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Cox & Kings Recensioni 

1210
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Just returned from an outstanding trip to Namibia organised flawlessly by Shameem Bhyat at C&K. She listened, understood and enacted our brief and made suggestions to improve our experience. We were v... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a fantastic trip to South America taking in three countries and many hotels, tours and flights over almost 3 weeks - all went without a single hitch! All the tours and pick-ups/drop-offs were o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've used Cox & KIngs to organize our travel since 2019. In that time we have been on 10 of their trips - mostly tailored, private tours but also a small group tour. They are the first and only c... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Not much wonder about the wonders of ancient crete tour. More like a school trip than a holiday. Hotels and transfers okay. Not enough time to appreciate the ancient sites, very long winded ex... Leggi di più

L'azienda ha risposto

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Cox & Kings – the world’s oldest travel company – helps curious travellers go beyond the obvious to discover the world more deeply, through enriching and immersive small-group tours and private tailormade journeys built on a heritage of trust and expertise.


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4,4

Eccellente

TrustScore 4.5 su 5

1K recensioni

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4,4

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(1210)

70 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Highlights of Peru

Well organised programme with comfortable and well located hotels and excellent tour director who ensured everything ran smoothly and all members of the group were properly engaged. Tour director was ably supported by local tour guides in all the different locations, all of whom had a detailed knowledge of their specialist area. Overall the tour provided very good value for money.

15 settembre 2025
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Risposta di Cox & Kings

Dear Mr Rees,

Thank you for taking the time to submit your review. I am delighted that you had a great experience in Peru.

We look forward to welcoming you back soon.

Terry

Valutata 5 stelle su 5

Luxurious Nile cruise with a first rate provider

This was our first tour with Cox and King's and it will definitely not be our last. From start to finish the care and attention we received was second to none. A cruise down the Nile to see the pyramids, tombs and temples had always been on our wish list and boy did it live up to our expectations and more.
The ancient monuments are incredible and defy description. They speak for themselves but our trip was made extra special by the staff we encountered along the way.
Our hotel in Cairo overlooked the Nile and was extremely comfortable and the Rep from Cox and King's who met us at the airport was quick to meet our every need.
Our Egyptologist guide in Cairo was excellent. She had so much knowledge and answered all our questions easily.
Our transfer to Luxor and our ship went smoothly and because it was very early in the season there were only 22 guests on board and 45 staff. We wanted for nothing. The ship was luxurious including the food. The staff were excellent. So well trained and respectful but fun on Egyptian night and always smiling.
Our Egyptologist guide for this part of the trip was wonderful. We learned so much from him especially in Aswan as that is where he grew up.
We had one tour guide and transport between 4 people on the whole trip which was fantastic for us.
I would probably say that this is the best trip we have ever done and I would have no hesitation in recommending Cox and King's to anyone.

12 settembre 2025
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Risposta di Cox & Kings

Dear Janet,

It's wonderful to read how good your experience was. Egypt is a magical destination.

We look forward to welcoming you back soon.

Terry

Valutata 1 stelle su 5

Cancelled trip made so much more disappointing by lack of customer communication

Booked a Madagascar trip with Cox & Kings, but a week before departure the FCO advised against travel due to unrest. We only found out ourselves online – Cox & Kings never contacted us and didn’t even send holiday documents. After chasing them by phone, they finally confirmed the holiday was cancelled but offered no alternatives. Refund took another two days to appear. Understand the unrest wasn’t their fault, but the lack of communication and poor service was very disappointing.

29 settembre 2025
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Risposta di Cox & Kings

Dear Jo,

I am sorry to hear we have let you down. I agree that we should have done better in producing your travel documents and sharing this with you in advance of your departure.

The situation with the travel advice changing was a very complex and in today's modern world it can be incredibly difficult to always be ahead of communications, especially with the internet.

We try hard to offer flexibility in these situations such as alternative dates, generous discounts on alternative tours or a refund if this is your preference. I am sorry that these options were not coinvent for you and I am glad that you have received your refund.

We look forward to the opportunity of welcoming you on a Cox and Kings tour in future. Hopefully we can deliver an experience that will restore your faith.

Best Regards

Terry

Valutata 5 stelle su 5

Highlights of South Africa - Stunningly Good

This trip was my first time in South Africa (first time in Africa generally) and first Cox & Kings Tour. I’d been unsure about South Africa before - media does tend to focus on the negatives - but thought I’d give it a go. My travel agent took on board what I was looking for and suggested this itinerary together with a days extension in Cape Town at the end so I could do Robben Island and also meet up with friends.

Everything was extremely well organised - from the meet & greet at JoBurg arrivals to escort us to the transfer desk for the connection to Port Elizabeth to the excellent guide who was with the group throughout. It was a packed itinerary but also some down time to do your own thing or just relax.

First stop was 3 nights at the private Kariega Game Reserve River Lodge. Wow just wow. We had 2 game drives each day where we saw all the big 5 plus many may more - incredibly lucky with the sightings and weather. We also had a boat trip down the Kariega river to the Indian Ocean and a nature walk. Dumi our guide was superb. The accomodation was anazing , the staff very friendly and the food outstanding.

Next was 3 days in Knysna - start of the Garden Route - at another outstandingly good hotel Knysna Hollow. Boat rides, Featherbed Nature reserve, hiking if you wanted to, great coastal town with excellent choice of restaurants and shopping at the Waterfront. Following that we travelled via Tsitsikamma National Park, Cango Caves to Oudtshoorn an Ostrich Farm and another great hotel De Zeekoe Guest Farm. Further along route 62 to Franschhoek La Franschoek Hotel & Spa for two nights, wine at Warwick winery, free time in Franschoek and Stellenbosch before heading to Cape Town for final 2 nights ( 3 or ne as I extended a day). Great days touring round the Western Cape down to Cape of Goid Hope and also to the Penguins.

Every single aspect of this tour was great - I thoroughly enjoyed every minute and wondered why I’d left it so long to visit. Tye people were friendly, scenery outstanding , weather superb, all hotels and food excellent, the included experiences superb. All of this was enhanced even more by two things 1) The great group of people I travelled with - 8 of us in total and we all got along very well and 2) The superb guide - Janice Davids - and our great driver Quinton. Janice was full of information and delivered it all with a great sense of humour. Both she and Quinton very very accommodating to us all. Add in an amazingly good ZAR : GBP fx rate - everything so cheap but great quality.

In short - I would thoroughly recommend this tour and Cox & Kings. It’s leaped to Joint No 1 in my all time best holidays (tying with Antarctica) - no mean feat as I’ve done some truly superb trips over the years. The experience has left me with a great desire to visit South Africa again, particularly the Garden Route and also to other locations in Africa.

3 settembre 2025
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Risposta di Cox & Kings

Dear Tracey,

Thank you for your detailed review. I am sure our future clients will find this very helpful.

We look forward to welcoming you back soon

Terry

Valutata 5 stelle su 5

We had a wonderful time on our trip to…

We had a wonderful time on our trip to Peru, it was simply fabulous. The Itinerary we chose provided us with a good representation of Peru, which was amazing, what a country. The tour manager was very helpful, which made for a smooth trip, and all the guides were excellent too. All in all an amazing trip. We loved it.

31 agosto 2025
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Risposta di Cox & Kings

Dear Mrs Keeling,

Thank you for sharing your comments, following your recent trip to Peru.

I am glad you had such an enjoyable trip and your feedback has also been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback .

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Our Time in Uzbekistan.

My wife and I have just spent ten days in Uzbekistan with Cox & Kings. The arrangements were impeccable, the guide was excellent, and the whole experience was very impressive. Everything seemed to have been thought of. I am 90 years old and was really well looked after. Thank you so much for the holiday of a lifetime.

5 settembre 2025
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Risposta di Cox & Kings

Dear Mr Green,

Thank you for sharing your feedback, following your recent trip to Uzbekistan with us.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff as it's always lovely for them to hear and receive such kind feedback .

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Thought I'd take a different slant on…

Thought I'd take a different slant on my review this time & give my experience from my first phone call to Cox & Kings to arrange a revisit to India.
I'm known to be a tad precise & v patient Galina listened carefully to my brief/requirements. After checking dates for room availability she then checked the business class upgrade for VS & gave respective supplements. Before I'd asked, she was then checking BA as an alternative & this did offer a saving.
Questions were answered regarding extentions, transfers, quality of hotels & visas. Also an opinion BA v
VS ?
I will say I'm a retired travel agent of some 45+yrs experience & extremely picky with my own travel arrangements. I know Cox & Kings from these years & I have to say, Galina is a fine ambassador for your company! I very much appreciate the time you spent with me today.
I'm off to India!

17 settembre 2025
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Risposta di Cox & Kings

Dear Joan Platt,

Thank you for sharing your feedback following your recent booking with us.

Your feedback has been shared with Galina and her superiors and I am glad you had such a smooth process booking your trip with us and the information provided upon booking.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Excellent all-round experience

The trip was really well organised. The itinerary gave us a good taste of the main points of interest without
fatigue. Hotels were excellent and the sampling of wines, olive oil, focaccia and mozzarella were a good balance to the sightseeing tours. Our guide was also very helpful and informative

3 settembre 2025
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Risposta di Cox & Kings

Dear Mrs Elstein,

Thank you for taking the time to share your comments with us following your trip and I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Trip of a lifetime!

Thank you Cox & Kings for organising our dream safari trip to Kenya. It was perfect. Our safari guide, Joseph was brilliant. He was knowledgeable, informed, patient, funny and great company and nothing was too much trouble. We saw so many fantastic sights, amazing animals, and met many wonderful people. Every camp/resort was unique and beautiful with wonderful accommodation, lovely staff and fantastic food.
We would definitely recommend Cox & Kings and will return for our next adventure.

30 agosto 2025
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Risposta di Cox & Kings

Dear Mrs Freeman,

Thank you for sharing your feedback, following your recent trip to Kenya with us.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 3 stelle su 5

Package tours were decent

Package tours were decent, but communication was a bit delayed.

28 agosto 2025
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Risposta di Cox & Kings

Dear Marie Schwarzova,

Thank you for sharing your feedback with us. We regret that certain aspects of the service received from ourselves fell below expectations and for any disappointment that this caused.

We would like to thank you for booking with Cox & Kings and I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Fantastic trip

Fantastic trip , arranged by Coxandkings, “The heart of Ancient Greece “ ,we travelled in Mid June. Weather was all sunny ,warm , only about two hours much needed refreshing rain in Olympia at the last leg of the trip.It was a group travel.
Collection at Athens airport and departure arranged skilfully , porter with his cart carried all the group’s baggage .
Guide who had a PhD in Ancient Greek history, driver took excellent care for us. Coach was comfortable with enough leg space and drinking water bottles always avialble.
The country was picturesque with
Olive tree forests , grape vines ,mountains covered with trees , and houses one or two storied with red tile roofs dotted the countryside, Even in the main city Athens no skyscrapers to obstruct the sky view.
Itinerary was arranged perfectly with mixture of ancient history, culture and religion.
All interesting places of history book were there for us to see,
Acropolis, Parthenon, Corinth Canal,Mycenae and Epidarus, Nafpion lovely town with its hill, Picturesque Byzantine town of Monemvasia,Mystras with its eight hundred stone stairs down, Olympia with its museum, main site and running track, Delphi site of a million and half olive tree forest, in Delphi museum, temple of Apollo, ruins of sanctuary of Athena, Pythian festival stadium,nearby mountain village Arachova, truffle hunting in oak forest of Kalembaka then to the Eastern Orthodox monestries on world famous Meteora rocks.
We also had Greek wine testing stop , olive Museum,and a trip to olive farm with demonstration of olive oil making .there was an olive tree a thousand years old .
Hotels were magnificent, splendid Kinsterna hotel in Monemvasia with its beautiful garden ,grape vines and excellent breakfast,,hotel Amalia in Delphi with its smiling ready to help staffs in dining, and Divani Meteora hotel with excellent view of the Meteora rock.
Many full boards ,some half board ,welcome dinner and farewell drinks
At stops on the way coffee was available and English being second language in the country had no language barrier.
Good value for money

13 giugno 2025
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Risposta di Cox & Kings

Dear Mr Bhattacharyya,

Thank you for sharing your feedback, following your recent trip to Greece with us.

I am glad you had such an enjoyable trip and look forward to welcoming you on another Cox and Kings holiday soon.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland



Valutata 5 stelle su 5

Memroble Trip.

Very well organised tour with excellent guides.
Peru was scenic, cultural and people were very nice and helpful.

11 giugno 2025
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Risposta di Cox & Kings

Dear Lina,

Thank you for sharing your comments, following your recent trip to Peru, I am glad you had such an enjoyable trip.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Thanks Cox and Kings

Thank you Cox and Kings our time in Peru was wonderful. Although extremely tiring - there was so much included - we came away with many memories and a sense of real achievement. We were well looked after with very good quality hotels. The trip planned to ensure that everything worked smoothly. e.g. we were exposed to the higher altitudes gradually to minimise risk of altitude sickness. Many fantastic sights and scenery, with Machuu Picchu being awe inspiring.
All guides were very knowledgeable and friendly

11 giugno 2025
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Risposta di Cox & Kings

Dear Nicholas,

Thank you for sharing your feedback with us, following your recent trip to Peru.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where due.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Excellent

My enquiry was dealt with efficiently and quickly that resulted in me booking my holiday immediately

26 giugno 2025
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Risposta di Cox & Kings

Dear Mr Davis,

Thank you for taking the time to share your comments with us following your recent booking. I do hope you have a wonderful holiday.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Great Peru Tour

A most enjoyable Peru tour with Cox &Kings. Well balanced itinerary delivered very efficiently. Great selection of hotels. The local tour leader and guides were good.

22 giugno 2025
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Risposta di Cox & Kings

Dear Mr Richardson,

Thank you for sharing your feedback with us, following your recent trip to Peru.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Southern Caucasas June 2025

I throughly enjoyed the trip. All 3 countries were interesting to visit. The guides very good particularly Sally our guide in Gerogia who was excellent. A busy programme with lots to see. A lot of walking including steps involved. Good group of travellers.



Nice travelling group, everybody got on which helped make the trip go so well.

20 giugno 2025
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Risposta di Cox & Kings

Dear Mr Bean,

Thank you for sharing your feedback with us, following your recent trip to.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 1 stelle su 5

Just called Cox & Kings for a quote for…

Just called Cox & Kings for a quote for a holiday to India, firstly the lady miscalculated my holiday days as she was looking at a different month, she told me there wasn't a 28th March ?!!

Then she said she couldn't help as we're going to a wedding and we had our own accommodation booked for 5 days. They won't look at anything under 7 days accommodation (ours was 6 days needing extra hotels etc), we could have extended the holiday by a day but at this point she'd been so uninterested and abrasive that I'll go with Audley who were really lovely and super flexible. They have also arranged a driver and day trips when we are at the wedding accommodation. Very disappointed, lost a customer forever.

4 luglio 2025
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Risposta di Cox & Kings

Dear Ms Ellis,

Thank you for taking the time to share your feedback with us and please accept my apologies that you were unhappy with our service on this occasion.

I am sincerely sorry that you felt the Sales Consultant was uninterested and abrasive. Having listened to the call I accept that the dates were confused at the time, however, I found the consultant to be clear and precise and apologetic when it was realised that you wanted to use our services for accommodation only for a short period, which sadly we cannot offer due to internal company policy.

Nonetheless, I shared the call with our Sales Manager so that the content can be reviewed to improve communication in the future and I would like to thank you for raising this with us.

I apologise again for any disappointment in the service received on this occasion and I would like to wish you an enjoyable trip to India.

With warm regards
Emma Pugh
Guest Relations & Compliance Manager
Cox & Kings UK

Valutata 5 stelle su 5

Very well organised holiday and good group size

Excellent trip that really covered all aspects of Peru so that you felt immersed in the culture and sights of the country - and not just Machu Picchu.
A very well planned itinerary led us gently through the acclimitisation so that we could cope with 14,000 ft levels at points. It was essential for me to visit Machu Picchu a second day and not feel rushed or short-changed with a quick 2hr visit then moving on (as most tour companies do), so this itinerary from Cox & Kings is perfect. I also liked the choice of extension options and being able to do Paracas and the Nazca Lines. Why go all the way to Peru and not do everything?!
Finally, the tour guides were excellent as was the accommodation.

11 giugno 2025
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Risposta di Cox & Kings

Dear Ms Reid,

Thank you for sharing your feedback with us, following your recent trip to Peru, I am glad you had such an enjoyable trip.

We would like to thank you for booking with Cox & Kings and I hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

We enjoyed a very well organised and…

We enjoyed a very well organised and enjoyable holiday with Cox and Kings, and, on returning Katy from Customer Services exceeded all expectations with an issue that was favourably resolved for us. We will most certainly be returning customers, and have recommended the company to friends.

27 giugno 2025
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Risposta di Cox & Kings

Dear Mrs Williams,

Thank you for sharing your comments.

I am pleased we were able to assist and resolve any issues following your trip.

We would like to thank you for choosing Cox & Kings on this occasion and do hope that we can be of assistance with your future travel adventures.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

Valutata 5 stelle su 5

Excellent itinary with very interesting…

Excellent itinary with very interesting sights. Excellent and helpful guide. Very good driver. Good hotels.

16 giugno 2025
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Risposta di Cox & Kings

Dear Mr Overton,

Thank you for sharing your feedback with us, following your recent trip.

I am glad you had such an enjoyable trip and your comments have been passed on to our ground staff so that credit can be given where it is clearly due.

I do hope that we can assist you with your future travel plans.

With warm regards

Guest Relations Team
Cox & Kings - UK & Ireland

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