Consumer Rights Solicitors Recensioni 

373
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I would give zero! I have been asking them to stop sending complaints in my behalf as I DID NOT instruct them to do so! Who can I complain to! It is infuriating and must be illegal??

Valutata 5 stelle su 5

Emma Nash has been a massive help through a very stressful time with issues with having multiple claims with different companies. Emma was very quick to respond via emails and always gave me suppo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A good company to deal with. They fully inform you throughout the process. Never fail to get back to you via email. Communications are first class. Customer service is great. Highly recommend this com... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I called to ask a question regarding the new claims against car right offs. Unfortunately Consumer rights solicitors does not offer this service, but instead of closing the call he asked may I give y... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi legali

Scritti dall'azienda

Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

373 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(373)

155 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

POLITE AND HELPFUL

I NEEDED ASSISTANCE WITH MY CLAIM AND WAS VERY WELL SERVED BY MY ASSISTANT, HE WAS VERY CLEAR, POLITE AND HELPFUL,I WAS SORTED IN A VERY SHORT TIME.
EXCELLENT COMPANY 👍

6 marzo 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

Bryan was very helpful and answered…

Bryan was very helpful and answered every questioned I asked

5 marzo 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

Brilliant Customer Service from Bryan

Brilliant Customer Service from Bryan, thank you so much for helping with my query today, thank you for your patience and understanding.

With everything explained by Bryan, I feel knowledgeable about my claims going forward. Thank you

5 marzo 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

Good customer service

Good customer service

4 marzo 2026
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Valutata 1 stelle su 5

scammers

I have never signed up for any claims service with your company, nor have I instructed you to act on my behalf in any capacity.
Despite this, I continue to receive emails from you discussing claim cancellations and associated costs. I have not given consent for you to represent me, contact me, or process anything in my name.
Your continued communication is unwarranted and unacceptable. Please cease all contact immediately and confirm in writing that my details have been removed from your system.
If these emails continue, I will treat them as harassment and report the matter accordingly.
Do not contact me again.

4 marzo 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Dear client,

We are sincerely apologetic to hear that you feel your experience with our firm has been less than satisfactory and caused you any concern.


We can assure you; we are a regulated firm. Which you can verify through our ‘SRA’ (Solicitors Regula on Authority) number: 639255, additionally our Company Number: 10610997 via the government’s website. Due to the nature of our firms’ regulations, we can not and do not practice by any means which could be misleading, 'scam' or fraudulent practices.

The details you have provided, are not the level of service we aim to provide. Unfortunately, we can not locate a case for you on our system, as your review does not include your full name. Therefore, we would appreciate if you could email your full name, any client ID references, and the details of your complaint to info@crsolicitors.co.uk. So we may investigate and resolve the issues you have raised, in line with our complaint’s procedure. Alternatively, you can call us to discuss and log your concerns on 0161 464 3509.
Kind Regards
Consumer Rights Solicitors

Valutata 5 stelle su 5

The young gentleman was very helpful&…

The young gentleman was very helpful& explained the present situation re the car finance claim.
Excellent telephone manner & polite young man .
Many Thanks

4 marzo 2026
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Valutata 4 stelle su 5

I'm a lady of advanced age and unsure…

I'm a lady of advanced age and unsure how to respond by email but Ayesha has been very patient and reassuring and is guiding me through the process.i now feel that the company has my interests very much in mind and I thank them for that.they continue with updates which are easily understood but if any doubt there is a readily available help desk.

4 marzo 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

Very nice company to work with and…

Very nice company to work with and ,they keep you informed.

3 marzo 2026
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.

Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

My claim.

Just spoke to Paul. He was polite and helpful.

2 marzo 2026
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

Kept me informed throughout the process…

Kept me informed throughout the process feedback 10 /10

27 febbraio 2026
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

No pressure, Excellent Service

I have been kept updated throughout the process, appreciate the work carried out in a professional manor.
No pressure!

27 febbraio 2026
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Risposta di Consumer Rights Solicitors

Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Valutata 5 stelle su 5

I am very happy with the phone call…

I am very happy with the phone call today. Paul was very helpful and very good . Plus can I just say to all the staff his the same . Brilliant services . And useful constructive feedback . Excellent.

27 febbraio 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

Paul Omisesan was very helpful and…

Paul Omisesan was very helpful and patient and polite.

26 febbraio 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

Is the way you communicate me l so…

Is the way you communicate me l so excited thank you

20 febbraio 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Valutata 5 stelle su 5

CRS have been informative with updates…

CRS have been informative with updates as to where i am in my potential claim

25 febbraio 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your positive feedback! We are very pleased to read of your positive experience . Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.

Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

The company has always kept me up to…

The company has always kept me up to date in respect to my claim.

25 febbraio 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Valutata 5 stelle su 5

Good firm kept us in loop .

Good firm kept us in loop .always helpful and polite

2 luglio 2025
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Risposta di Consumer Rights Solicitors

Dear Leslie,
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Valutata 5 stelle su 5

Always kept informed

They always keep you informed of what's happening

24 febbraio 2026
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Risposta di Consumer Rights Solicitors

Dear John,
Thank you very much for providing your positive review! Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.

Valutata 5 stelle su 5

Josie was very helpful

Josie was very helpful

24 febbraio 2026
Non scritta su invito
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Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

Valutata 5 stelle su 5

great service and they keep me updated

23 febbraio 2026
Non scritta su invito
Logo di Consumer Rights Solicitors

Risposta di Consumer Rights Solicitors

Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.

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