Cover My Furniture Recensioni 

Have been trying since christmas to get a reply from them regarding my order that has been paid for in full. No reply to phone or emails even though i have emailed sophie@covermyfurniture,com and a Karen McDonald
Does this company actually exist??

Two stars as they did send fabric samples as ordered but subsequently no-one answering the telephones or responding to messages left or to emails - will not think about using this company unless they show they have an effective and responsive customer service team.

Been trying since before Christmas 2024 to order from this company! Received samples but now no response from messages left by phone, emails etc. shame as I wanted to order.
Have now heard back from covermyfurniture and my order is being prepared

After a set back over our original choice of material we received our covers and were really pleased with the fit, the workmanship was impressive.

Do not order from this company!! I have paid £105 for arm covers which I have not received. It is not possible to phone this company and they do not reply to emails.

We cannot recommend Cover My Furniture highly enough. We had a set of loose covers for our large three-piece suite made by Plumbs back in 2012 and, 12 years later, we needed some new arm protectors. We now live in Spain, so it was never going to be a straightforward exercise. I contacted Plumbs and was directed to Cover My Furniture, which is a sister company to Plumbs.
Tanya was so helpful and instead of asking us to post a cover back as a template, she sent us a diagram so we could provide the dimensions.
An issue that was partly my fault because I incorrectly guessed the fabric colour (due to a swatch we still had from 2012) cropped up.
Again, Tanya rose to the challenge and was able to solve the predicament in which we found ourselves. I must also stress that the quality of the fabric and stitching was first class, just as they were back in 2012.
At a time when standards seem to be falling, customer service levels declining, and general attitudes leaving much to be desired, one is generally resigned to the fact one will be fobbed off or simply dismissed as being a disposable client.
But Tanya and the Cover My Furniture team went the extra mile for us and will always get our business, so much so that we are now thinking of sending back our current three-piece-suite loose covers to have another set made.
They wash so well, despite being ivory in colour, cope with three cats that like to lounge all over them, and look almost good as they did when brand new. It's a gold medal for Cover My Furniture!

I just received two arm covers from this company. They fitted perfectly and are very well-made. The whole process was made very simple by their methods of processing and great service.

Cover my Furniture were very helpful and our new covers are perfect. Thanks to Tanya for all her patience.

Quality of fit and material is superb. I live in Switzerland but had a 30-year-old John Lewis sofa-bed that needed new covers.

Returned old covers to Plumbs with some trepidation but in the end what was returned exceeded our expectations.

A first class service from start to finish. The cover for my wingback Parker Knoll fireside chair has arrived and it is absolutely beautiful with an excellent finish and fits to perfection. What a joyful, hassle free experience and I will have no hesitation in ordering from this company again or recommending them. Thank you, thank you, thank you.

Very helpful customer service. We were really pleased with our cushion covers. They are well made, good quality and arrived in good time

We had covers for a chair with wooden arms and unfortunately the covers did fit well round those areas.

It was very easy, and straightforward to follow the instructions. Being able to request two lots of material samples really helped me to decide what material/colour was best. I am delighted with the new sofa cover, and am planning to rejuvenate a chair using the same company.

We recently used Cover My Furniture to replace some tired sofa cushions and covers. The process in choosing fabric and sizing was very simple with the end result being better than we imagined. The quality of the tailoring, fit and cloth is superb. We'll be using CMF for any future chair and sofa recovers for sure!

A really good company to deal with. Ordering was easy and delivery was as promised. We’re very pleased with our replacement covers.

Great experience with this company. We live on mainland Europe which they were easily able to manage when I emailed with customer service before we submitted our order.
There was lots of support while we measured and checked everything.
The covers came within a few weeks and were even better than expected. They fit perfectly and the quality of the material is excellent.
Would definitely recommend.

Excellent service from start to finish.patient and friendly help by Tanya. We are extremely pleased with the covers.Perfect fit and finish. Moira Ridding

Approached cover my furniture before Christmas to recover a sofa bed in plush velvet. After sending through our existing covers we were told there was a fault in the material with suppliers but Tanya at Cover my Furniture could not have been more helpful. She offered an alternative similar more expensive fabric at the same price and then fast tracked the order because of the delay.
The covers arrived today and we are absolutely thrilled with them. Wonderful service.
Can’t recommend enough.
Mike and Tess Brennen

We were delighted with the new covers supplied for our old sofas - the process was very straightforward with great communication throughout.
Highly recommended!

Great communication,lovely friendly emails and great product!