I was dealt with by Josie and she couldn’t have been nicer more pleasant or more helpful than she was. She is a credit to the company. I cannot recommend the service I received from Josie highly eno... Leggi di più
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Emma Nash has been a massive help through a very stressful time with issues with having multiple claims with different companies. Emma was very quick to respond via emails and always gave me suppo... Leggi di più
L'azienda ha risposto
I called to ask a question regarding the new claims against car right offs. Unfortunately Consumer rights solicitors does not offer this service, but instead of closing the call he asked may I give y... Leggi di più
L'azienda ha risposto
A good company to deal with. They fully inform you throughout the process. Never fail to get back to you via email. Communications are first class. Customer service is great. Highly recommend this com... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
Informazioni di contatto
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, Regno Unito
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4,4
Eccellente
375 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Gemma is a True Professional
Gemma is a True Professional - she is courteous, kind and very helpful with my worrying enquiry.
A BIG THANK YOU, Gemma. ME
17 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Paul contacted me last week regarding…
Paul contacted me last week regarding my compensation claim. He was great! So friendly as soon as I answered the phone. He took his time in listening to me and explained the process clearly.
Made me feel comfortable and understood I couldn’t talk for too long.
Was like talking to a friend!
10 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you very much for taking the time to leave your positive review. Your kind words will be passed onto your case handler. We do appriciate you taking the time do complete your review. As this is very helpful for us.
If you would like to provide any further feedback to our email info@crsolicitors.co.uk on how we could have made your experience a 5 star service than 4. We would be happy to review & provide any resolutions where possible.
Kind Regards
Consumer Rights Solicitors.
Regular updates
Regularly updated and concise information from Paul.
16 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Great at his job nothing was to much…
Great at his job nothing was to much trouble for the guy I spoke to 😀
15 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated, and continues to help us provide an effective claim process.
Kind Regards
Consumer Rights Solicitors.
I missed a call so called back and…
I missed a call so called back and spoke to Emma, after security she updated me as to my case but I was impressed by her friendly and informative nature on the phone. It's always nice to speak to someone positive at the end of a long day!
15 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Paul. . I.e Mark P. .two Mercs ..
Aye. .top company keeping me informed and up to date etc. . Looking forward to the outcome by end of the year . .finger.s crossed . . .and Paul O Was v. Helpful ..(except a Gooner . Hahaha)
15 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us in continuing to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Risposta di Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process.
Kind Regards
Consumer Rights Solicitors.
Your adviser was very helpful and made…
Your adviser was very helpful and made me feel comfortable well done Bryan
15 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. We do appriciate any feedback, as this is very helpful for us. If you would like to provide any further feedback to our email info@crsolicitors.co.uk on how we could have made your experience a 5 star service than 4. We would be happy to review & provide any resolutions where possible.
Kind Regards
Consumer Rights Solicitors.
Great service, friendly customer service agent
Very efficient, great service especially from the lady I spoke to on the phone, Brooke Wright, she was very helpful and very patient whilst waiting for myself to find an address on my phone.
15 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Paul helped me out with what I needed…
Paul helped me out with what I needed and got straight to the point. He was very helpful. Thanks
14 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Emma was brilliant
Emma was brilliant. She corrected my error in no time.
14 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Paul was knowledgeable and helpful
14 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us. If you would like to provid any feedback to our email info@crsolicitors.co.uk on how we could have made your experience a 5 star service than 4. We would be happy to review & provide any resolutions where possible.
Kind Regards
Consumer Rights Solicitors.
Bryan Gave an update as to where the…
Bryan Gave an update as to where the claim is and was very informative. Get to chat to and ask relevant questions about the ongoing claim and potential outcome.
14 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Truly exceptional staff with the customers needs at the forefront of their business model.
I have dealt with (CRS) Consumer Rights solicitors for quite some time. In regards to their call handling team I have found them to be exceptional in every aspect. The young man I have spoken with on several occasions is called Paul and he is the epitome of the true professional. He is able to answer all my questions fully, has been regular in keeping me updated and has a fantastic attitude towards us the customers. He is an absolute 5 star representative of your company and I cannot praise him highly enough. Please pass along my gratitude and admiration to him for the outstanding service he provides. As my case draws closer to a final decision I would also like to endorse the company for the professional manner in which they operate. Thanks guys from a very grateful and appreciative customer!
14 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Paul was very helpful and understanding…
Paul was very helpful and understanding to my call and query
14 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
We spoke to Byron over the phone who…
We spoke to Byron over the phone who explained and dealt with what needed to be done quickly and professionally.
11 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
All was explained very clearly and very…
All was explained very clearly and very polite.
11 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
hank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors
Great company
Great company. regular updates about the case.
Paul was very polite, and to the point.
11 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
I found the young man very pleasant
I found the young man very pleasant, talked through everything I needed to know
11 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar postivie experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Musa was very professional and quick to…
Musa was very professional and quick to provide the information and updates. Many thanks
11 luglio 2025
Non scritta su invito
Risposta di Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
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