Chris was extremely helpful throughout the whole process. He explained everything clearly, answered all my questions quickly, and made the experience very easy and stress-free. The customer service wa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When everything is so expensive CoverMy car gives me lovely deals on my car insurance It’s my first time hope in future they provide me more good deals many thanks
L'azienda ha risposto
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Leggi di più
L'azienda ha risposto
* unprofessional * Inexperienced staff * No communication * Lack of knowledge in the industry * No skill in the workplace * Don't know how to call customers back And I could go on and on... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Broker assicurativo
- Agenzia di assicurazioni auto
- Azienda di assicurazioni per le imprese
- Azienda di assicurazioni commerciali
- Agenzia di assicurazioni
- Azienda di assicurazioni per i taxi
Scritti dall'azienda
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Informazioni di contatto
Field House, Station Approach, CM20 2FB, Harlow, Regno Unito
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Eccellente
1665 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di CoverMy
Thank you for your kind review! We’re delighted to hear you found our service both helpful and friendly, and we really appreciate your feedback.
Good service all the time ☺️☺️☺️
13 gennaio 2026
Risposta di CoverMy
Thank you for your lovely feedback! We’re really pleased to hear you consistently receive good service and appreciate you taking the time to share this with us.
Helpful good deal
5 gennaio 2026
Risposta di CoverMy
Thank you for your review! We’re pleased to hear you found our service helpful and good value. We really appreciate your feedback.
Risposta di CoverMy
Thank you for your review! We’re pleased to hear you received great service and appreciate you taking the time to share your feedback.
Risposta di CoverMy
Thank you for your feedback! We’re glad we could be of help and appreciate you taking the time to share your experience.
Risposta di CoverMy
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our service and look forward to assisting you again in the future.
Risposta di CoverMy
Thank you for your feedback. We’re glad to hear you had a pleasant conversation and a positive experience with our team. We really appreciate you taking the time to leave a review.
Will quickest service and great team
Will quickest service and great team, I meet good person on phone talk he is explained everything about insurance now and features future as well how to get cheapest insurance.
15 dicembre 2025
Risposta di CoverMy
Thank you for your kind review. We’re really pleased to hear that you received quick service and that our team took the time to clearly explain your insurance cover, features, and how to secure the best value. We appreciate your feedback and your trust in our team.
They have fair praise and good service
They have fair prices and they have a good service
16 dicembre 2025
Risposta di CoverMy
Thank you for your positive review. We’re glad to hear you found our prices fair and were happy with the service you received. We really appreciate you taking the time to share your experience.
Risposta di CoverMy
Thank you for your kind feedback. We’re really pleased to hear that you found our team helpful. We appreciate you taking the time to share your experience.
I was attended to respectfully and had…
I was attended to respectfully and had policy explaining to me in detail
15 dicembre 2025
Risposta di CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Worst Insurace ever dint use them…
Worst Insurace ever dint use them cancelled my policy didn’t used them found one way cheaper rip off still not got a refund refusing to give me refund
6 dicembre 2025
Risposta di CoverMy
Thank you for your feedback. We’re sorry to hear that you feel dissatisfied with your experience.
We would like to reassure you that refunds are processed in line with the policy terms and cancellation conditions agreed at the start of cover. If a refund is due, it is not refused, but calculated based on time on cover, insurer charges, and any applicable administration fees.
We can see from the reference provided that a refund was processed in accordance with the cancellation terms of your policy.
Maisie Just made it so nice
11 dicembre 2025
Risposta di CoverMy
Thank you for your kind words about Maisie. We will be sure to pass on the message and we appreciate your continued trust and support.
Risposta di CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Experience
10 dicembre 2025
Risposta di CoverMy
Thank you for taking the time to leave a review. We appreciate your feedback and would welcome the opportunity to understand more about your experience. If you’re happy to share further details, please feel free to contact our team so we can continue to improve our service.
Risposta di CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Absolutely frustrating
Directed to Sovereign Automated for accident aftercare and motility solution who have been absolutely disaster. I'm very frustrated with their service. I don’t know how they are connected to Cover my cab insurance. What interest works here.
Absolutely rubish company. Being with them, calliing every single day for about more than 3 weeks yet no outcome. One answers the phone, passes on to someone else who is one break, or not available putting me on hold. Eventually she/he is not available and others make a promise they would give me a call back later or next day for the update. But I never received a call back from them. I have not received my courtesy car yet. Poor accountability, poor customer service, very careless.
10 dicembre 2025
Non scritta su invito
Risposta di CoverMy
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced and understand how stressful this situation must be, especially when it has been ongoing for several weeks.
To clarify, Sovereign Automated Accident Aftercare is a third-party accident management provider. While they may be introduced as part of the accident aftercare process, they operate independently from Cover My Cab Insurance, and we do not manage their day-to-day service or communications.
That said, we absolutely recognise that this experience reflects poorly on the overall journey, and we’re sorry that expectations were not met. Lack of call backs, delays, and unclear accountability are not the standards we expect for our customers.
If you are still awaiting resolution, we would strongly encourage you to contact Sovereign Automated directly to escalate your case. Alternatively, you may contact our team so we can review the referral and raise concerns with the provider where appropriate.
You can also send this over to our customer engagement team and they can assist in getting this resolved for you.
We take feedback like this seriously and use it to review our partners and improve customer outcomes. Thank you again for raising this. As this is a rating is for Sovereign and not for CoverMy Cab, we kindly request that this be removed.
Cheap price
Cheap price, good behaviour with customer service, quick to answer calls, sorts out any problems quick
4 dicembre 2025
Risposta di CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Helpful
Helpful, professional and patient service from your representatives- thank you.
2 dicembre 2025
Risposta di CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Risposta di CoverMy
Thank you for your kind words. We’re really happy to hear you always receive great service, that’s exactly what we aim for. We appreciate your continued trust and support.
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