Courtlinked.com Recensioni 128

Great service! They quickly and effectively got my small claims case filed and served to the appropriate individual. Thanks for your help! Highly recommended service.

I’m really glad I chose Courtlinked to handle my case. They were efficient, organized, and clearly experienced in what they do. Communication was always clear and timely, and they made sure I felt supported from beginning to end. They handled everything with professionalism and confidence, which made a big difference during a stressful situation. Overall, it was a smooth and positive experience, and I would definitely use their services again if needed.

I used courtlinked.com to file for a small claims I had in another state . They filed for me and served my defendant. My claim was settled out of court and I didn’t have to travel . Thank you Courtlinked !

Courtlinked provided excellent service and made a complicated legal process simple and stress-free. They were responsive, transparent, and helped me achieve a successful outcome—highly recommend!

The process was simple, fast, and easy to understand, even for someone who isn’t familiar with legal paperwork. Everything was clearly explained step by step, which made the whole situation way less stressful. Customer support was helpful when I had questions, and I felt like I was guided in the right direction the entire time.

Best small claims company, 100% recommended, they are fast, respectful, and amazing, I recommend using the 289$ plan, Overall 10/10.

They seemingly took the info that I provided and sent it to the court, then washed their hands of the matter. The next thing I heard was a dismissal letter from the court for failure to issue a summons and move the case forward. I spent extra for their demand letter etc. and I think all I got for my money was an envelope and a stamp!

Correct, the courthouse didn't set a date and time because the summons was never drafted and submitted for issuance. The county clearly states that they charge an extra $7 to draft the summons, which was never paid, and you failed to draft it and submit it for issuance. Thanks for your help today, but this has been hanging for 7 months and I would expect that your "Complete Case Management" would have identified and resolved the problem before I had to step in and manage the case for you! Isn't that what I paid for?

Very unprofessional, took along time to get a direct answer never completed my request letter for payment. Cancelled my service without completing it still refuses to refund the 79.95 payment. So nothings been done my request & money still has not been refunded been well over a month. You’d be better off donating your cash to a nonprofit at least someone would benefit rom it then

I paid, and a demand letter was sent to me to me for approval on 5/8/24. I approved right away and was told "Please check back within 5-6 business days for tracking number."
I asked for an updated as no email or update on their website had been provided. I was then told
"Demand letter and USPS tracking can take 7-10 business days for processing."

It seems this company is either a scam or just gives you arbitrary timelines. I wanted to use a service to save time, so far this is costing more time. I could have done all of this on my own faster

update to Courtlinked.com reply

You are making false claims. Only after I wrote a review here did I receive a tracking number. You may not have control over the delivery, but you do have control over if its actually sent. A tracking number is supplied when a letter is sent, or in a businesses case, its supplied before its sent when printed on premise.

per your email, a tracking number was not supplied until today. I have emails that will prove the tracking number was not supplied until today and was promised 7 or 8 days ago.

Rather than taking responsibility, this company is now choosing to deny their mistakes.

If they are not a scam, they are extremely slow, over promise and under deliver

I had initially used this service to file for small claims court. They advertised as professionals and said they would do review and even attempt to find addresses of persons. I paid $169 and when they sent my paperwork it had a type. I may have made this initially I am not sure. Either way I replied that if they had professionals reviewing this should have been easily noticed. I guess they get a large amount of complaints and did not hesitate to immediately become hostile in their replies. They talked down to me and still have not made it clear whether they will honor the refund guarantee advertised also. I did not use their paperwork and don't want it. They appear to literally just copy and paste with no actual review and there's no evidence they even attempted any address location when that was also a reasoning for choosing their services. I am more upset by how quickly they turned hostile and how common this is for them at any critique, this is unprofessional to say the least. They talked to me as if I am uneducated and were extremely disrespectful and reactive. I genuinely believe they need more professionalism and to consider how they would feel as a customer being talked to in such a way, or even just a human being. I am educated but I am a mother with a disabled child and disabled veteran husband. I am busy, I needed help and I got hostility the very moment I mentioned being unsatisfied. I am disheartened they'd talk to anyone this way not just as a professional business but as human beings to another. I have also noticed they always reply to bad reviews as hostile and demeaning as well and often threaten legal action. That's not professional or warranted and since you've sent others checks for refunds that have come back for insufficient funds I'd be curious to know what person is actually behind this seemingly suspicious "company." I think I'm going to be doing some digging and social media reaching out. I won't tolerate how I and others have been treated. Accountability needs taken.

Their reply is as expected. They always reply hostile to any negativity and just deny. They literally never take any accountability. Ridiculous.

Five out of Five Stars for CourtLinked.com. For a very low fee they wrote a demand letter to the defendants and it was delivered by the sheriff. It doesn't get any better. A real attorney wants $5000 for a demand letter - I wrote my own for about $70 and it was delivered by the sheriff. They also filed my small claims case in Special Civil and it was accepted. I did get my money back so the case didn't go all the way and they retrieved the case for me. Very courteous and informative to deal with. They only use email these days. Nice to deal with. It is a self help kind of set up. This company was a life saver for me.

You'll only end up wanting to take THEM to small claims.
On 3/24/23 I payed this business $164.90 to write and send a demand letter, as well as file a small claims case for me.
Their website makes several promises, including that the demand letter is sent before filing a claim, in an effort to settle the dispute without going to court, as well as showing good faith if it does end up going to court.
They also promise to do all the legal work, inuding finding the right court house, filing the claim, servicing the defendant AND providing proof of service to the court. Their site claims that they do all the legal work and you "simply have to show up for trial."
Their site promises 100% satisfaction guaranteed, or your money back.
First of all, they never created a demand letter, despite several emails from me asking when that would be done. And second, they failed to provide the court proof of service, so my case was dismissed. I received a response from the defendant, meaning they got served, I told courtlink this and asked what the next step was, and they just said it was in the courts hands now.
When my case got dismissed due to them failing to provide proof of service, I asked for a refund as well as a reimbursement for the $53 I payed to the court to file the claim. I'm going to have to pay another $53 to re file it correctly.
They said they don't refund for cases already filed and said it wasn't their fault if the defendant wasn't served. ( As you can see from many other reviews, it's never their fault. It's always yours. They're full of excuses.)
They did not offer a refund until after I sent them pictures from their website proving that they did not deliver on what they promised, and said I would be writing a BBB complaint and a 1 star review.
This is unprofessional service at best. You should not have to resort to these methods before a business provides you with the quality care and work they promise to provide. That should be there from day one.

CourtLinked was to mail a demand letter to an individual that was doing work on my house.. but then after sometime stopped coming because I contracted Covid...I never received a copy of the demand letter as stated on their website.. all they sent me was a document for me to fill out.. that's called a SCAM...I want my money back...not sure when I requested the demand letter

Do not use Courtlinked. They are a scam organization that promises everything you want to hear to get your money and then when it comes time to deliver, they do the bare minimum. When you raise questions, they tell you that they have done everything they are supposed to do and then threaten to take legal action against you if you report their failure to deliver to expectations.

Bad!!! It has been such an interesting journey with CourtLink. Yes they can do very rudimentary and perfunctory service. Anything just a notch over basic of the basic and they are at a loss. Their website leads one to believe they provide much more service than these amateurs are capable of performing. Even on basic stuff I have had to take the lead and help them through the process. My vision of this is a bunch of, as they say "associates", that will one day graduate, and maybe, get hired by a legal firm, only to discover you simply cannot be this sloppy while providing professional services.
They used to have an 800# listed on their website but call it and get a voice recording they don't do that level of support. Everything is handled via email, and good luck with that. If you ask more than one question, they pick the easiest one, maybe two, and ignore the rest. Also, don't make the mistake of using the support link on their website. You will never get a response from that and when questioned in one of the many, many emails back and forth, they will even deny there is a support link on their website, yet there is still exists.
To sum up, I would not ever use CourtLink ever again for any purpose.
UPDATE:
In response to the response from CourtLink.
Re: “A demand letter…” All true. This is the basic stuff I said they handled.
Re: “All his questions…” They were repetitious because they were not answered. I agree I probably came across short because I do not expect to have to drag information out of people getting paid to provide that information. So they try my patience and get offended when they are called out for their inadequacies.
Re: “The real reason…” Not even close. The lack of professionalism and service is the real reason for this review. This started from the very beginning. I signed up and paid and heard nothing. Did I get signed up? Did they get the money? I know my credit card was hit. I sent two messages via their support link on their website. More of nothing. I then get hold of another email support address and finally get a response. When I asked why they never sent me anything nor responded to the requests through their website they claimed they have no such support link on their website. After I sent them a picture of it they responded “We will investigate this further…”. That link is still on their website.
Re: the rest of their response. Just smoke. It appears the problem here is they actually believe they are doing a good service. I deal with professionals all the time and I am sorry to say I must disagree with their assessment; they were a total pain to work with from the very start.

Called customer service and not in service because of Covid. No instructions on how to edit something once done. How do you edit ?
Is this summary just a summary that you will use to write the letter

Why do I have two transactions for the same pending ? I will pay for one letter if someone calls me so I can edit it. Is the summary turned into a legal professional letter that I can review before it’s mailed ? Please advise

I used this service in order to file a claim in small claims court in 2019. A King County, WA court preliminary court date was finally scheduled in 2022. I paid to have the defendant served. They were not. The case was dismissed. I contacted Courtlinked.com numerous times over the year(s) and they refused to refund my money. NOT WORTH IT. They will scam you for your money.

Robbie was extremely helpful and patient with me.
It was great having a company to take care of all the details for a court case. It's very complicated without help. I will recommend this company to friends and colleagues.

I urge everyone to read this full review. They are going to attempt to respond to this to discredit any negative review, but they know they committed fraud, tried to cover it up with a refund, only to fail to provide any sort of acceptable level of customer service. CL will try to deflect where they think they can here. I have full evidence and email threads to all of this. The CA AG will be getting this complaint.

**Edit in response to CL**. For those that didn’t catch the Gaslighting - They refuse to even acknowledge or discuss that they told me that first sent my documents on August 9th. The postmark and date of their check to the court was after September 14th, 2021. This is their fraudulent claim and the actual reason they refunded me. The rest of my complaint after they refunded me was their total lack of any follow up with me, the fact they did not use sheriff services as was the option on their site to serve the defendant, and the fact that they withheld information from me for a month which allowed the case to expire after this long wait period. Instead of apologizing, they are coming with a holier than thou attitude that because they refunded me, it excuses them from living up to their commitments to me, even on what they call “free service.” That free service was given due to their fraud to begin with.

I paid to file a small claims case on July 2nd, 2021. The initial process on their site was about as much satisfaction as I would get out of this 5 month nightmare. After I filed, it took me a few weeks to find a service address to send a process server to the defendant. This was completed on August 5th and now it was a waiting game.

August 17th - I followed up asking how long this normally takes. They responded 15-30 days depending on court docket. They specifically stated they sent this in on August 9th, first fraudulent claim.

Sept 9th - I followed up again asking for an update as it had been a month from their stated date. They responded saying “nothing yet, should be this month.”

Sept 28th - I followed up again asking if we could look into what happened, they said their check had not cleared and it should be this or next week.

Oct 4th - I get a call from a local county court clerk. They state that Courtlinked filed in the wrong court. During this call, I asked how long it would take if we had to send this to a new court because the original wait had been so long, since Courtlinked indicated it was the court’s fault for the wait. The clerk stated that it only takes a couple days once they get mail and it was no way the court’s fault. The clerk sent me everything they sent the court. Courtlinked had not sent anything in until September 15th, which was the date of their check, I have this as evidence. I’m furious.

Oct 4th - I email Courtlinked extremely upset. They never admit to sending it later, however the postmark date and check are all the evidence I need to see they are lying. However they offer to refund me in full and work my case at no charge. As upset as I am, I agree to this and to take down negative reviews along with my BBB complaint. I’m hopeful based on this act of decent customer service.

Oct 20th - The correct court receives the filing and I’m hopeful this will be completed.

Oct 24th - I ask what the process is for serving the defendant. They tell me I need to wait for service reports.

Oct 31st - No updates from CL, I once again have to ask. They cannot provide an update.

Nov 6th - I again have to reach out as they have not said a word to me. They state its NOW been assigned to a service company. Weeks later. I had also paid for the Sheriff to serve the defendant. CL throws it in my face that they are doing this for free. I remind them that they are doing it for free because they fraudulently told me that this was in process, when in fact all they did is collect my money and sit on it.

Nov 11th - No updates from them still. I ask for the service company name. They provide it but state the company will not talk to me and I have to go through them. The only update is that service was attempted. I wait.

Nov 19th - No updates from them, I have to chase them down every god damn week. They state this takes time. Due to my previous interactions with them, I don’t trust them at all. They did not give this to the sheriff as I asked. Also the case will be dismissed in AZ if nothing happens in 45 days. I suspect they are waiting for this.

Dec 2nd - Today. STIL NO UPDATES. I have to ask again. They finally provide me with a copy of the report from the service company. It states that on NOVEMBER 9th was the last attempt made and the address may not be where the defendant is. THEY DID NOT TELL ME THIS. This company is a fraud. I complain to them and they throw it in my face that they are doing this “for free.” They are only doing this for free so I don’t file a fraud claim with the BBB and AG, which I now plan to do. 5 months.