Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Dan was absolutely amazing at setting up our card machines across all branches! Professional, polite and kept us updated all the way. I would highly recommend using Dan to set up for all small and lar... Leggi di più

Valutata 5 stelle su 5

Got my new card machines from Callum Maher for my delivery service & my florist. So far CreatePay have been excellent to deal with. Any questions, I got the answers I needed promptly. Fantastic ser... Leggi di più

Valutata 5 stelle su 5

Dan Walley was our rep and made everthing so easy, I didn't have to do anything he took over handling the old machine company, set the new system up for me and explained everything clearly. Fab thank... Leggi di più

Valutata 5 stelle su 5

Callum Maher recently installed our new CreatePay/WorldPay machine in our florist in Carlow. He showed us the savings before signing up and having received a bill since switching, we’re saving 34%.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di elaborazione dei pagamenti

Scritti dall'azienda

CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

433 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Matthew Thackeray

Matthew Thackeray made this painless so helpful even sorted us out whilst waiting for his plane at airport that’s dedication you’re a star

19 settembre 2024
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Risposta di CreatePay

Thank you Darren!

Valutata 1 stelle su 5

FRAUDULENT LIARS

FRAUDULENT LIARS. Their sales agent LIED completely and made up rates- literally said anything that came into his head, even to specific questions. He encouraged you to sign without reading anything then blatantly lies to any questions you have (in writing). Trying to make the rest of CreatePay aware of the behaviour of their 'agents' - they don't care. They say it hasn't happened before (it had happened to 2 colleagues a week before me, same agent), say they will cancel then ring you to set up their terminal (after they said they'd cancel). They say they will keep you informed of their investigation of misselling, then don't. They are a horrible (unfunny) joke, not sure how they are still able to trade. NO integrity. Check your T&Cs carefully, AVOID THIS COMPANY AT ALL COSTS.

Thanks Pete, As your company knows, I wasn't misled I was LIED to and missold. I have tried reaching out to your company many times but my concerns were only taken seriously since my review appeared on Trust Pilot. 'Loyalty' say they are doing things and then ignore all emails. I have waited for a reply for many days (despite being promised I would be updated every 48 hours!). In the meantime, CreatePay have tried to have my review removed. You are more concerned with your public appearance than customer satisfaction and investigating allegations of serious misconduct by your staff. Create Pay 'reply' to me on here but not via email. Your fake sincerity is meaningless.

16 settembre 2024
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Risposta di CreatePay

Thank you for Em sharing your feedback with us, and we sincerely apologize for the frustration and inconvenience you've experienced.
We're truly sorry to hear that you felt misled by our sales process. I am aware that you are already in contact with one of our Loyalty agents and working towards a resolution.

Kind Regards
Pete

Valutata 5 stelle su 5

Matthew Thackery from Worldpay

Matthew Thackery from worldpay provided much better rates than our previous contract. He guided us through the changeover process and helped set up the terminal. Great service from Matthew - would highly recommend.

19 agosto 2024
Non scritta su invito
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Risposta di CreatePay

Thank you!

Valutata 5 stelle su 5

Very good experience

What can I say other than the professionalism and service we have received has been the most positive and supportive experience during our recent change to world pay . Thank you from all at lazerpics.

30 agosto 2024
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Risposta di CreatePay

Thank you John!

Valutata 5 stelle su 5

Great friendly and professional…great costumer series

Great friendly and professional customer service. I would thoroughly recommend this business. The engineer was very helpful and answered all my questions and made sure I had the right system set up for my business needs, he didn't try to upsell me anything I didn't need and was a very kind and honest man.

28 agosto 2024
Non scritta su invito
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Risposta di CreatePay

Thank you Hadi!

Valutata 5 stelle su 5

Raj - what a guy!!

Raj has recently enrolled our small business with Createpay. His service has been second to none, nothing is too much trouble and he continues his friendly and professional service with check backs and courtesy calls. Thanks for providing great service.

15 agosto 2024
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Risposta di CreatePay

Thank you Adam!

Valutata 5 stelle su 5

Massive thanks to Troy

Massive thanks to Troy - we have just had a fast and smooth changeover from our old supplier to new. Troy explained everything and arranged the new account, closure of old account and came back and set up the new hand-held payment terminal. 3 days from initial appointment to taking my first payment on the new system. Friendly, knowledgeable, professional. Excellent service!

23 agosto 2024
Non scritta su invito
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Risposta di CreatePay

Thank you Lindsey!

Valutata 5 stelle su 5

Raj has been looking after our business…

Raj has been looking after our business for a number of years as we put that much trust in him to do so. He has been honest from the start and if we've ever had any queries or needed help he takes the call and arranges the support.

Would recommend Raj to others

22 agosto 2024
Non scritta su invito
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Risposta di CreatePay

Thank you Khizar!

Valutata 5 stelle su 5

Brilliant service

Brilliant service, our rep Raj helped us through every step of the way when switching and made it completely hassle free. Rates are great and i could absolutely recommend them for any business that takes card payments.

22 agosto 2024
Non scritta su invito
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Risposta di CreatePay

Thank you Manjit

Valutata 5 stelle su 5

Had our install for 8 stores from Troy today.

Had our install for 8 stores from Troy today.
All very smooth & straightforward, Troy was great & handled everything with no problems.
Looking forward to saving some £££ 😁

21 agosto 2024
Non scritta su invito
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Risposta di CreatePay

Thank you Tim!

Valutata 5 stelle su 5

Raj has been very helpful and as far as…

Raj has been very helpful and as far as sales people go I do not trust many very easily but he has been extremely helpful and patient as the technology has been a major update in my business from how i've operated over the years!!

100% would recommend and an asset to the business

20 agosto 2024
Non scritta su invito
Logo di CreatePay

Risposta di CreatePay

Thank you Martin!

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