Great products, good quality, good value, especially if prices are reduced or in a sale. Easy ordering online or instore, quick delivery and easy returns especially to a shop. However, friendliness o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great products, good quality, good value, especially if prices are reduced or in a sale. Easy ordering online or instore, quick delivery and easy returns especially to a shop. However, friendliness o... Leggi di più
L'azienda ha risposto
Emailed from start to finish, order arrived early and husband very pleased with his purchase! Definitely use online ordering with cotton traders again!
L'azienda ha risposto
Helpful and courteous staff in store. Clothing is of good quality and well made,but unfortunately far too big for me.
L'azienda ha risposto
Quick delivery, we now have a shop in our town which is good for returns, staff always helpful and friendly. Always found quality super good, still wearing Cotton Traders T-shirts I bought over 10... Leggi di più
L'azienda ha risposto
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
South Street 1B, DT1 1BL, Dorchester, England, Regno Unito
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great products, good quality, good value, especially if prices are reduced or in a sale. Easy ordering online or instore, quick delivery and easy returns especially to a shop.
However, friendliness of staff mixed, one female member on one day was very friendly and personable who made you feel important as a customer and nothing too much trouble. A male member of staff on another day not so much, rarely smiled and made you feel as if you were being a nuisance.

Risposta di Cotton Traders - Dorchester
On the good side, decent products at a decent price. However, rather annoyed that when I arranged for the stuff to be delivered to my local shop for collection, promised ‘a text & email’ when it arrived. I was never contacted and eventually went to collect the package, which had been there for some days. Complained and received a standard reply which actually explained nothing.

Risposta di Cotton Traders - Dorchester
Helpful and courteous staff in store.
Clothing is of good quality and well made,but unfortunately far too big for me.

Risposta di Cotton Traders - Dorchester
Great difficulty trying to exchange two items in shop. On top of that I've been charged for an item I didn't ask for! I anticipate further difficulty trying to resolve that!

Risposta di Cotton Traders - Dorchester
Emailed from start to finish, order arrived early and husband very pleased with his purchase! Definitely use online ordering with cotton traders again!

Risposta di Cotton Traders - Dorchester
The assistant was very helpful and made everything easy with the returns,and reordering.

Risposta di Cotton Traders - Dorchester
It’s what I wanted they were so helpful nothing was to much trouble.

Risposta di Cotton Traders - Dorchester
The staff were great and made it easy to return my items to the new Dorchester store. Thank you.

Risposta di Cotton Traders - Dorchester
My order arrived quickly at my nearest store and collection was straightforward.
One item was, as expected but unfortunately I will be returning the other one as the colour was more like lavender than blue. I realise that not all irises are as blue as each other.

Risposta di Cotton Traders - Dorchester
Ordering process was easy and delivery was quick to the store of my choice. The jeans I ordered for my husband fitted perfectly and look really great, however the jog pants I'd ordered for myself are too large (even though I took advice from the online size guide) so I'm hoping that I'll be able to do a straight swap for a smaller size in store.

Risposta di Cotton Traders - Dorchester

Risposta di Cotton Traders - Dorchester
Bought 2 pairs trousers online. 1 jeans and 1 chinos. Waist of jeans too big and elasticky/elastane. The 100% cotton chinos were fine.
Took the jeans back to Dorchester branch, who were very helpful and changed them for another pair chinos, smaller size. Very happy.

Risposta di Cotton Traders - Dorchester
I was so pleased with cord jeans I ordered another pair in a different colour. They are so comfy

Risposta di Cotton Traders - Dorchester
I have always been pleased with the goods and service from Cotton Traders. This time you lost a star as there was no email telling me that the parcel was ready for collection. However the staff member in store was super helpful and the items are very suitable.

Risposta di Cotton Traders - Dorchester
Positive enjoyable customer experience.
Usual high quality garments, amazing value and excellent company to purchase from.
Fantastic ordering process, backed up by outstanding confirmation and ordering communication and excellent customer service.
Looking forward to placing my next order !

Risposta di Cotton Traders - Dorchester
I needed to exchange an item I had to return. This shop is quite small so i was unable to change it for the correct size. The person in charge of the shop assured
me that the item could be reordered and sent to my address.She was exceptional in the way she handled this for which i was very grateful

Risposta di Cotton Traders - Dorchester
Quick delivery, we now have a shop in our town which is good for returns, staff always helpful and friendly. Always found quality super good, still wearing Cotton Traders T-shirts I bought over 10 yrs ago!

Risposta di Cotton Traders - Dorchester
Ordered my normal size but far too big so returned to shop for a refund.
Tried to order a smaller size in the shop ?
Went through the process but payment had to be by a physical card. Not by my phone, offered cash but no had to be with card. Disappointed ☹️

Risposta di Cotton Traders - Dorchester
Very helpful and the staff could not of been more helpful and understanding , I shall go there for all my needs .

Risposta di Cotton Traders - Dorchester
Staff friendly and helpful. Shop bright and airy. Clothes inexpensive and of good qualiy.

Risposta di Cotton Traders - Dorchester
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