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Cox & Kings Recensioni 

1210
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Just returned from an outstanding trip to Namibia organised flawlessly by Shameem Bhyat at C&K. She listened, understood and enacted our brief and made suggestions to improve our experience. We were v... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a fantastic trip to South America taking in three countries and many hotels, tours and flights over almost 3 weeks - all went without a single hitch! All the tours and pick-ups/drop-offs were o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've used Cox & KIngs to organize our travel since 2019. In that time we have been on 10 of their trips - mostly tailored, private tours but also a small group tour. They are the first and only c... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Not much wonder about the wonders of ancient crete tour. More like a school trip than a holiday. Hotels and transfers okay. Not enough time to appreciate the ancient sites, very long winded ex... Leggi di più

L'azienda ha risposto

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Scritti dall'azienda

Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.


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4,4

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TrustScore 4.5 su 5

1K recensioni

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4,4

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(1210)

70 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent tour of Patagonia

My husband & I have just returned (18th January to 4th February 2025) from a trip to Patagonia with a 2 nights Iguazu Falls extension with Cox and Kings. My initial enquiry, booking, payments etc. were all dealt with promptly and accurately by the Administrative team. Final details of the holiday including the flights etc. were emailed well in advance which was very helpful.
Our holiday was wonderful - thanks to our excellent tour manager Sandra & the local guides who were there to receive us at various places during our trip. The local transportation was comfortable and clean. All the hotels were good and most were centrally located which allowed us to walk around town. The included meals (including the packed lunch) were excellent.
We were lucky to enjoy excellent weather throughout the tour. All our five flights were on time - which also helped.

18 gennaio 2025
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Risposta di Cox & Kings

Good afternoon,

Thank you for sharing your feedback with us, following your recent booking and trip to Patagonia.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 4 stelle su 5

Congratulation Cox & Kings

We would like to congratulate Cox & Kings on putting together a really enjoyable tour of Sri Lanka. It was nicely varied, with visits to temples (but not too many) combined with gardens, wildlife, elephants and a train ride. All the hotels were 4/5 star and were very varied and in some interesting places, finishing up with two-nights with a well-earned rest in a hotel right on the beach. This was our first holiday with you and we will definitely book again.

16 febbraio 2025
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Risposta di Cox & Kings

Dear Mr Ranger,

Thank you for taking the time to share your comments with us following your trip to Sri Lanka and I am glad you had such an enjoyable trip.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Vacation of a lifetime !

Our trip to Patagonia was absolutely breathtaking! Everything was flawlessly organized – from stunning hotels to incredible guided tours. Chile left us speechless with its dramatic landscapes, outstanding accommodations, and top-notch cuisine. The guides were knowledgeable and made every excursion unforgettable!

Argentina and Brazil exceeded all our expectations! A special mention to Gran Meliá Hotel – the view from and swimming pool were simply spectacular, the food was world-class, and the service was impeccable. Fairmont Hotel had the best location imaginable, making our stay even more special. Thank you

Everything ran smoothly from start to finish, and it was truly the trip of a lifetime, all thanks to Cox and Kings . We highly recommend their services—100%! Without a doubt, we will be booking with them again. We are giving 10 out of 10 for what you have done for us

Thank you for an unforgettable experience!

PS Thank you you to Ewa

We would like to sincerely thank you for all the time and effort you dedicated to us before we booked our vacation. Your guidance and the valuable information you shared made the entire process so much easier and stress-free.

We truly appreciate your prompt and detailed responses to our emails – your professionalism and efficiency did not go unnoticed!

Thanks to you, we felt well-informed and confident in our choices. We are incredibly grateful for your support and look forward to planning our next adventure with you!

Very best wishes
Iwona & Mariusz

23 febbraio 2025
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Risposta di Cox & Kings

Dear Ms Dabrowska,

Thank you for sharing your feedback with us, following your recent trip to South America.

I am glad you had such an enjoyable trip and your wonderful comments have been shared with the relevant team members, including Ewa.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Splendours of South America

This was a very well organised excellent trip through what are undoubtedly the splendours of South America! Our first impressions were very disappointing with a very poor hotel and dinner in Santiago ( not the best way to make a first impression for new customers!) with a first time guide too who did not know how to do a group check in at the airport. After that it was truly amazing ; we experienced great organisation, knowledgeable and responsive guides and some beautiful hotels and places. Inevitably there are some long travel days but they are soon forgotten as the next amazing experience follows! Patagonia, Rio and Iguazu were the highlights for us; we are very glad we joined this tour with a very companionable group of travellers. You need some stamina and to be reasonably fit for this tour. It was very hot and humid in the cities and Iguazu when we were there, and cool in Patagonia but with no rain we really could not complain about the climate! We were quite happy with the mix of organised and free time but once again a muddle in Santiago over an optional tour was not great! We only had two group dinners and we were very happy to be independent in the evenings. The guides could be more proactive in suggesting eating places near the hotels ( when relevant) . These are small matters however and overall we were very happy and thought the tour great value for money. I heard some "rumours" whilst we were there about "down specs" to one or two hotels based on room rates. My advice to Cox and Kings is to be cautious about that especially in Rio!

24 gennaio 2025
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Risposta di Cox & Kings

Dear Mr Hood,

Thank you for sharing your feedback with us, following your recent trip to South America. I am glad you had such an enjoyable trip.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Great Cuban tour, good customer service

The tour (Splendours of Cuba) gave us a good insight into the country. Our guide was knowledgeable, funny and helpful. All hotels were good and in great locations. All hotels managed to have a good selection of food available despite the shortages in the country and managed the power cuts (which were often almost continuous) very well – we had no problems. Transport was good and our driver was friendly and safe.
We had good customer service from Cox and Kings throughout.

1 febbraio 2025
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Risposta di Cox & Kings

Dear Dr Bland,

Thank you for sharing your feedback with us, following your recent trip to Cuba and I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Something to look forward to

It’s difficult to give a full review of the service, given that we have booked in January for a holiday in December. We were looking for a suitable celebration of our 30th wedding anniversary, thirty years that has included a fair bit of travel and Patagonia seemed a good choice. Finding a holiday that fully reflected our aspirations was the challenge, one which Cox and Kings’ Patagonia: Untouched Wilderness tour addressed, and some.

The process was very straightforward. It’s quite unusual for us to do a tour, we usually book our own flights, accommodation, transport etc, but an organised tour with a small group makes sense in such a huge country. We are really looking forward to it.

28 gennaio 2025
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Risposta di Cox & Kings

Dear Mr Grant,

Thank you for taking the time to share your comments with us following your recent booking to Patagonia. I am glad you had such a smooth process booking your trip with us

We would like to thank you for booking with Cox & Kings on this occasion.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 1 stelle su 5

• Patagonia

• Many days were spent just traveling between cities via air – please consider adding a couple of more days for the vacation to compensate for the days lost in travel.
• The hotel in Torres del Paine National Park did not meet the high standards of Cox and Kings
• Add a Goodbye Dinner at the end of the trip – We only had a Fairwell Drink. Should be more for spending almost 14 days – 24/7 with the same people.
• Add more included dinners to the trip, many evenings the group was left to our own devices.

31 gennaio 2025
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Risposta di Cox & Kings

Dear Mr Berg,

Thank you for taking the time to share your comments with us following your trip to South America.

We regret that certain aspects of your reservation and the service received from ourselves fell below your expectations and for any disappointment that this caused. Your comments have been noted and passed to the relevant department for their reference, however, should you wish the matter to be reviewed further please email guestrelations@coxandkings.co.uk and a member of the team will then investigate your claim.

We are always looking for ways to improve our offering and your comments will certainly assist us to achieve this.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Bianca was very helpful & friendly

Bianca was very helpful regarding our trip. Bianca talked to us about the trip, our requested extras & our passport validity. Beyond the expected.

1 febbraio 2025
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Risposta di Cox & Kings

Dear Mrs Hammond,

Thank you for taking the time to share your feedback with us following your recent booking. Your comments have been shared with the relevant team members including Bianca.

We would like to thank you for booking with Cox & Kings on this occasion.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland




Valutata 5 stelle su 5

quick and easy booking process!

I knew where I wanted to go and I found the booking process easy and trouble free. Neil Davis was very helpful and pleasant.

27 gennaio 2025
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Risposta di Cox & Kings

Dear Ms Baxter,

Thank you for taking the time to share your comments with us following your recent booking. I hope you have a wonderful time in Turkey.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Very helpful

Very helpful especially as I initially made an error regarding my flights and this was rectified when I called.

11 febbraio 2025
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Risposta di Cox & Kings

Dear Mrs Shaw,

Thank you for taking the time to share your comments with us following your recent booking. I am glad any problems were resolved swiftly.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Costa Rica is a delight

A recent trip to Costa Rica was a real delight. Under the care of an Excellent guide, providing not only comprehensive information about the wildlife but also an insight into the real Costa Rica. The hotels were well chosen for comfort and variety. The trip included a range of excursions which kept the group busy. The tour included a family, couples and solo travellers. The trip was well organised with good information to prepare in advance of travel. Very good value for the cost and I would travel again with Cox & Kings

31 gennaio 2025
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Risposta di Cox & Kings

Dear Miss Rigelsford,

Thank you for taking the time to share your comments with us following your trip to Costa Rica, I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Costa Rica Experience

Overall, I would rate this tour as one of best I’ve been on (8th). And would rate it 10/10, with the only proviso being the guest has to have a moderate level of fitness. We were blessed with good weather throughout, which often meant very hot/humid. As one or two in group had difficulty with hilly trails the guide chose easier ones (good for him as we still saw a cross section of wildlife, birds, reptiles, flora and fauna).

The guide, Jorge, was very good and flexible when offering options, The driver Stefan was very safe and courteous.

Food, without exception was excellent and good choices (often buffet for b/fast and lunch but menu available for evening) – also good range of drinks available. Service at every stop was always helpful and with a smile.

Tour is based on eco-system etc so in CR lodges will be in hotel grounds (outdoor walk to your cabin) but only to be expected – iguana in dining room, coatimundi on your patio, insect spray needed in evening. We are wildlife tourists!

I flew out from London with KLM out and AirFrance back. The other guests were very critical of route using United Airways (2 were sick after in-flight meal) .

4 febbraio 2025
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Risposta di Cox & Kings

Dear Mr Morgan,

Thank you for sharing your feedback with us, following your recent trip and I am glad you had such an enjoyable time.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 4 stelle su 5

Solid

Solid, experienced team with meticuluos backoffice prep work and bookings. Timely and reliable logistics on the ground. Choice of hotels is one area of improvement but overall had a good trip with them in Panama and Costa Rica. Especially the tour guide and the driver in Costa Rica were top notch, we couldn't have asked for a better duo.

1 febbraio 2025
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Risposta di Cox & Kings

Dear Ms Erdivan,

Thank you for taking the time to share your comments following your trip to Panama and Costa Rica. I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Good service

Sher was very friendly and helpful

11 febbraio 2025
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Risposta di Cox & Kings

Dear Mrs Johnson,

Thank you for taking the time to share your comments with us following your recent booking. I am glad you had such a smooth process booking your trip with us.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Great Tour

Well conceived tour. The scope and pace of itinerary was nicely judged. Wonderful country and outstanding guide/tour manager.

25 gennaio 2025
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Risposta di Cox & Kings

Dear Mr O'Reilly,

Thank you for sharing your feedback with us, following your recent trip to Chile.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Passage through Rajasthan

We had a wonderful escorted tour of Rajasthan that far exceeded our expectations. The level of organisation was second to none and we felt very well looked after both before the trip and throughout

23 gennaio 2025
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Risposta di Cox & Kings

Dear Dr Rogers,

Thank you for sharing your feedback with us, following your recent trip to India. I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Splendid Splendours Tour to South America

Just returned from a cracking tour of South America organised by Cox & Kings. A neatly-paced, small group canter around Chile, Argentina and Brazil, taking in all the important sights at the end of the world and one of the seven wonders of the world. Transportation, hospitality and guiding all smooth and effective. Indeed a couple of the guides were truly world class. One hotel was below par, but the 6 others more than made up for it.

9 febbraio 2025
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Risposta di Cox & Kings

Dear Mr Coward,

Thank you for taking the time to share your comments with us following your trip to South America. I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Great tour of Patagonia

Great tour , well planned and organised well worth a visit. Top class Tour manager in Sandra if you have her on your tour you will be looked after from start to finish, she made the tour go smoothly all flight/hotel/trip bookings all taken care of before hand.

16 gennaio 2025
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Risposta di Cox & Kings

Dear Mr Barrett,

Thank you for sharing your feedback, following your recent trip to Patagonia with us.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Excellent tour of Costa Rica.

Well organised programme packed full of interesting experiences, with a superb tour leader, which gave us a real feeling for the beauty and variety of Costa Rica. As a group we bonded really well and we enjoyed many memorable experiences which we will remember for a long time.

23 gennaio 2025
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Risposta di Cox & Kings

Dear Mr Trice,

Thank you for taking the time to share your comments with us following your trip to Costa Rica. I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Costa Rica Trip. Excellent organisation

Excellent organisation. Everything went to plan. Our guide’s vast knowledge of wild life made the holiday. We saw 101 species of birds and many reptiles and mammals. I would definitely travel with Cox and Kings again.

16 gennaio 2025
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Risposta di Cox & Kings

Dear Mrs Hayes,

Thank you for sharing your feedback with us, following your recent trip to Costa Rica.

I am glad you had such an enjoyable trip. We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

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