I bought 2 garments recently both quite similar tops and had the delivered to local shop for collection. I find that works really well and is ideal if there are any returns. The 2 tops were both L siz... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeWoodbridge Garden Centre, Grundisburgh Road, IP13 6HX Woodbridge, Nr Ipswich, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I purchased two great items. Used both for my holiday. The jacket was warm on the plane. I did a click and collect order at my nearest Stockist. Only took a couple of days, I received an email when t... Leggi di più
L'azienda ha risposto
I purchased via click and collect to pick up at the Woodbridge shop in Suffolk. The order came well within the expected time period, the email communication was good and the items as described. What... Leggi di più
L'azienda ha risposto
I was disapointed with the product. The fit was not good, OK around the waist but baggy around the hips and upper legs. The lining was not as warm as the description led me to believe. Del... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Woodbridge Garden Centre, Grundisburgh Road, IP13 6HX, Woodbridge, Nr Ipswich, Regno Unito
- 01394 388266
4,9
Eccellente
202 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Worth a look, you might be surprised.
I purchased two great items. Used both for my holiday. The jacket was warm on the plane.
I did a click and collect order at my nearest Stockist. Only took a couple of days, I received an email when they were ready to collect.
3 marzo 2026
Risposta di Cotton Traders - Dobbies Woodbridge
We're happy to hear that you were pleased with your purchases! It's great to know the jacket kept you warm during your holiday travels. We appreciate you taking the time to share your positive click and collect experience.
The adavantage of using the collection service via a local Cotton Traders shop
I bought 2 garments recently both quite similar tops and had the delivered to local shop for collection. I find that works really well and is ideal if there are any returns. The 2 tops were both L size but white fitted well the other was too large so back to the shop for a return. cost free. Almost immediately I have an acknowledgment and confirmation that a refund will follow shortly. Great and so straightforward
10 aprile 2026
Risposta di Cotton Traders - Dobbies Woodbridge
Many thanks for your lovely review.
We are pleased to hear of how simple the click and collect service is as well as being able to return via the store :)
Good value and quality products
Good value and quality products. Good service at Woodbridge shop
17 marzo 2026
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate your positive feedback. We are so glad you found good value products and had a great experience in store.
Very Helpful
Very helpful in store when I collected my parcel, and I was able to return the items that did not fit to the store.
13 marzo 2026
Risposta di Cotton Traders - Dobbies Woodbridge
Thank you for leaving a review. We are delighted to hear that our store staff were helpful and that you are satisfied with our returns process.
SATISFIED CUSTOMER
The Customer care of this company makes you feel that they are interested in their purchasers and keen to make sure they are happy with the fit and quality, and I am pleased to say that I personally always have been
6 marzo 2026
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate your positive feedback. We're happy to learn that our customer care makes you feel valued and that you're pleased with the fit and quality of our products.
Ordering online and buying in a store…
Ordering online and buying in a store was very good service. I love your clothing as it always fits me perfectly and is great quality.
3 marzo 2026
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate you taking the time to leave a review. We're so happy to learn that you had a great experience ordering online and buying in store, and that our clothing fits you perfectly!
Always quick delivery
Always quick delivery, any problems regarding sizes etc staff very helpful. When returning goods again staff very helpful & refunds are usually in a couple of days.
17 febbraio 2026
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate you taking the time to leave us a review. We're happy to hear that you always receive quick delivery, and our staff are very helpful with any problems and returns. It's great to know refunds are prompt. 😀
Dobbies garden centre… cotton traders
Lovely service at Dobbies garden centre cotton traders concessions, two lovely warm jumpers bought in their sale, great price and very pleased with the two staff serving that day, thankyou x
15 luglio 2025
Risposta di Cotton Traders - Dobbies Woodbridge
We're happy to hear you received lovely service and are pleased with your warm jumpers bought in the sale. We appreciate your positive feedback regarding our staff.
Recent purchases.
Service received was excellent, Cotton Traders is always adding new items to their range. My only complaint is the trouser fabric fades when exposed to the sun, this unfortunately applies to all styles, be warned!
31 gennaio 2026
Non scritta su invito
Risposta di Cotton Traders - Dobbies Woodbridge
We're glad you enjoyed your experience with us and appreciate your positive feedback on our service and range of items. We appreciate your comments regarding the fading of our trouser fabric and will consider this.
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate your positive feedback and are so happy to learn that your item was delivered on time and met your expectations.
All was fine goods were picked up from…
All was fine goods were picked up from shop no problem. Thank you staff very helpful as always.
2 dicembre 2025
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate you taking the time to share your feedback. We're happy to hear that you had no problems picking up your order and that our staff were helpful.
Customer service at your Woodbridge…
Customer service at your Woodbridge outlet was exceptional to say the least, both on collection and after sales help in selection.
26 novembre 2025
Risposta di Cotton Traders - Dobbies Woodbridge
Hi Michael
We're so happy to hear that you had an great customer service experience at our Woodbridge store. We really appreciate your positive comments regarding our team. Thanks for your order and feedback.
Love this store
Love this store. Always deliver promptly when I am unable to visit the store in person.
27 giugno 2025
Risposta di Cotton Traders - Dobbies Woodbridge
We're happy to hear that you love our store! We appreciate you taking the time to leave us a review and are glad our delivery service is helpful for you.
Good quality good fit and quality try…
Good quality good fit and quality try for your self.
26 ottobre 2025
Non scritta su invito
Risposta di Cotton Traders - Dobbies Woodbridge
We're happy to hear that you found our product to be a good fit and of good quality. Thank you for trying our product and for your feedback.
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate your positive feedback and are happy you were pleased with the great value and fast, efficient delivery.
Fast delivery and helpful staff when…
Fast delivery and helpful staff when returning items to shop.
16 ottobre 2025
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate your positive feedback and are happy to learn you found our delivery fast and our staff helpful when returning items.
This review covers many years of…
This review covers many years of trading with Cotton Traders and what stand out most is how efficient ordering and recieving excellent. I use the Woodbridge Suffolk Branch and find the most helpful Piers and the ladies nothing is no trouble to solve, thanks all cyril
25 ottobre 2025
Non scritta su invito
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate your long-term custom. We're happy to hear that you find ordering efficient and receiving excellent service. It's great to know the team at the Woodbridge branch is so helpful. Thanks for your feedback.
Risposta di Cotton Traders - Dobbies Woodbridge
We're happy you had a friendly experience. Thank you for your positive feedback; it means a lot to us.👍
Click & collect - great service
I love the click & collect service. My house is not that easy to find so I find that click & collect from the nearest store is less hassle. I also like the fact you can try on your purchases which as I was buying foot ware this time was quite important to me. If you need to, which I never have, returns are free so whats not to like.
26 agosto 2025
Risposta di Cotton Traders - Dobbies Woodbridge
Thank you for taking the time to leave a review. We're happy to hear that you find the click & collect service convenient. It's great to know that being able to try on footwear and having free returns added to your positive experience.
I collect from a store locally
I collect from a store locally. The staff there do all they can to be friendly and helpful, making it a pleasant and successful experience
16 settembre 2025
Risposta di Cotton Traders - Dobbies Woodbridge
We appreciate you taking the time to share your positive experience. We're happy to hear that our local store staff provide friendly and helpful service, making your collections pleasant and successful.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.