Great service, especially at the cotton traders shop. Only to be frustrated by the delivery firm. Most parcels go our neighbour, the last delivery, was not delivered but dumped, just over our neighbo... Leggi di più
L'azienda ha risposto
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Scopri cosa dicono le persone
We ordered to collect from a local outlet and were pleased with the experience. The staff in store were very efficient and polite
L'azienda ha risposto
Good quality goods, helpful staff, my only qualm is if ordered in store no postage required but if ordered via internet for collection at store u have to pay postage🫣.otherwise all good
Ordering was easy, delivery on time. I had previously bought a swimsuit suit so knew the tankini top would also fit.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Benthams Way, Birkdale, PR8 4HX, Southport, Regno Unito
- 01704 565504
4,8
Eccellente
119 recensioni
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Le persone hanno visualizzato anche
Excellent service
We ordered to collect from a local outlet and were pleased with the experience. The staff in store were very efficient and polite
26 marzo 2026
Risposta di Cotton Traders - Dobbies Southport
We appreciate you taking the time to leave a review. We're happy to learn that you were pleased with your local outlet collection experience and the staff.
Helpful, friendly staff at Cotton Traders , Southport
Always a pleasure to visit Cotton Traders @ Dobbies, Southport
5 febbraio 2026
Risposta di Cotton Traders - Dobbies Southport
We're happy that you enjoy visiting our Cotton Traders location at Dobbies in Southport and thank you for your positive feedback 😀
Good fit
Ordering was easy, delivery on time. I had previously bought a swimsuit suit so knew the tankini top would also fit.
19 marzo 2026
Risposta di Cotton Traders - Dobbies Southport
We're happy to hear that ordering was easy and your delivery arrived on time! Thank you for your continued support and for letting us know you were pleased with the fit.
Very helpful
Very helpful, cheerful staff. Suggested I try on the clothes I had ordered so it would save me a trip back if any returns needed to be made. I have been through this process twice recently and had a very good experience.
5 marzo 2026
Risposta di Cotton Traders - Dobbies Southport
We appreciate you sharing your experience. We're happy to learn that our staff were helpful and cheerful and that you had a very good experience trying on clothes to avoid returns. Thank you!
Friendly helpful staff in store and an…
Friendly helpful staff in store and an efficient on line service
26 febbraio 2026
Risposta di Cotton Traders - Dobbies Southport
We appreciate your kind words about our helpful staff and efficient online service. Thank you for sharing your positive experience with us.
My regular shop
Easy ordering with free click and collect from store. This means that parcels arrive where and when they should. Easy returns if you try clothes on in the store.
4 dicembre 2025
Risposta di Cotton Traders - Dobbies Southport
We appreciate your positive feedback. We're happy to learn that you found ordering easy with click and collect. It's great you find returns easy when trying clothes on in store.
Great service
Great service, especially at the cotton traders shop.
Only to be frustrated by the delivery firm. Most parcels go our neighbour, the last delivery, was not delivered but dumped, just over our neighbours low wall, just ready to be taken by a passer without the need to enter the property.
11 dicembre 2025
Risposta di Cotton Traders - Dobbies Southport
We appreciate your positive comments regarding the service at the shop. We are sorry to learn about the delivery issues you encountered. We'll address this with the delivery firm to prevent similar situations in the future. Thank you for your feedback.
Excellent products and quality.
Everything I buy from Cotton Traders is of excellent quality. The styles are very good and some are different from everyday things on the High Street.
I would recommend this company to anyone.
30 ottobre 2025
Risposta di Cotton Traders - Dobbies Southport
We appreciate you taking the time to leave a review. We're happy to learn that you find our products to be of excellent quality and that you appreciate the unique styles we offer. It's great to know you would recommend us.
Shopping made easy
It was easy to order, pay and choose delivery options. Instructions were easy to follow and very precise. Kept me up to date on progress of order. Collection of item from local store was easy
20 novembre 2025
Risposta di Cotton Traders - Dobbies Southport
We're happy to hear that ordering, payment, delivery options, and instructions were easy to manage. We appreciate that you found the order updates helpful and the store pickup process simple.
Full length waterproof drovers coat
I ordered this coat online and picked up in store. I made a mistake on the first order but accidently ordering a size 5XL. But the cost was nice and the staff in-store were really great (after they'd stopped laughing) and ordered the medium I actually needed. Picked that up today, tried it on and there's ample room from a thick jumper or Gilet as I had hoped. The same ladies were serving and wee as helpful as before. Coat looks good, can't comment yet on it's performance as a waterproof long coat but I'm sure I can soon with the weather as it is at the moment.
9 novembre 2025
Risposta di Cotton Traders - Dobbies Southport
Thank you for taking the time to leave a review. We're happy to hear that the in-store staff were helpful and that the coat fits well with room for layering. We hope it performs well in wet weather.
An excellent service in all areas!
An excellent service in all areas!
Ordering on line or purchasing in Store it's always a pleasure to deal with Cotton Traders.
I have always recommended this Company to my friends and family, so keep up the good service! Many thanks.
24 settembre 2025
Risposta di Cotton Traders - Dobbies Southport
Thank you for your review. We appreciate your positive feedback on our excellent service across all areas, both online and in-store. We're happy to hear you recommend us to your friends and family. Thank you!
Bought a lovely check blazer
Bought a lovely check blazer. Very quick service..click and collect.
2 ottobre 2025
Risposta di Cotton Traders - Dobbies Southport
We're happy to hear that you are pleased with your check blazer and our quick click and collect service. Thank you for your positive feedback!
The staff in CT were very kind and…
The staff in CT were very kind and helpful. Nothing was too much trouble.
2 ottobre 2025
Risposta di Cotton Traders - Dobbies Southport
We appreciate your positive feedback. We're so happy to learn that you found our staff kind and helpful and that nothing was too much trouble.
Helpful staff for Cotton Traders counter in Dobbies
I am between a 14 and 16 the last time a ordered a top in a 14 and it was too small, so I ordered the lovely striped jumper in a 16 - it was too big! I found that our local Dobbies Garden Centre stocked Cotton Traders and they took back the size 16 and sold me the 14. Job done !
7 ottobre 2025
Risposta di Cotton Traders - Dobbies Southport
We appreciate you sharing your sizing experience. We're sorry to hear the jumper wasn't the right fit and are glad you were able to find the correct size at Dobbies Garden Centre. Thank you for your feedback.👍
Risposta di Cotton Traders - Dobbies Southport
We appreciate your positive feedback. We are happy to learn that you experienced excellent service with ordering, pickup, and returns in our store.
Prompt delivery to local store
Prompt delivery to local store
Easy exchange and quick refund on returned goods
25 settembre 2025
Risposta di Cotton Traders - Dobbies Southport
We appreciate your positive feedback and are so happy to learn that delivery was prompt, the exchange was easy, and the refund was quick.
Risposta di Cotton Traders - Dobbies Southport
We appreciate you sharing your experience. We are happy store delivery and collection were easy.
Quick easy ordering and store pick up
Quick easy ordering and store pick up. Good quality jumper. Helpful staff on pick up.
21 agosto 2025
Risposta di Cotton Traders - Dobbies Southport
We appreciate your positive feedback. We're so happy to learn about your quick, easy ordering and store pick up, the good quality of the jumper, and our helpful staff.
Excellent service .
I always enjoy shopping at cotton traders southport. The assistant Gill is lovely and friendly. She is very helpful and nothing is too much trouble. Excellent service .
29 agosto 2025
Non scritta su invito
Risposta di Cotton Traders - Dobbies Southport
We're happy to hear you enjoy shopping with us and that our assistant is lovely, friendly, and helpful. We appreciate your feedback and are glad you received excellent service.
Southport store:
Southport store:
Gill who was working in the store helped me find some clothing for my grandad and she was extremely helpful, good fun and knowledgeable about the products. Gill made my shopping experience really easy and I will definitely be going back.
7 agosto 2025
Non scritta su invito
Risposta di Cotton Traders - Dobbies Southport
We're happy to hear that you had such a positive shopping experience in our Southport store. We appreciate your kind words about the team member who assisted you with your grandad's clothing. We're glad they made your visit easy and enjoyable!
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