Cosyfeet Recensioni 

195
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Cosyfeet offer a very unusual valuable range of shoes. When I order one of them, I receive them within a few days, with the peace of mind that I can get a refund if they don't fit me comfortably

Valutata 5 stelle su 5

Again I have received two pairs of very comfortable sandals. Really pleased with them both. Excellent delivery service.

Valutata 5 stelle su 5

I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... Leggi di più

Valutata 1 stelle su 5

Your advert has a doorbell in it Your advert just played on ITV with a doorbell sound in it. My dog went crazy, I jumped off my sofa nearly injuring myself and our new born baby woke up and start... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di scarpe

Scritti dall'azienda

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

195 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(195)

41 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very impressed with Customer Service

I am very impressed with Cost Feet’s Customer Service. I wrote a poor review of a pair of sandals with a very hard footbed that hurt my feet and I got a reply saying -“Send them back for a full refund”. I said I couldn’t because I’d worn them, and was told Cosy Feet always accept unsatisfactory footwear back even if it has been used. So I did and I have just had a full refund! Thank you so much. If I could find my original review I would amend it but I can’t. Sorry.

29 aprile 2025
Non scritta su invito
Valutata 3 stelle su 5

Extortionate delivery costs

Extortionate delivery costs for no apparent reason. The collection option is even more which is ridiculous. No way it would cost them that much to post a pair of slippers.

27 marzo 2025
Non scritta su invito
Logo di Cosyfeet

Risposta di Cosyfeet

Hi,

Our postage charge is a combination of the cost of the materials used in the packing process as well as the cost of staff to do so and what we are charged by Royal Mail. We do not make a profit from our postage charges.

Thanks,
The Cosyfeet Team

Valutata 5 stelle su 5

Great customer service

Louise was so helpful and kind in helping me with an issue with sandals purchased last year and resolved it easily and also placed an order for another pair for me as a back up pair for my Mother at a reduced cost. Thank you

3 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I've ordered many pairs of shoes over…

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. Some nice men's styles too and the bonus of velcro straps rather than laces are perfect for me.

21 febbraio 2025
Valutata 1 stelle su 5

I have a wide foot

I have a wide foot, and it is difficult to find shoes. I bought items 3 times. It is terrible, the cost price does not correspond to the quality. Last purchase slippers, 71 pounds. Real price 20 pounds. Pieces of cheap synthetics. Sole thin-uncomfortable.And the rest of the purchases are of low quality. Shoes. Expensive. Complete discrepancy between prices and quality.

24 gennaio 2025
Non scritta su invito
Logo di Cosyfeet

Risposta di Cosyfeet

Hi,

Please can you contact us: https://www.cosyfeet.com/contact-us and provide more information about your order, so we can investigate this for you?

Thanks,
Cosyfeet

Valutata 5 stelle su 5

Lovely shoes.

Ordered on line. Quick delivery. Ordered 2 pairs of shoes for my mum. She loved both pairs and the fit was comfortable. I took out insole which gave her even more room in the shoes. Have bought 3 different pairs in the last month. Expensive but worth it.

24 gennaio 2025
Valutata 3 stelle su 5

Good and bad

The ordering was effortless and the delivery was great
but when you return an item the refund takes a long time

24 gennaio 2025
Logo di Cosyfeet

Risposta di Cosyfeet

Good Afternoon

Thank you for your feedback.

We can confirm that we received the order back on the 31.01.2025 and the refund was processed the same day. However the refund does take 4 working days to show in your account.

Please accept our apologies for any inconvenience this may have caused.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Valutata 3 stelle su 5

Ripped off by Jim

I bought a pair of Jim shoes in a winter sale. On delivery an offer of 10% off if l purchased another pair. I took up the offer and bought another pair of Jim.
Then came the big disappointment because the Jim shoes were again reduced in a sale to less than l paid with The 10% off. This leaves a customer feeling “ripped off” and unlikely to make further purchases.

8 gennaio 2025
Logo di Cosyfeet

Risposta di Cosyfeet

Good Afternoon

Thank you for your feedback.

We understand it can be frustrating when an item goes into the sale shortly after purchase, however, as with all retail pricing and promotions do change periodically, and we are unable to predict or guarantee future price adjustments. While we do our best to offer competitive pricing at all times, sale prices are a normal part of retail.

Please accept our apologies for any disappointment and inconvenience this may have caused.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Valutata 3 stelle su 5
Logo di Cosyfeet

Risposta di Cosyfeet

Good Afternoon

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We can see by our records that we have received these back and a refund has been processed.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Valutata 5 stelle su 5

Great service.

Always great quick service from Cosyfeet. Easy to use website and kept up to date with delivery details. Love my new slippers. Perfect fit soft material plenty of room for swollen feet and ankles. To improve I'd like a bit more padding underfoot for painful heels but overall a nice slipper.

8 gennaio 2025
Valutata 3 stelle su 5

I am so gutted

I am so gutted. I have lymphodema and am diabetic. I found the cosy feet site whilst online.
I ordered Alison shoes and got the extra straps, I also ordered a size bigger and the shoes didn't fit at all. The were too narrow and too short I counldn't even get my foot in the shoe. I am a size 5.5 but ordered a 6.5 as I've always had trouble with getting shoes. The shoes sounded brilliant so didn't mind paying the extra money for them than what I normally pay. But like I say no were near fitting me. I am sooooo disappointed.

29 gennaio 2025
Non scritta su invito
Logo di Cosyfeet

Risposta di Cosyfeet

Good Afternoon

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We do offer a free return service, therefore you are more than welcome to return them to us for an exchange or a refund. We do not have a time limit on our returns.

If we can be of any further assistance please do not hesitate to contact us.

Kind regards
Cosyfeet

Valutata 1 stelle su 5

I brought cosy feet slippers and have…

I brought cosy feet slippers and have found them extreamly uncomfortable definitely not worth the money .very hard inside sole for your feet. They have fur on the inside but they still hurt.Absolutely no softness in them at all, I was also given a pair by my daughter for Christmas and they are the same

1 gennaio 2025
Non scritta su invito
Logo di Cosyfeet

Risposta di Cosyfeet

Good Morning

Thank you for your feedback.

We are sorry to learn that the order has proven to be unsuitable. We do offer a no quibble guarantee and a free return service, therefore you are more than welcome to return them to us for an exchange or a refund. We do not have a time limit on our returns.

If we can be of any further assistance please do not hesitate to contact us.

Thanks,
Cosyfeet

Valutata 5 stelle su 5

Mooch slippers

Very comfortable and supportive to the feet. Essential as had experienced plantar fasciitis in the past prior to discovering these slippers. Great that the slippers are also washable in the washing machine on 30 degrees which I have done a few times. Now have bought second pair and I would not hesitate to recommend these slippers.

23 dicembre 2024

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