I normally get my orders delivered to a pick up point which I find is good for me. It usually let's me have a look at the garments in the shop, i end up buying something else from the store .
Sede
Cambia sedeDobbies Garden Centre, Melville Nursery, EH18 1AZ Lasswade, Edinburgh, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Absolutely brilliant experience, thank you! Mum wanted new trousers but was unsure of the size after losing weight. Ordering was easy, delivery was swift and I was kept up to date with it. Absolut... Leggi di più
L'azienda ha risposto
I ordered a padded hooded jacket. It was a lovely colour and well made. The smallest size was a 10 but, unfortunately, this was too big and I had to return it. Such a shame as I would have been please... Leggi di più
Cotton Traders, Melville Nursery Lasswade, Midlothian. The staff in this store are always so pleasant, friendly and very helpful. The clothes and shoes are actually the size stated on the label, the s... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Dobbies Garden Centre, Melville Nursery, EH18 1AZ, Lasswade, Edinburgh, Regno Unito
- 0131 454 0131
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Risposta di Cotton Traders - Lasswade
Amazing customer service from Cotton Traders
Ordered shorts online for my husband and had them delivered to Dobbies store. The asssitant in the store was very helpful and went above and beyond to find a smaller size in the store. She was also able to suggest alternatives. Nothing was too much trouble

Risposta di Cotton Traders - Lasswade

Risposta di Cotton Traders - Lasswade
The best thing that has happened to me…
The best thing that has happened to me with buying on line for clothes and anything for the home is finding Cotton Traders,the quality of the goods have been perfect, I do also visit one of their shops that's in Debbie's in Edinburgh.

Risposta di Cotton Traders - Lasswade
Excellent!
Excellent delivery and products
Easy pick up at your shop
Assistant was very efficient and friendly Thanks

Risposta di Cotton Traders - Lasswade
I have never been disappointed with the…
I have never been disappointed with the quality of clothing and never had to return anything.

Risposta di Cotton Traders - Lasswade
Excellent quality of…
Excellent quality of garments,reasonably priced.
Unfortunately the trousers and top I ordered were too big.
Returns to the Cotton Traders store at Dobbies Lasswade was real easy with helpful staff who were extremely pleasant

Risposta di Cotton Traders - Lasswade

Risposta di Cotton Traders - Lasswade
Outstanding Customer Service
Over the last five years, I have bought numerous items online from 'Cotton Traders' with a collection at my local store at Dobbies Garden Centre, Melville Nursery, Lasswade.
On the odd occasion that I have had to exchange or return an item, I have found the sales assistant 'Heather' at this store to be very knowledgeable and helpful. Heather has an extremely kind, personable and polite manner which makes her an asset to this store and to the 'Cotton Traders' company.
Mrs D

Risposta di Cotton Traders - Lasswade
Had to reorder as were too big
Had to reorder as were too big. Within 3 days the new size was delivered to me and refund in my account.

Risposta di Cotton Traders - Lasswade
Cardigan ordered
Cardigan ordered - colours not as vibrant is in pictures in catalogue. Quality not as in previous items bought from company. Ordered to be collected from Shop which took ten days to arrive as there being only one day per week which deliveries were made to this outlet. Extremely disappointing all round.

Risposta di Cotton Traders - Lasswade
Very positive experience
Ordered on line and ticked click and collect. The staff in the shop were very nice and friendly and gave me my parcel immediately. I tried on my swimsuit which fitted perfectly and is of very good quality.

Risposta di Cotton Traders - Lasswade
Eve dobbies Edinburgh place to shopry time I go into your dobbies…
Every time I go into your dobbies Edinburgh you are made to feel welcome and the staff are very welcoming and knowledgeable the stock is very good and up to date I have always managed to get what I want

Risposta di Cotton Traders - Lasswade
Slow and no exact collection date given
I haven’t collected this order yet because i’ve had no confirmation that it has arrived in store and unwilling to waste my time again checking. I ordered for my Gran and she lives far from me so got it sent to a store near her area. I was going to make a point of collecting and visiting on the same day. I did go to collect at one point about a week after buying but you seem to take longer than other stores for sending so it just been despatched when I planned to collect. I just feel it’s been unreliable and wish I had gone for home delivery. I’m sure it’s in store now but again nothing definite to comfirm this.

Risposta di Cotton Traders - Lasswade
I like shopping at Cotton Traders…
I like shopping at Cotton Traders though I normally buy on-line as there is a better selection than in the store. In saying that I like when I go into the store to collect my purchases as the staff in store are lovely, helpful and friendly.
The clothing from Cotton Traders is always good quality and hard wearing.

Risposta di Cotton Traders - Lasswade
Fabulous swimming costume
Fabulous swimming costume. This is the second one I've bought (different colours)
More expensive than I usually pay but worth every penny👍

Risposta di Cotton Traders - Lasswade
Good quality clothing
Good quality clothing at a good price. Easy delivery and returns just as easy.

Risposta di Cotton Traders - Lasswade
Visit to Cotton Traders Edinburgh
I usually order my purchases through the Cotton Trader App which is straightforward and simple to use. I have bought numerous items already this year.
However I also visited the Cotton Trader shop at Dobbies in Edinburgh where I purchased a shirt.
I like the shop which always has a good variety of clothes that I can browse through.
The staff are always courteous,helpful and chatty, and it is always a pleasure to visit

Risposta di Cotton Traders - Lasswade
Ordered goods and picked them up in…
Ordered goods and picked them up in store as I usually do with zero problems Cotton Traders are always good to deal with and usually all of their clothing fits me well.

Risposta di Cotton Traders - Lasswade
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