Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Since 1990, Crosbys has been a trusted, family-run supplier to the bar and catering industry, offering fast delivery, personalised service, and competitive pricing. Now part of IG Group, we continue to provide complete front- and back-of-house solutions and are proud distributors of leading industry brands. Our specialist showroom and trade counter in Byker, Newcastle remain open as usual, staffed by the same experienced team and supported by IG Group’s expanded product ranges and expertise. Whether you’re running a cafe, restaurant, national chain, or civic operation, we’re here to help your business thrive
3 Burdon Drive, North West Industrial Estate, SR8 2JH, Peterlee, Regno Unito
2,4
8 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
very bad experience. spoke on the phone before placing the order: and the staff mentioned they have the items and should be delivered by Friday (called them on Monday). two weeks later no order and once I called them they say they still have to come in the uk. I asked for a refund and I was told will be received in 3-5 days. two weeks later I have to chase them again for it.
Had a problem with a delivery of knives, brought it to the company's attention . 12 New knives arrived today . Sorted Well done that is how to do customer service , no quibbles, procrastination or ignoring the problem and hoping it will go away thank you.
We've been using Crosby's for the last year and I have to say they have been exceptionally helpful.
Their knowledge is second to none and what's most important, they care about their customers and their needs.
It's been an absolute pleasure to do business, especially with Jess and the store team.
Thank you !
If you need anything from this company allow 6 months delivery. Whatever they advertise online it’s not their live stock they wait for their suppliers to deliver it to them and then to the customer, both times I placed an order it took months to come and most annoying is that the customer service doesn’t see what the big deal is., that’s what I’ve been told!
Despite my order being two months old and payment being taken by Crosbys at time of order, there is no sign of my goods. What's more, the company does not respond to repeated emails and now the company is closed according to someone who answered the phone today.
It should be no surprise to Crosbys or anyone else when super-efficient online firms sweep up their business with impeccable customer service and on-time delivery.
3 emails and 1 Facebook message so far - starting to regret not reading the reviews before placing an order. I have had NO response from this company, despite multiple contacts. They took my money pretty quickly, but as for the goods I paid for......nothing.
I can't call the customer service appalling - because there isn't any. I honestly don't understand how a company operates this way. The smallest update goes such a long way. Radio silence is not a satisfactory way of dealing with things. I only placed a small order, and I really shouldn't have bothered.
I have used multiple Catering and Cleaning Supply companies in the past - NEVER have I experienced anything like this. Galleon Supplies, Nisbets, We Can Source It - all are outstanding and highly recommended when compared to this shower.
If anyone is still tempted to buy from this company - take time to read the reviews and frankly, don't waste your time, or your money.
Ordered on the 4th September nothing to show for it but only called over a month later because kind of forgot. I was told it hadn't been packed yet but now they will! I actually got the parcel a couple of days later (21st October..) but honestly why did I have to chase it up like that obviously not a very functioning company......
After few satisfied orders I am now left with no money and no order, which was placed over a month ago. Very limited contact with customer service, some replies to my emails saying they have products in stock and it will be dispatched, and some emails left with zero response. Very dissapointed with this company. DO NOT BUY FROM THIS COMPANY.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
