Very helpful about design
Very helpful about design. Fixed first design for nominal fee to satisfy me. Kept in good touch throughout the process.
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CREATEA TABLE is dedicated to delivering high-quality, cost-effective custom tables while combining craftsmanship with over 18 years of expertise in epoxy table manufacturing. Their team integrates years of industry knowledge and attention to detail into every slab design, creating durable and distinctive pieces tailored to customers’ needs. Committed to quality, reliability, and customer satisfaction, CREATEA TABLE proudly serves customers across the continental United States.
Stati Uniti
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Very helpful about design. Fixed first design for nominal fee to satisfy me. Kept in good touch throughout the process.
We had initially seen an ad on Instagram and saved it because the tables looked so unique and we liked the idea of an epoxy finish for large family gatherings. The communication through email was effective and pictures were included all along the process. We are waiting for their arrival so I can only say they look beautiful in the pictures and videos.
They provided me with constant updates throughout the process
Things started out great and Maya, our rep, initially sent us pictures of the table's progress all the time and stayed in touch. Then, once the table was ready to be delivered everything changed. She failed to stay in touch with us when the shipping company they hired didn't show on the first day that the table was to be delivered, then they didn't show on the second day, then they called a few days later when they were half an hour away and no one was there, and never returned a single phone call despite a dozen messages. It was absolutely CreateATable's responsibility to hire a shipper that was responsible and this was a complete disaster. I ended up having to issue a chargeback because the table was never delivered. A total nightmare. AVOID THIS COMPANY AT ALL COSTS.
I have had two dining tables on order with Create A Table. They made the tops but didn't take care to make sure that a base could be used allowing for chairs to be placed around the tables. We have been going back and forth for three months in regard to the table bases.
On one of the tables they made me pay an additional $90 for a base that would work when it wasn't my mistake. For the other table they want me to pay an additional $900 for a base that they can't send me an image of.

Risposta di Createatable
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