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Valutata 1 stelle su 5

Trying it watch Law and Order. Every time a commercial finishes the app freezes. Reboot/restart sometimes works but not always. Extremely frustrating.

Valutata 1 stelle su 5

You would think spending the amount of money it requires to use this service. Then now to top it all off, these pricks boost every show with a ridiculous amount of ads. You're dealing with almost 2... Leggi di più

Valutata 1 stelle su 5

Le contenu est intéressant mais la plateforme, c’est du gros n’importe quoi. Incapable de regarder un épisode sans que ça plante. C’est vraiment désagréable

Valutata 1 stelle su 5

They block all access to their website and phone for anyone out of country, making it impossible to cancel your subscription without calling your credit card company. And they will NOT give you any re... Leggi di più

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TrustScore 1 su 5

374 recensioni

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Tutte le recensioni

(374)

217 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I'm so close to ending my subscription

I'm so close to ending my subscription. For this price I expect better performance. All the movies I want to watch are all in French. I don't know French. Now when I do try to watch a movie it's freezing every 10 seconds making it impossible to watch. I timed them. If things don't improve after the next payment I'm done with Crave.

2 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Crave - Ridiculously excessive number of ads

I have a free Crave subscription for 2 years that came with my Bell account so I shouldn’t complain… But I will complain because of the ridiculously excessive number of ads for the base service. For example in a competitor base service I have maybe 1 or 2 ads maximum per episode. In an episode of a series I wanted to watch on Crave, I stopped at 16 ads… That’s when I decided that was enough… Was so frustrated my blood pressure went up… Well they’ve seen the last of me

1 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Unreasonable and sub standards customer…

Unreasonable and sub standards customer service.
I cancelled my subscription on the very last day of my subscription, hoping to see if there are any specials for Black Friday. However, they have already charged my credit card for the renewal which should be charged the next day. I reached out to CS and explained to them I don't wish to continue the subscription and asked for my refund. They refused to refund me and cited that they have sent me a reminder before and I shouldn't have waited till the last day to cancel my subscription, and I should have bear in mind the time difference of where they are located. How am I supposed to know where they are located??? They charged me my local tax rate, then it should be based on my local time. I canceled before the renewal date based on my location time, how can they charge me before my expiry and refuse to refund me when I cancelled before my expiry??? They can show me all their fine prints but hey, can't they extend a little grace if they think I was just 3 hours late to cancel my subscription due to the "time difference"??? Who is the customer here?

27 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

poor customer service

Tried to cancel subscription service 2 days after auto-renew. I cancelled online a few days prior, but there seemed to be a glitch because the cancellation didn't go through and my account was charged. Company refused to issue refund, which seems like a predatory policy to capitalize on mistakes or forgetfullness

27 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst streaming app

I've been a member for over one year and unfortunately I have to say it's probably the worst streaming app I ever experienced. I use a Nvidia TV Shield and I get an error message on probably 40% of their content. I emailed, called and chat many time with their technical support and no one ever was able to help me. After a while every technician just either dropped off the call or stopped replying. To say I am disappointed is an understatement.
.

25 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

The closed captions are done by first…

The closed captions are done by first graders, a lot of missing letters.
After 4 PM the wheel keeps on turning, ads are plentiful, anytime you touch the remone you get four ads. Picture qualify is 1999 type of low resolution. It all sucks.

18 novembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Too many ads

The subscription with ads is more expensive than Netflix and there are far more ads than on Netflix. I'm not sure I'll keep my subscription...

14 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible for ads

Terrible for ads, literally start with 4 ads, rewind 20 seconds in a movie, get hit with 2 more ads, move forward another 10 seconds and get another 3 ads, so stupid on god.

8 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

This is the worst streaming service

This is the worst streaming service. Similar to other reviews, the app lags. The ux is terrible and there are basic functions missing. You get spammed with ads, incessantly. The same ones in a loop. I know now I will never use rotorouter, or buy clothes at Simons. I will never use AutoTrader. It’s been like aversion therapy. Please, please save yourself constant frustration and don’t go near this pos

1 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Non stop ads

Non stop ads. Can’t even watch the show without watching the 4 ads . Costly compared to other apps

26 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Don't bother with Crave. Even with a free trial, you're going to get aggravated.

At this point, I only have Crave when there's some kind of deal or I can get it free. I will never pay full price for it again, and I don't think I'll ever even pay for trials anymore, because it's gotten worse and worse over time. Things don't start when they're selected to play and only show a black screen, so I have to back out, check for updates again, clear the cache again, restart Fire TV again...and I have to do this two or three times before I can actually watch something, and several times during.
My continue watching list doesn't update so it's showing things that I finished watching months ago. When I am in the middle of watching something, continue watching never shows it where I left off. I have watched entire series to completion and they're still showing in season 1 in my continue watching list.
It's awful, unreliable, cuts out constantly out of the blue, and all of the so-called customer service suggestions that it's my internet connection are ridiculous because literally everything else works. It's just Crave that's garbage.

20 ottobre 2025
Non scritta su invito

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