Update: Luckily as a small UK business we have been able to get some free legal help from ombudsman to hopefully retrieve compensation from being delivered faulty goods. We ordered 500 boxes and p... Leggi di più
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Scopri cosa dicono le persone
Good, helpful service at a cost effective price. Quality is good to average - delivery packaging is average and there are a few items which are marked or discoloured. Overall happy with the servic... Leggi di più
I cannot recommend these guys enough. Really excellent communication throughout, mainly on WhatsApp which is great as you can see if the message has been read. Very quick with design changes and ve... Leggi di più
L'azienda ha risposto
No hesitation in thoroughly recommending. Great product - provides very dramatic POS material and excellent service - quick turnaround time and very reliable. You can really judge by what happens wh... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
CustomPackagingBoxes.co.uk is Online shop for Custom Boxes that fit to your budget. Order now From No.1 Custom Boxes Manufacturer, Order confidentially with no set-up and die-cut charges. We do any Custom Shape, Size, Printing and Verity of Materials available. most trusted online box manufacturing company registerd in the United Kingdom that supports all new business to established brands.
Informazioni di contatto
124 City Road, EC1V 2NX, London, Regno Unito
- +447400758560
- sale@custompackagingboxes.co.uk
- custompackagingboxes.co.uk
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fast delivery and good results
Fast delivery and good results
Totally recommend
DO NOT USE THIS COMPANY
I ordered some boxes on 18th Dec I had high hopes as they were very quick to respond to my query. But unfortunately I have
Faulty packaging and very poor aftercare. The boxes arrived xmas eve I opened them up on the 3rd Jan 26 and could see there was a problem with them as I started to assemble I emailed the company and heard nothing, when I emailed again and then used the telephone nu they only responded after I put a bad review on and apologise to say said they had been closed. So I took my review down and gave them the opportunity to fix the problem, I sent all the evidence in photo and video footage to be met with saying the design box is faulty when I showed a picture of the pre made ones that all packaging companies use that they were in fact exactly the same size they stopped replying.
The boxes supplied were not fit for purpose and split when assembled, making them unusable. the resin for this is they used to thick and inferior card.
I had been polite and patient but not be show with the same level of respect of decency. £250 down.
All I wanted was my boxes to be made with what was promised.
to remind you again I provided clear photo and video evidence, including comparisons with thinner boxes from another supplier that work perfectly at the same size.
The company asked me to remove my original review as said would sort, so I did in good faith, but after doing this the company stopped responding. No refund has been provided and the issue has now been ongoing for over a month, boxes that are unusable as the product is not fit for purpose
Disappointing handling of a legitimate complaint. With all the evidence provided to get ghosted. Interestly they make you pay by bass to so you can't get a refund.

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Best service and product
First of all, customer service is so good, very prompt in replying back and patient with all the queries I had.
Secondly, they created the best mock ups for me compared to other companies.
Lastly, I got all my boxes undamaged and exactly how I wanted them.
I am very fussy with who I do business with but this company was 10 out of 10.

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Really Fantastic service and product
Top quality and product arrived within 6 days of ordering was abit unsure how would work out as company not based in the UK but now really happy and would recommend also price was cheaper then any other quote I recieved!

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Flawless approach
Thank you for such an approach to business and a perfectly executed order. 7 days from order to delivery - very impressive

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Very Impressed
Great service! Would highly recommend. Trays were great quality, really quick turn around and great communication throughout. Really impressed and will definitely use again.

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Great service
Great service! Good quality boxes, quick delivery and perfect communication. 100% recommended

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
5 stars all around
I received the order I placed within the estimated time frame and the outcome is brilliant and exceeded my expectations!
I would like to say thank you for your help and professionalism and I will definitely be back with more concepts and orders!

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Satisfied customer!
Very pleased with the boxes and the service. Sales support was very good, we needed help with designing the boxes and they were quick and effective. I'd be happy to recommend this company.

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Ordered 1000 boxes
Ordered 1000 boxes, communication with sale team was really quick and boxes are in very good quality,
delivery was also on exact date. Happy to recommend.

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Great quality, great boxes!
Very helpful team who were dedicated to getting the design just right. Boxes came really quickly, great quality and they look really good! I’m very pleased!

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Good quality and fast
We ordered 15000 boxes which we received in matter of days. Quality of the boxes is satisfactory. Very responsive team, no problems whatsoever. Definitely will work with them in the future.
Thanks
Lukasz

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Save Yourself
Update: Luckily as a small UK business we have been able to get some free legal help from ombudsman to hopefully retrieve compensation from being delivered faulty goods.
We ordered 500 boxes and pay over £10 per unit for them on the promise that these would be "above all other competitor's quality". The boxes arrived covered in brown matter, yellow stains, folds, tears, dents. They are completely unusable. A horrifying financial hit for a small business like ours. We tried to communicate but they do not understand that taking someone's money in exchange for faulty goods is theft. Dealing with this merchant has been the most emotionally draining experience I have ever gone through running my business.
Amazing service, Amazing Product
Amazing customer service. The sales team was so great to deal with and always got back to me so fast. This was my first time ordering packaging for my small business and I was very nervous about designing the boxes and how they would turn out. The boxes came (shipping was so fast) and I honestly could not be any happier with how they turned out, they are beautiful! I will be re-ordering again and again!

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Excellent service
Excellent service. Shipment on time. Quality products. Happy over the moon. Highly recommended !

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Effective and price efficient.
Good, helpful service at a cost effective price.
Quality is good to average - delivery packaging is average and there are a few items which are marked or discoloured.
Overall happy with the service as it suits our needs.
Lead time was ten days from receipt of purchase.
Great Company
Great Company. Rapid production & delivery. Very professional service. High quality product.

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Excellent customer service
Excellent customer service, easy process great price and even better product.
Will order again!!!

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
Very helpful team and quick to respond. Great finished product
Very helpful team and quick to respond. Great finished product and fast delivery - no long lead times!
Don't offer samples though good quality proofs. I put my trust in them on how the finished product would be and they didn't disappoint! Boxes look great!, thank you

Risposta di CUSTOM PACKAGING BOXES - SP PRESS LTD
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