Crumpler UK Recensioni 

311
•
TrustScore 2 su 5

2,1

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Valutata 1 stelle su 5

I had a problem with my bag and the company has repeatedly failed to respond to my emails (you are required to email them to initiate a warranty claim as per their own policy). If you buy a bag fro... Leggi di più

Valutata 1 stelle su 5

Long delivery times and returns are a complete nightmare. Returned a bag as it was a bit big for medium size. Used the return label that was provided. The package has been sitting at their local Dept... Leggi di più

Valutata 1 stelle su 5

I bought a £120 rolltop back pack from Crumpler UK but the stitching on the bottle holder failed. Following the instructions on their website I emailed multiple addresses with request for a repair/rep... Leggi di più

Valutata 1 stelle su 5

Fake brand beware - this is a copy and of Australian crumpled - of you look at terms it's registered name is Bagmania GMBH I bought a bag, the zipper broke, I followed their 5 year warranty proces... Leggi di più

Dettagli dell'azienda

  1. Negozio di borse e valigie

Informazioni fornite da varie fonti esterne

Crumpler is recognised as one of the worldwide leading brands in functional bags. We develop uncompromising, functional, design focused bags for every facet of urban life: from the classic, bike courier tested messenger bags, through to travel luggage and bags suited for leisure time and business. All Crumpler bags are hand made from premium materials and known for their long-lasting quality.


Informazioni di contatto

2,1

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TrustScore 2 su 5

311 recensioni

5 stelle
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Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,1

Tutte le recensioni

(311)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

They sent me a confirmation email and…

They sent me a confirmation email and then sent me an email weeks later saying they over sold their product and had to give me a refund.

8 aprile 2022
Logo di Crumpler UK

Risposta di Crumpler UK

Hello,

thanks a lot for your review.

I just had a look into this case. I'm very sorry, that you ordered an item which we oversold, this was cleary our fault and shouldn't happen.

But please note that we contacted you and refunded your paid amount directly on the next working day after your purchase and not "weeks later".

Best regards
Crumpler

Valutata 5 stelle su 5

Crumpler quality flask..

This steel flat flask from crumpler is my biggest water bottle ..so I will use it for summer use..and my smaller ones I will use for quick trips or winter use..I use them primarily for a water for taking prescribed tablets..expensive but I thought it was the best on the market. Nice in various colours but the only colour available to me was white..

6 aprile 2022
Valutata 5 stelle su 5

As always Crumpler comes up top

As always Crumpler comes up top. Excellent bag. Super lightweight, fits more than you think. Easy and comfortable to wear. Purchased for city use and travel. Been using this brand for maybe 20yrs now …messenger bag slung across, zipping through London traffic on a Vespa. Love Crumpler

14 marzo 2022
Valutata 1 stelle su 5

Poor customer service

Have always liked crumpler. I had an issue with a bag and sent emails/webforms/phone calls to try and resolve it. Customer service was dismal. Dissapointing.

8 marzo 2022
Non scritta su invito
Valutata 2 stelle su 5

Crumpler bags used to be incredible

Crumpler bags used to be incredible, I have been using their bags for 15 years and it was finally time for an update, I needed something bigger for my laptop. I basically got the same bag I had but scaled up. Here’s the deal- the great bag layout and design is there; but they no longer use the same materials that they used to. My old bags strap was thicker than a seatbelt. With the new bag I feel it could break if I snagged on something. The prices have gone up but the bags no longer have that special premium feel. If you are after that old Crumpler feel, I’m sorry but it’s gone. If you have money to splash and you like the aesthetic of Crumpler bags, you MIGHT be satisfied. I spent nearly £200 on my bag, I feel a little cheated though with the poor material use.

17 gennaio 2022
Valutata 5 stelle su 5

Crumpler fan

Excellent service prompt posting arrived in 4 days from Germany to UK..
Superb item Vis A Vis 2.0 Cabin 55cm Trolley & vis A vis packet..
Great quality as always with Crumpler highly recommended
Just need covid to improve to be able to use.

17 dicembre 2021
Valutata 2 stelle su 5

DINKY DI COMPANION 13" review - not impressed

Not impressed with the quality compared to my old Crumpler messenger bag. The material of the bag and shoulder pad feel very cheap and flimsy in comparison. Added to this who ever designed the third arm (strap system) needs to change jobs.

Just to reply to the comments I bought it in the sale so it actually costs £89.90. So maybe customer support at crumpler also needs to change jobs or at least be honest. Also the shoulder pad and third arm are the same on these more expensive bags so I would have had the same complaints if I had spent more...

17 dicembre 2021
Logo di Crumpler UK

Risposta di Crumpler UK

Dear valued customer,

thank you for your review. However, we do not share your opinion and believe that your comparison is a bit unfair. Our design team is great in designing bags with experience of many many years. They do not need to change jobs. You forgot to mention in your review that you bought the bag for 56 GBP. You are probably comparing it with a messenger bag which costed you in the past more than 100 GBP in the past. You are highly welcome to test our Dinky Di Messenger bag M or Dinky Di Workbag which offer more features, more sturdiness. Expecting the same from an entry messenger bag – well that’s… odd

The Crumpler Design Team reading all messages and taking them seriously.

Valutata 2 stelle su 5

Been asked to review before the order…

Been asked to review before the order has arrived. Ordered on 15th Nov and nothing yet. Tried contacting Crumpler but they didn't respond until I enquired through Paypal. I understand there are some issues with dispatch at the moment and that is fine but some communication would be great, this was supposed to be a birthday present but totally missed that and now I've no idea if the bag will be here for Christmas.

14 dicembre 2021

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