Cupisweb Recensioni 29

I paid for domain renewal and up till date, I haven’t been refunded. My domain still remains expired and please refund my money

Very Poor services every day with issues

This is literally the worst company to work with in terms of buying domain/hosting I currently bought a domain name from them it’s been over 2 weeks still not activated, the customer service is dead like literally dead, live chat is is not responding, internal ticket system dead and their WhatsApp channel is of no use
It’s so frustrating and annoying is there’s anything less than 1 star this company don’t deserve that

This is the ticket id #YHD-014165

Your server is always down. And it is affecting business

Thank you for your service, Nice up time with update service.

i paid for a hosting and domain and they suspended it the next day, i think they are starting to run a scam

very bad service not reply when issues happen support very bad

Yes I love my experience

I personally believe you do not have the right to suspend an account without proper questioning.
Especially on the bases that we are your customers and we pay to use your services.

Since moved to Cupisweb, they have been the best, i hope you guys remain like this, affordable and easy to use panel. Love you guys.

Overall, Cupisweb is great for anyone looking for hosting of a website. I’d recommend it to everyone out there who value a specific quality like affordability, ease of use, etc.

Best choice ever, I never regret working with you guys, keep the good work.

Best, fast and reliable service

Good Service, perfect to use and very affordable too

At DotHost, we prioritize collaboration over competition, which led us to partner with CupisWeb for offshore server provisions for our customers. However, after making payments and using their server for two months (December 2024 – January 2025), we deeply regret this business engagement.

Throughout this period, we experienced constant downtimes without prior notification and received no responses to our messages—particularly from the CEO, Osuya Emmanuel Azuka, on WhatsApp, which was our initial primary communication channel.

Transparency and communication are at the core of our values at DotHost. We strongly believe that during downtimes or abuse cases, timely notifications should be provided to affected customers. If no corrective action is taken after such notifications, then and only then should a company take necessary precautions.

We hope that, moving forward, CupisWeb will improve its support services, ensure prior notifications for downtimes, and contribute to a better standard in Nigeria’s web hosting industry.

Please work on your mail

Run as fast as you can from this company. Very horrible customer service, they don't even respond to texts, emails or their live support.
My advice to you is to stay away from them!!

I advice you not to ever use cupisweb, they have very poor customer service.. I paid for a domain and they have been snubbing me everywhere, it's over 2 weeks now. If there is Negative Star rating that's what they'll get from me. The worst hosting company you will ever come across. RUN FROM THEM!

They will reply this review and still mention nothing about refunding me.

Since it's only bad reviews you guys reply to, please activate my service. Invoice #6134 - I opened Tickets #JJF-642553 and JGI-714693 still no reply

the hosting server is unstable, my website has been down for pass last 36 hours now and none of they team is responding to me