Without a doubt, this is the best cruise agency I had dealt with. From initial enquiry to booking, it was effortless. Information and quotation was provided instantaneously and easy to under... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Our agent, Kat Logan, has been absolutely amazing! She quickly responds to all of our requests and promptly answers any questions we may have. She always provides helpful insights and suggestions ab... Leggi di più
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Kat Logan made the booking process so smooth. She was very prompt responding to my emails and ensuring the best possible deal for what is my first time cruise.
L'azienda ha risposto
Justin Lubrig from Cruiseabout makes my booking experience great. Nothing is too much trouble for Justin. He always replies to my queries in a very timely fashion either by way of a phone call or ema... Leggi di più
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Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Informazioni di contatto
275 Grey Street, 4504, South Brisbane, Australia
- 1300 052 966
- cruiseabout.com.au
4,9
Eccellente
359 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Miranda was excellent a credit to your…
Miranda was excellent a credit to your company, even when things didn’t go to plan Miranda work through it and got us the result we wanted.
19 luglio 2026
Risposta di Cruiseabout
Thank you for this, Craig. Miranda's ability to stay focused on getting the right outcome even when things get complicated is something we're really proud of. We'd love to make the next booking a five-star experience from start to finish.
Very helpful and friendly
Very helpful went out of their way to help with additional accommadation and flights
16 luglio 2026
Risposta di Cruiseabout
Mary, pulling together accommodation and flights alongside a cruise booking takes real know-how and we're glad our team went the extra mile to make it all work for you.
Affordable pricing and good customer service…
Affordable pricing and good customer service. Cara was very helpful with the bookings, helping to find room locations to suit us.
16 luglio 2026
Risposta di Cruiseabout
Doreen, finding the right cabin location is one of those details that can make a real difference to your cruise. We're glad Cara took the time to get that right for you.
Risposta di Cruiseabout
Great to hear, Brandon. We know how important it is to get answers quickly when you're making cruise decisions.
I was given miss information
I was given miss information about the cruise package I only found out after I had paid the deposit about the cabin we would be getting and it seems to be happening to a few people here on this review page
15 luglio 2026
Non scritta su invito
Risposta di Cruiseabout
Sheila, we're sorry to hear your experience fell short of what was communicated and we take this seriously. We'd like to look into this for you directly so please reach out to us and our team will work with you to understand what happened and find the best path forward.
Michele was very helpful and…
Michele was very helpful and informative and couldn't do enough to make sure we got the best deal.
10 luglio 2026
Risposta di Cruiseabout
Going the extra mile to make sure you got the right outcome is exactly what we're here for, Todd. We're pleased it all came together for you.
Barbara was very very helpfull in…
Barbara was very very helpfull in regard to our requests. Very professional and nothing was to much trouble with very prompt replies.
10 luglio 2026
Risposta di Cruiseabout
Sharyn, responsiveness and a genuine willingness to help make such a difference when you're planning a cruise. We're really glad Barbara at our Carindale store delivered both for you.
The lady looking after our booking was…
The lady looking after our booking was very nice and rang back straight away to check some details
9 luglio 2026
Risposta di Cruiseabout
Getting the details right matters, Andrew. We're pleased our consultant followed up quickly to make sure everything was in order for you.
HE WAS VERYHELPFUL AND SORTED MY CRUISE…
HE WAS VERYHELPFUL AND SORTED MY CRUISE TRAVEL FAST
13 luglio 2026
Non scritta su invito
Risposta di Cruiseabout
Sharon, glad we could get everything sorted quickly for you. We hope you have a fantastic trip!
Aaron is great!
Dealing with Aaron is really good. He listens and gets to know us so his recommendations are spot on.
7 luglio 2026
Risposta di Cruiseabout
Joanne, finding the right cruise starts with really understanding what matters to you and it sounds like Aaron does exactly that. We're glad his recommendations have been hitting the mark.
Our Cruiseabout Consultant ensured we were able to book the perfect cruises
Our Cruiseabout Consultant ensured she fully understood what our cruise experience should look like and in a timely way identified just what we were looking for and completed our booking for us
26 giugno 2026
Risposta di Cruiseabout
Janet, finding the right cruise comes down to asking the right questions and really listening to the answers. Sounds like your advisor did exactly that. We hope the experience onboard matches the one you had booking it!
Risposta di Cruiseabout
Nothing beats having someone in your corner who just gets it sorted, Janice. We're glad Bec made the whole process easy for you!
fantastic experiences
We always deal with Toral and she is knowledgeable, extremely profession and lovely to work with.
4 luglio 2026
Risposta di Cruiseabout
Mandy, real cruise knowledge paired with genuine care is exactly what we want every client to experience. We're glad Toral delivers that for you every time!
The Booking process was fairly smooth
The Booking process was fairly smooth. The staff were excellent in providing cruise information and options.
The only issue I had was that the quoted price changed over the weekend without any warning. $150pp. I felt that the quoted price should have been honored.
1 luglio 2026
Risposta di Cruiseabout
Joseph, we're glad the booking process and the information provided hit the mark. We understand how frustrating an unexpected price change can be and we'd welcome the chance to look into this further for you. Please reach out to us directly so we can understand what happened.
Our consultant kept us informed very…
Our consultant kept us informed very regular and had good ideas and options for us. we changed around a few times and she was always happy to accomodate
11 giugno 2026
Risposta di Cruiseabout
Thank you for your review, Pamela. Finding the right cruise sometimes takes a few tries and we're glad our consultant stayed patient and kept the ideas coming. We hope you have a wonderful trip!
Barbara was fantastic
Barbara was fantastic. Very knowledgeable and efficient. Can’t wait for our trip.
1 luglio 2026
Risposta di Cruiseabout
Ann, we're glad Barbara at our Carindale store could match you with the right cruise and make the whole process feel effortless. That excitement pre-trip is well earned!
Linda is professional and will assist my needs
Linda is professional, helpful and always willing to assist me with anything that I need
1 luglio 2026
Risposta di Cruiseabout
Every client deserves an advisor who genuinely listens and gets it right. We're pleased Linda delivers that for you consistently, Elvira.
The agent who we deal with
The agent who we deal with, Toral couldn’t be more helpful in organising our holidays, she is in regular contact with us from the time of booking until the end of our tour.
30 giugno 2026
Risposta di Cruiseabout
Having Toral in your corner from start to finish is something our clients really value. We're pleased she continues to deliver that for you every trip.
Amazing service.
23 giugno 2026
Risposta di Cruiseabout
David, thank you for taking the time to share this. We look forward to helping you plan your next cruise!
Well done Matthew and Amber of West Lakes Adelaide office.
Matthew of the Adelaide office was so efficient and helpful in our river cruise booking. He also informed Amber to assist us further, on his day off and monitored our booking when he returned, to ensure that all was in order!!
Thank you Matt and Amber - much appreciated!!
25 giugno 2026
Risposta di Cruiseabout
The way Matthew and Amber at our West Lakes Adelaide store worked together to keep your booking on track says a lot about the team there, Janice. We're really pleased it all came together for you.
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