Unbeknownst to me CE set up a payment of 19.99 to them from my bank for a subscription that I did not know I was signing up for, and the details for which also conveniently hidden amongst a fl... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was only looking to see if I could get a loan if I needed one and was bombarded with vast amounts of companies one after the other. My emails and messages went through the roof and seemingly I have... Leggi di più
L'azienda ha risposto
EDIT - Thought I was scammed but this company did amazing at making sure that I was satisfied and that I wasn’t fraudulently taken advantage of. They took it out of their day to ring me multiple time... Leggi di più
L'azienda ha risposto
Brilliantly insightful they have an action plan for your debt and they will help you step by step to recover your credit score to what it should be
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Informazioni di contatto
Regno Unito
- creditengine.co.uk
4,3
Eccellente
2149 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Complete scam have been taking money…
Complete scam have been taking money out of my account for applying for a loan now I can’t get in touch with the to cancel. BEWARE!!!
7 novembre 2025
Non scritta su invito
Risposta di Credit Engine
Dear Daniel,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Risposta di Credit Engine
Dear Courtney,
Thank you for your excellent 5-star review!
We are so pleased to hear you would recommend us to others.
Kind regards,
The Credit Engine Team
Risposta di Credit Engine
Dear David,
Thank you for your fantastic feedback!
We are so pleased to hear you had an excellent experience.
Kind regards,
The Credit Engine Team
Amazing service
6 aprile 2026
Non scritta su invito
Risposta di Credit Engine
Thank you so much for your kind words!
We're thrilled to hear you had an amazing experience with our service.
Kind regards,
The Credit Engine Team
Risposta di Credit Engine
Dear Harley,
Thank you for taking the time to leave us this wonderful review!
We're thrilled to hear that you highly recommend us.
Kind regards,
The Credit Engine Team
Risposta di Credit Engine
Dear Anastasija,
Thank you for your fantastic 5-star review!
We're delighted to hear that you found our process quick and straightforward.
We appreciate your business and hope to serve you again in the future.
Kind regards,
The Credit Engine Team
Risposta di Credit Engine
Dear Paul,
Thank you for your 5-star review!
We're glad to hear that you found the advice helpful.
Kind regards,
The Credit Engine Team
Good service
6 aprile 2026
Non scritta su invito
Risposta di Credit Engine
Dear Jimp,
Thank you so much for your positive 4-star feedback!
We are delighted to hear you had a good experience with our service.
Kind regards,
The Credit Engine Team
Beware
I was looking at possibly a short term loan and put in my bank details never got the money and somehow they have taking money out of my account not realising it was a subscription I was signing up for BEWARE
6 aprile 2026
Non scritta su invito
Risposta di Credit Engine
Dear Nicola,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
I have joined today .I am on free trial…
I have joined today .I am on free trial If I found credit engine services are good for me I will join otherwise I will leave it
5 aprile 2026
Non scritta su invito
Risposta di Credit Engine
Dear Qaisar,
Thank you for your feedback.
If you require any further assistance, please contact us via the contact us page on the Credit Engine website.
Kind regards,
The Credit Engine Team
Risposta di Credit Engine
Dear Bethany,
Thank you for your 4-star review!
Kind regards,
The Credit Engine Team
I unknowingly subscribed to a…
I unknowingly subscribed to a subscription, as I can see from the the reviews, many others have as well. I would never subscribe to something I have no need for. I feel like I've been scammed and will report this if you take the £19.99 pending from my bank. You know people are unknowingly subscribing it's poor behaviour from your site.
3 aprile 2026
Non scritta su invito
Risposta di Credit Engine
Dear Derek,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
lent the money paid it back on time
lent the money paid it back on time
no customer service problems
29 marzo 2026
Non scritta su invito
Risposta di Credit Engine
Thank you for taking the time to leave us this positive 5-star feedback!
We're glad to hear that the lending and repayment process was smooth and that you experienced no customer service issues.
Kind regards,
The Credit Engine Team
I have so much respect for the kindness…
I have so much respect for the kindness and gesture the lady who called me made. She became aware of some very personal debilitating issues of mine, she was able to intiate something unexpected which was overwhelming to receive and demonstrated that the company genuinely does have their customers finances and general well being at the forefront which is very rare in society today. I can only thank them profusely and state that the lady who handled my call is one of the most empathetic, caring individuals I've had unexpectedly call when not anticipating anything but a5tempts to sell to me. Thank you!
1 aprile 2026
Risposta di Credit Engine
Dear Scott,
Thank you for your incredible 5-star feedback.
We are truly touched to hear how much our colleague's empathetic support helped you during a difficult time.
Your words are a wonderful testament to our team's commitment to our customers' well-being.
Kind regards,
The Credit Engine Team
I applied for a loan over two months…
I applied for a loan over two months ago and, as part of the process, I was asked to provide my bank details so funds could be deposited if my application was successful. However, I did not receive a loan, as I was repeatedly redirected to multiple unrelated pages during the process.
At no point was any membership or subscription clearly disclosed to me. To my understanding, my bank details were requested solely for the purpose of a potential loan deposit.
On Tuesday, I noticed that £19.99 had been taken from my account without my knowledge. Upon investigating, I discovered that I had apparently been signed up for a membership. I immediately cancelled this and contacted them to request a refund.
I was informed that a refund is not applicable because I was allegedly notified about the end of a free trial period. However, I did not receive any such notification. I have thoroughly checked my inbox and spam folders and can confirm that no email was received.
Additionally, it is concerning that this charge has only appeared now, despite the supposed free trial lasting 14 days and over two months having passed since I initially signed up.
Given these circumstances, I believe this charge is unjustified. As my refund request has been denied, I have now escalated this matter with my bank
31 marzo 2026
Non scritta su invito
Risposta di Credit Engine
Dear Brandon,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Easy to use anyone can use the app
Easy to use anyone can use the app
30 marzo 2026
Non scritta su invito
Risposta di Credit Engine
Dear Nathan,
Thank you for your fantastic 5-star review!
We're delighted to hear that you found the app easy to use.
Kind regards,
The Credit Engine Team
This company/website are a CON
Edit: that nice man called me and resolved any confusion with issues. A good company.
1 aprile 2026
Non scritta su invito
Risposta di Credit Engine
Dear Andrew,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
have been charged of 19.99 without…
have been charged of 19.99 without premission, this is a company which is born for cheating,
31 marzo 2026
Non scritta su invito
Risposta di Credit Engine
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Subscription Trap !!SCAMMERS!!
I was trying to check my credit score and was asked for my bank details. I was told no money would be taken, and it is just to confirm my details but this seems to be a subscription trap. Be careful—they may automatically charge you after the trial.
I immediatley cancelled on the same day when i saw the transaction of £19.99 and contacted them for a refund as I cancelled on first day and wasnt aware of subscription they refused.
SCAMMERS!!!!
31 marzo 2026
Non scritta su invito
Risposta di Credit Engine
Dear Muhammad,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Risposta di Credit Engine
Dear Donna,
Thank you for your fantastic 5-star review!
We are delighted to hear you would "Highly Recommend" us.
Kind regards,
The Credit Engine Team
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