I had a problem with my bag and the company has repeatedly failed to respond to my emails (you are required to email them to initiate a warranty claim as per their own policy). If you buy a bag fro... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Long delivery times and returns are a complete nightmare. Returned a bag as it was a bit big for medium size. Used the return label that was provided. The package has been sitting at their local Dept... Leggi di più
I bought a £120 rolltop back pack from Crumpler UK but the stitching on the bottle holder failed. Following the instructions on their website I emailed multiple addresses with request for a repair/rep... Leggi di più
Fake brand beware - this is a copy and of Australian crumpled - of you look at terms it's registered name is Bagmania GMBH I bought a bag, the zipper broke, I followed their 5 year warranty proces... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Crumpler is recognised as one of the worldwide leading brands in functional bags. We develop uncompromising, functional, design focused bags for every facet of urban life: from the classic, bike courier tested messenger bags, through to travel luggage and bags suited for leisure time and business. All Crumpler bags are hand made from premium materials and known for their long-lasting quality.
Informazioni di contatto
Venloer Str. 301-303, 50823, Koeln, Germania
- 0049 221 94 99 54 10
- trustpilot@crumpler.co.uk
- crumpler.co.uk
2,1
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311 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
What a faff about
What a faff about. I ended up having to pay import tax, crumpler gave me to cashback for it but added about a week to delivery time. The product is just "ok" I seem to be missing a strap.
25 luglio 2021
Risposta di Crumpler UK
Hello David,
I'm sorry to hear that there is a problem with your item. We just wrote you an email regarding this case to solve it asap.
Regards,
CRUMPLER customer service
Great product and very quick delivery
Great product and very quick delivery. No charges to pay on delivery in UK.
23 luglio 2021
Was sent the wrong product and then had…
Was sent the wrong product and then had to post the wrong product back and wait for a very long time for what I paid for not a great service the bags are okay though
8 luglio 2021
excellent camera strap
good quality camera strap that fits new FujiFilm camera perfectly. Good price and postage and quick delivery.
7 luglio 2021
Stylish quality bag! Been complimented already!
Stylish quality bag with lots of pockets as expected of Crumpler. Delivery from Netherlands took a bit longer to Uk than quoted, but I’ll be using this practical bag for years so no matter.
27 giugno 2021
Love my new camera bag
Love my new camera bag - it arrived quickly and is perfect for all my camera kit.
23 giugno 2021
Beware of the extra customs tax added
The bag was fantastic but the extra customs tax added £58 to this £190 back pack made this a very expensive birthday gift
The company got in touch with me and has kindly refunded the customs tax which I'm very grateful for. Thank you so much
2 giugno 2021
Risposta di Crumpler UK
Hello Margaret,
I'm sorry to hear that you had to pay extra customs tax, this shouldn't be the case!
We will write you a seperate message via email to find a solution for this.
Regards
CRUMPLER Customer Service
Brilliant product - strong, lightweight and capacious!
Over the years, my Crumpler Mullet has served me very well. But as more cables, connectors, USB bits and bobs need to be carried around, I realised a bigger solution was needed and the Director's Cut has proved to be an ideal solution - strong, lightweight and weatherproof. Plus a Zippie pouch to keep cables in one place. The only suggestion I'd request is for a pocket to keep old-style business cards - but this case is a brilliant product!
4 maggio 2021
If the photos/ video/ description on…
If the photos/ video/ description on Crumple's website had been more accurate, I'd probably have chosen a different bag, to be honest. There's nothing outright wrong with it, but it's a bit 'meh'.
Delivery on the other hand was astonishingly awful, right up to delivering it to a neighbour and not telling me, so I thought it was lost/ stolen for a week and spent hours trying to track it down.
30 aprile 2021
My bag broke within a month and took 7…
My bag broke within a month and took 7 months to be replaced. Company not based in UK, but in Europe and impossible to deal with.
22 aprile 2021
Excellent product delivered on time.
16 aprile 2021
Secure and Handy
This bag is sleek and robust, fits my canon M50 well with its standard 45mm lens, but very tight with the 50mm lens (Any larger lens will not be possible).
The only downside is that it feels loose around my waist (28 inch). It would be great if they can shorten the belt even more but I just wear it across the shoulder now.
1 aprile 2021
What a great product ideal for work and…
What a great product ideal for work and for my shopping
30 marzo 2021
I love my new backpack
I love my new backpack, but a bit disappointed as one of the zips has fallen off, which I didn’t expect.
27 marzo 2021
Risposta di Crumpler UK
Hello,
we're sorry to hear that there was problem with the backpack. Could you please send us a picture of the defect to repair@crumpler.de? Thanks a lot!
Kind Regards
CRUMPLER Customer Service
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