Source

Michael, thanks for the feedback. John is great to work with and I'm glad you agree. Don't hesitate to reach out if you need anything.

JC

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