Croudace Homes Limited Recensioni 

Sanaz & Marnie have been extremely helpful & transparent in the process so far. They have both been a pleasure to communicate with.

Alin once again did a first class job repairing our shower

Visited Wisteria Gate Romsey and Lyn White and Natalie Lawrence the Sales Negotiators could not have been more helpful. Spent a long time with us showing us their lovely properties and the choices of interior finishes. Cannot fault them.

If there’s something strange, in your neighbourhood, who you gonna call. Call Alin! We moved into our new home a few months ago and like all new houses, there are some minor faults. Thankfully, Alin has been on-hand to fix seemingly any problem imaginable. He is the handiest of handymen, does everything with smile, and is a real gentlemen.

Amazing service with fixing the bathrooms, doors and plumber work in our new house from Lukas today. Very skilled, qualified and professional.
We are very happy with his work. We have recently moved to our new house and so many jobs needed to be completed. He has fixed them all and sorted out for us all.
Excellent work!

Very friendly and excellent service, the jobs were completed quickly and well - thank you Alin!

After a shaky start (from our part), we have had nothing but exemplary service from Marnie and Sanaz. They have been very professional and courteous. We are looking forward to moving into our new home and its all with their help and support. Many many thanks

Marnie and Sanaz at The Brooks were amazing when helping us to surprise our children with their new home. Throughout the whole process, Sanaz was so helpful and made the whole process stress-free. I can’t thank both ladies enough for helping us creating such a special memory.

Alin is always prompt and courteous. I trust him to do a good job and he never disappoints.

Nikki and Steve have been absolutely brilliant. I have bought new builds before and I can honestly say they have been the best to date. Excellent customer service end to end and I have been super impressed by the quality of Croudace Homes and the aftercare. Really accommodating and super friendly. Thank you for everything and making my experience amazing both - I cannot thank you enough! All the best Sophie

Three of us popped into The Paddocks and were welcomed by Shiree and Daniela. Nothing was too much trouble, we were able to view several properties. The girls were so lovely and massively knowledgeable. They were a joy and made the experience relaxed and easy!

Buying through Croudace was made very straightforward and we completed on our purchase with great help from Lyn White. Always available to help in any way possible any issues we did have were quickly sorted by Lyn and she has continued to follow up on snagging jobs that have been required always getting them dealt with promptly

We recently moved to Wisteria Gate and it has been a great experience. Lyn is very knowledgeable and is always happy to help. It was a really smooth process from the first viewing to when we got the keys. The aftercare has also been good, Alin and Andy have both done a great job at fixing some of our snags.

From the moment I engaged with the sales team at Croudace Homes, the experience has been nothing short of exceptional. Suzie Lamb, Marta Gargul, and Sue Wilson, demonstrated professionalism, warmth, and an unwavering commitment to ensuring a smooth home-buying journey.

The team’s responsiveness to inquiries, transparency in communication, and genuine care for customer satisfaction set them apart in the industry. They provided comprehensive information, guided me through every step, and made the entire process seamless and enjoyable.

It’s evident that Croudace Homes prioritizes not just building quality homes but also fostering lasting relationships with their clients. Their dedication to excellence is reflected in every interaction.

I wholeheartedly recommend Croudace Homes to anyone seeking a new home. Their sales team, led by professionals like Suzie, exemplifies what outstanding customer service should be.

Cassie and Kaia made the process of buying my first place very straightforward and explained all the steps

Buying from Croudace has been a nightmare. They installed our solar panel halfway on the neighbour’s roof and denied anything was wrong — until we pushed for months and they finally admitted and fixed it.

Since then, we’ve found serious structural problems that clearly don’t meet NHBC standards or basic building regulations, and once again, they refused to take responsibility and eventually offering a bodge job. Their approach seems to be deny, delay, and hope you give up.
The build quality is poor, and Croudace will do everything they can to avoid fixing properly fixing serious problems. Would never buy from them again.

Serious Structural Issues and Dishonest Communication

We’ve had a terrible experience with Croudace Homes. Structural problems were identified within the first 2 years and confirmed by independent experts. Croudace had tried to cover up and despite the evidence, they stopped responding and refused to agree to appropriate remedial works.

Their customer service and senior management was slow, evasive, and often dishonest. We were constantly given false reassurances, with delays at every step until they completely stopped responding.

Croudace sent Alin to do some paint work. Alin was very professional and helpful and actually did some extra bits that we needed fixing, like cracked staircase, damaged corners on some of the walls. Very pleased with his service

We recently bought a New Home on their Wisteria Gate Development. A number of snags items were raised. Not only did Croudace listen, but their whole Customer Service Team from Office to operatives who attended site to review, agreed plan and actually get work carried out satisfactorily. Very big thank you to Alin who has been undertaking works with a smile. Also thanks to Shrina in the office for coordinating.

Croudace are an extremely reputable and highly regarded professional company. Consistent Quality is their strength.