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Dettagli dell'azienda

  1. Sito di raccolta di viaggi
  2. anche in
  3. Agenzia di escursioni in crociera
  4. Agenzia di viaggi in crociera
  5. Agenzia viaggi

Scritti dall'azienda

Cruise Smaller is an Australian-owned cruise specialist dedicated to helping travellers discover exceptional small-ship cruise experiences around the world. We believe the best journeys are often found aboard smaller vessels. They can reach ports, islands and waterways that larger ships cannot, while offering a more personal atmosphere, fewer passengers and a stronger connection with each destination. From intimate sailing yachts and boutique motor vessels to expedition ships, river cruises, catamarans, gulets and luxury yachts, Cruise Smaller brings together a wide range of carefully selected cruising styles. Our collection spans the Mediterranean, Northern Europe, Asia, Africa, the Arctic, Antarctica, the Galápagos and many other remarkable regions. Whether you are dreaming of island-hopping through Greece, exploring Croatia’s Adriatic coastline, sailing among wildlife in the Galápagos, journeying through polar landscapes or discovering historic cities along a river, our goal is to help you find the cruise that suits your interests, travel dates, preferred vessel size and budget. Cruise Smaller is owned and operated by Sun Island Tours, an Australian travel company established in 1989. Our team brings more than 35 years of travel experience and long-standing relationships with cruise operators, local suppliers and destination specialists. This experience allows us to provide informed, practical advice and personal support before, during and after your booking. We understand that choosing a cruise can feel overwhelming. Vessel styles, cabin categories, itineraries, inclusions and operators can vary considerably. Our website is designed to make comparing options easier, while our Australian-based cruise specialists are available to answer questions and provide personalised recommendations. There is no booking fee, and we aim to offer competitive, clearly explained pricing. Customers can search cruises online, save favourites, request assistance or contact our team for guidance. If you are unsure where to begin, simply tell us where you would like to travel, when you are considering going and the type of experience you want. We can then help narrow down the options. Trust, transparency and service are central to the way we operate. Cruise Smaller is backed by the established team, experience and industry credentials of Sun Island Tours. We only promote products we believe offer genuine value and a worthwhile travel experience, and we are committed to communicating clearly throughout the booking process. Our reviews on Trustpilot relate to the experience of researching, booking and receiving service from Cruise Smaller. After customers travel, we may also invite them to share feedback about the vessel, itinerary and onboard experience on our website to help future travellers make more informed decisions. As an independent specialist, we are not limited to one cruise line or one style of travel. We compare options across our collection and explain the differences, helping customers choose with greater confidence. Every enquiry is treated individually, whether it involves a first cruise or a complex journey. Cruise Smaller was created for travellers who want a more intimate, distinctive and destination-focused way to cruise. Our aim is simple: to make finding and booking the right small-ship cruise easier, more personal and more reassuring.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

4 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(4)

4 recensioni negli ultimi 12 mesi

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Eseguiamo dei controlli sulle recensioni

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The operative completely misunderstood…

The operative completely misunderstood my request and thought I was booking for two people when the other person had already booked with them

29 settembre 2026
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Risposta di Cruise Smaller

Hi Jackie,

Thank you for your feedback. There appears to have been some confusion regarding the booking requests.

We have reviewed the correspondence and booking records carefully. Neither your request nor your sister’s request was confirmed. Both were submitted through our website as pending booking requests, which allow our team to check availability directly with the cruise operator before a reservation can be confirmed.

Unfortunately, the 18 June sailing requested was already sold out. Our team checked availability and separately advised both you in the UK and your sister in Australia that the requested departure was unavailable, while also providing alternative available sailing dates.
Your sister’s booking reference was therefore a pending booking request rather than a confirmed reservation, and this was explained in our correspondence.

Our team also understood that you were looking to travel together. The issue was not a misunderstanding regarding the number of passengers, but simply that the requested sailing was no longer available.

We were disappointed to see your review, particularly as no concern regarding our service had been raised with us beforehand and we would have welcomed the opportunity to clarify the situation directly.

Our team will reach out to you again to clarify everything and see what further options may be available for you both.

Kind regards,
Cruise Smaller

Valutata 5 stelle su 5

Thanks to Mark for helping me out with…

Thanks to Mark for helping me out with my booking.
Explained everything & did the best package for my cruise

22 settembre 2026
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Risposta di Cruise Smaller

Thank you so much for the 5-star review!

We’re delighted to hear Mark was able to assist with your booking, explain everything clearly and help put together the best package for your cruise.

We really appreciate you choosing Cruise Smaller and hope you have an amazing trip!

Kind regards,
Cruise Smaller

Valutata 5 stelle su 5

Fast and knowledgeable

Fast and knowledgeable. Beti answered all me questions about our greek island cruise, and booking was a very easy process. Great service!

7 agosto 2026
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Risposta di Cruise Smaller

Thank you for the wonderful review!

We’re so pleased to hear Beti was able to answer all your questions and make the booking process for your Greek Island cruise easy and straightforward.

We really appreciate you choosing Cruise Smaller and hope you have an incredible time exploring the Greek Islands!

Kind regards,
Cruise Smaller

Valutata 5 stelle su 5

Great Company - Would book with them again.

I recently booked a Croatia cruise through Cruise Smaller and the service I received was exceptional. Staff were helpful, timely and went above and beyond ensuring the cruise we took suited our travel goals perfectly. We are looking forward to our cruise in May 2027

5 agosto 2026
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Risposta di Cruise Smaller

Thank you so much for the fantastic review!

We’re delighted to hear our team was able to help you find a Croatia cruise that suited your travel plans so well, and that you found the service helpful and responsive throughout the booking process.

We really appreciate you choosing Cruise Smaller and hope you have an amazing time in Croatia in May 2027!

Kind regards,
Cruise Smaller

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