Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Dan was absolutely amazing at setting up our card machines across all branches! Professional, polite and kept us updated all the way. I would highly recommend using Dan to set up for all small and lar... Leggi di più

Valutata 5 stelle su 5

Got my new card machines from Callum Maher for my delivery service & my florist. So far CreatePay have been excellent to deal with. Any questions, I got the answers I needed promptly. Fantastic ser... Leggi di più

Valutata 5 stelle su 5

Dan Walley was our rep and made everthing so easy, I didn't have to do anything he took over handling the old machine company, set the new system up for me and explained everything clearly. Fab thank... Leggi di più

Valutata 5 stelle su 5

Callum Maher recently installed our new CreatePay/WorldPay machine in our florist in Carlow. He showed us the savings before signing up and having received a bill since switching, we’re saving 34%.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di elaborazione dei pagamenti

Scritti dall'azienda

CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

433 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

wonderful experience from Dan Walley…

wonderful experience from Dan Walley from start to finish. Installed professionally and knowledgable in all aspects. We’ve saved money also. Thank you
Julie Mie hair

10 dicembre 2025
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Risposta di CreatePay

Thank you for the feedback. It’s good to hear that Dan provided a professional installation and that his expertise helped Julie Mie hair save money.

We will pass your thanks on to him. Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

We switched from Dojo to Create Pay…

We switched from Dojo to Create Pay around six months ago and the process has been really good. Our rep Linda was fab, she helped get the dashboard set up properly, sorted the card machine, and made the whole changeover feel straightforward.

Any time I’ve had a question, support has been quick and helpful, and we’re making a really good saving compared to before, which is ultimately what matters. Would definitely recommend if you’re thinking about switching.

1 ottobre 2025
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Risposta di CreatePay

Thank you for the feedback. It’s good to hear that your switch from Dojo has been such a positive experience and that Linda was fab in getting your dashboard and machine set up. Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

exceptional service

Coming from a sales background, I'm always a little wary of people making appointments to visit to effectively sell a product or service. From the minute I opened the door to Dan Walley, I warmed to him straight away.
Very clearly he explained how he could save us money and took what appeared to be a genuine interest in our business. He wasn't pushy at all and I felt under no pressure to go ahead as he did his job well explaining the Why. He set everything up and everything arrived when he said it would. He promised to come back and set everything up and we arranged a suitable time. Sure enough he came when we arranged and he also helped me with stuff I was struggling to use with Worldpay.
In Summary, very happy with Dan and CreatePay and Dan can definitely come back when its time to renew!

5 febbraio 2026
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Risposta di CreatePay

Thank you for the detailed feedback. Coming from a sales background yourself, your kind words about Dan really mean a lot. It’s good to hear that he was able to provide a pressure-free experience while taking a genuine interest in your business.

Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

Matthew Wickham has been excellent from…

Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service and continued support since. As an added bonus, we’re saving money each month too. Highly recommended, thank you

11 febbraio 2026
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Risposta di CreatePay

Thank you for the feedback. It’s good to hear that Matthew has provided excellent customer service and continued support to the team at Silver Darlings Fish Company. Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 1 stelle su 5

Mike Evans told me that I will be…

Mike Evans told me that I will be paying 1£ per month plus the percentage take from each transaction, but they been taking £30 per month, I tried to terminate the contract due their breach in the contract and the charged me 350£ . Be careful with this company they lie to you to get a contract.

4 novembre 2025
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Risposta di CreatePay

We’re sorry for the frustration this situation has caused. We’re currently looking into this to make sure everything is clarified and resolved as quickly as possible. Transparency and clear communication are very important to us, and we take concerns like this seriously.

Our team has reached out to discuss this further and put things right. Thank you for raising this with us.
Kind Regards
Lana

Valutata 1 stelle su 5

burping down the phone at customers

someone rang me, i answered and they burped down the phone and hung up.

3 febbraio 2026
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Risposta di CreatePay

We’re sorry this has happened and appreciate you letting us know. Please could you email marketing@createpay.com so we can review the calls and investigate this further. Thank you - Lana

Valutata 5 stelle su 5

Highly recommended

Mr Parker from CreatePay have from day 1 been a breeze to deal with. Helping every step of the way to get us up and running with our new merchant to take payments without compromising down time. Even a few months later, contacting us to help with PCI compliance. Better still, getting us better rates from the same merchant provider! 10/10. I know it can be difficult to trust 3rd party companies to deal on your behalf but don't hesitate with this one! has saved us money and without lifting a finger!

1 dicembre 2025
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Risposta di CreatePay

Thank you for the 10/10 review! It’s good to hear that Mr. Parker made the switch so seamless and has continued to save you money with better rates and PCI compliance support.

We’ll pass your kind words on to him. Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

Fantastic service, hassle free changeover

Mr Parker called me initially to introduce himself and explained clearly and professionally what they could offer our business. Long story short, we converted over to CreatePay only yesterday. The changeover was exceptionally smooth, all the staff were very helpful which made the process hassle free. A mention for Mr Parker, he was to the point, accurate, always on time with call appointments and did everything he said he would do... thank you, would definitely recommend if the offering suits your business.

14 gennaio 2026
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Risposta di CreatePay

Thank you for the feedback. It’s good to hear that Clem was professional and reliable throughout the entire process, and that your changeover yesterday was so smooth and hassle-free.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

Mr Parker was very helpful and…

Mr Parker was very helpful and excellent to work with. His manner was very professional and knowledgeable. He made the transit over to yourselves very easy.

15 gennaio 2026
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Risposta di CreatePay

Thank you for the feedback. It’s good to hear that Clem's professional manner and expertise made your transition to CreatePay such an easy experience.

We will be sure to pass your kind words on to him. Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

Exceptional Service from Matthew

Exceptional Service from Matthew! Highly Recommended!
I had a truly fantastic experience thanks to Matthew Wickham. He is, without a doubt, one of the most helpful and reliable people I've had the pleasure of dealing with.
What really stood out was his commitment to being always on call. Whenever I had a question or needed assistance, Matthew was incredibly responsive and made me feel like my needs were his top priority. It's rare to find that level of dedication.
Beyond his professional competence, he is also a genuinely very nice person. His friendly and approachable manner made the entire process smooth and stress-free.
If you are looking for someone who is helpful, dependable, and a pleasure to work with, I highly recommend Matthew. He provides truly exceptional service!

11 dicembre 2025
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Risposta di CreatePay

Thank you for the high recommendation! It’s good to hear that Matthew’s dedication and responsive service made the process so stress-free.

We’ll be sure to pass your kind words on to him. Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

Harvey Singh was amazing!!

Harvey Singh was amazing! He guided me through the entire setup for my card machine. Whenever I have had problems with the machine, he is always one call away from solving it. Amazing customer service and I would 100% reccomend this service to anyone in need for a payment processor!

10 dicembre 2025
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Risposta di CreatePay

Thank you for the 100% recommendation! It’s good to hear that Harvey’s guidance and ongoing support have been so reliable whenever you've needed a hand.

Thank you for choosing CreatePay.

Best regards,
The CreatePay Team

Valutata 5 stelle su 5

Harpal (Harvey) is exceptional

Harpal (Harvey) is exceptional! From start to finish Harpal guided, reassured and supported the process. I am recommending to everyone they should switch to Createpay as a result of my interactions. Harpal (Harvey) is a credit to the organisation

7 novembre 2025
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Risposta di CreatePay

Thank you Caroline!

Valutata 5 stelle su 5

We arranged a meeting with Danny…

We arranged a meeting with Danny Richardson to discuss are account.
He was professional, listened and clearly wanted to help and did a fantastic job.
Not only that but the after care has been great whenever we have a phoned up regarding a query he has always answered and also has popped back to see us on a few occasions so would highly recommend him.
Very satisfied customer well-done

10 ottobre 2025
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Risposta di CreatePay

Thank you Cladwinds!

Valutata 5 stelle su 5

Great support and we've saved money

The savings on offer by joining CreatePay were clear from the start. The BIRDscapes Gallery is a small family run wildlife art gallery and by switching to CreatePay, we have saved significantly on our card charges and monthly fees. The support and advice we have had from Matthew Wickham in particular has been absolutely fantastic! He is very knowledgeable and is always quick to respond with any questions.

4 novembre 2025
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Risposta di CreatePay

Thank you Emma!

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