I brought my bike from the UK to Ireland, I'm super glad I got help from Customs Declaration. Their communication from the very start was excellent: lots of clear information and a really efficie... Leggi di più
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From start to finish I had an excellent experience with them, I was looked after by Norma and she was so helpful and response to email timeframe was excellent. Couldn’t recommend them highly enoug... Leggi di più
I found this company to be excellent. Their knowledge and advice helped me save in excess of €7,000, which speaks for itself. The only minor criticism I would offer is that response times were occasio... Leggi di più
Customsdeclaration.ie looked after the recent import of a BMW IX for me from the UK to Ireland Natasha and Norma were super efficient with all the paperwork and customs details and they made the e... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We provide a customs declaration service where we will complete you customs declaration by acting as your customs agent. Since brexit we have helped hundreds of customer successfully import cars and other vehicles from the UK to Ireland. After you purchase this service, one of our team will follow up with you directly to prepare your declaration.
Informazioni di contatto
Dublin, 000, Dublin, Irlanda
- info@customsdeclaration.ie
- customsdeclaration.ie
4,9
Eccellente
644 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing Customer Service
The team was extremely clear & helpful in understanding everything that was required. Would 100% go with these guys again.
11 maggio 2026
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Customer Experience
Excellent & efficient customer service from Norma & Patrick.
Prompt response times in relation to any queries.
Would highly recommend.
7 maggio 2026
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Highly recommend these guys
Hadn't VRTd something since brexit, booked it thinking I had everything ready to go and then was told about a customs declaration that was needed. Got onto customsdeclaration.ie and they promptly took all my information, had the total for me within hours and the declaration the next day. I would highly recommend them if youre looking for a speedy professional service.
5 maggio 2026
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Knowledgeable and efficient
Knowledgeable and efficient. Happy to recommend for vehicle import. No fuss and speedy!
1 maggio 2026
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Excellent professional service
Excellent professional service. Timely and comprehensive information and communication during the entire process. Highly recommended.
29 aprile 2026
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Great, Stress-Free Service
I had a great experience with this customs declarations agent while bringing my cars into Ireland under the Transfer of Residence scheme. They were extremely helpful, thorough, and patient throughout the entire process. Everything was clearly explained, and they handled all the details, which took a lot of stress off me. I’d highly recommend their services to anyone going through a similar process.
28 aprile 2026
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Many thanks for Norma who sorted out my…
Many thanks for Norma who sorted out my shipping clearance papperwork in one day. I can highly recommend this company to deal with any customs declaration you have.
20 aprile 2026
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HELPFUL!
HELPFUL!
Found customsdeclaration.ie very easy to work with. Pay the fee and they will sort it for you, Quite reasonable and no worries. They do the job.
16 aprile 2026
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Very quick response
Very quick response, helpful guidance and doing things over when I made a mistake was no problem
17 aprile 2026
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Excellent friendly service, highly recommended!
Excellent service from Natasha who was so friendly and made everything so quick and easy. Highly recommend this company!
17 aprile 2026
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Professional and effective
Really professional and effective service. Very grateful to Norma and the team for their superb management of our car customs tax prior to VRT. Would recommend CustomsDeclaration.ie to everyone!
14 aprile 2026
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Second time using Customs Declaration…
Second time using Customs Declaration for a clearing a car import. Great team, great service and I can recommended them 100%.
3 aprile 2026
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Vrt customs clearance
Paula was very helpful with any queries and made transaction seamless.
26 marzo 2026
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Great quick service
I initially attempted to sort the customs declaration myself, but the process was not straightforward and revenue imposes tight deadlines. Norma and her team took over and got it sorted from me extremely quickly, keeping me looped in throughout the process. Very happy with my decision to use this service.
26 marzo 2026
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Do not use. Do it yourself
They tried to charge me 7000 euro for a tax bill that was not required. I questioned them and they were not able to advise correctly. Asked for a refund of the 120 euro cost but they refused claiming they gave me advice. Well their advice was not correct. I would avoid using this crowd.
10 marzo 2026
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Risposta di customsdeclaration.ie
This review is not reflective of the customer service we provide. We have over 600 Five star reviews on trustpilot and make a huge effort to assist our customers to the best of our abilities and this is reflected in the other trustpilot reviews over the last 4 years.
Please read other reviews to get a realistic perspective of our customer service
The reason for this 1 star review is because we refused to issue this customer a refund of €120.
Here are the facts:
1: The customer ordered a customs declaration online and paid €120.
2: A customs declaration involves the payment of taxes generally 10% customs duty and 23% VAT.
3: The customer emailed us their vehicle documentation and we prepared the customs declaration the customer had ordered and calculated the taxes.
4: We emailed the prepared customs declaration to the customer
5: The customer asked us if it would be possible to import the vehicle as an NI vehicle that was in use in the North for a reasonable period of time.
6: We provided a comprehensive expert advise which outlined their options.
7: We were asked for a full refund of our fee, despite (i)spending a considerable amount of time helping the customer (ii)preparing the customs declaration for the customer and (iii) providing additional comprehensive expert advise,
8: in the interest of full transparency I have included the email we sent to the customer advising them how to proceed, just prior to their refund request
*************************
Hi Sean
"Proof will be required that the vehicle has been in private ownership for a reasonable period of time."
This vehicle is registered to XX financial services a finance company and has no MOT history.
We are not the decision makers but the VRT/revenue may not accept the V5C as they can argue that XX financial services were not users of the vehicle therefore the V5C is insufficient proof of NI use/ownership.
The only way to find out is to take the vehicle to the VRT/NCT centre and see will they accept the V5C as is or provide additional proof of NI use/ownership.
Do you have any other proof of NI use/ownership?
If VRT/NCT centre refuse to accept the V5C, we can contact revenue directly (an additional fee may apply) on your behalf but they will not engage with us until the vehicle has first been presented to a VRT/NCT centre . Again revenue can refuse to accept the V5C for the reasons outlined above.
I know this is not what you want to hear but hopefully it clarifies the current situation.
Regards
Patrick
Really helpful deal with and fast…
Really helpful deal with and fast responses. Made the customs process very clear and had it all wrapped up with no trouble at all. Thanks for the help Paula! Wouldn’t hesitate to recommend. Chhers!
18 marzo 2026
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Out of this world
Absolutely brilliant service and customer service (Paula/Carol) 2nd to none
Would recommend this company to anyone that’s importing their vehicles.
19 marzo 2026
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Fast and Efficient Service
Reasonable price. Great communication. Fast and efficient with processing the documents required. Great for anyone on a deadline.
I imported a motorcycle to Ireland from the UK and Norma from customsdeclaration.ie made the process much easier and stress free. I would highly recommend.
12 marzo 2026
Non scritta su invito
Excellent communication throughout.
5 marzo 2026
Non scritta su invito
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