Costway UK Recensioni 

1423
TrustScore 3.5 su 5

3,5

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Valutata 3 stelle su 5

At just under £190 for a tall storage cupboard, price is very reasonable. But quality not great, bottom left corner not properly glued- manufacturing fault, also top doors don’t fit evenly. Com... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolute scammers, do not order anything from this company! They will happily advertise products as being in stock, take your money, not send the product you have paid for and keep you in an endless l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered this rattan bistro set from Costway , delivery by DX was swift, the driver was friendly and helpful. There were five items requiring assembly, 3 chairs ,2 footstools and a table, the assemb... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible customer service, I placed an order for a basketball hoop £129.73 I also paid £3.78 for the seel protection, it turned up nearly 3 weeks later and the box was all broken and the backboard was... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio
  2. Negozio di elettrodomestici
  3. Negozio di giocattoli per l'infanzia
  4. Piattaforma di commercio online

Scritti dall'azienda

Low prices at Costway on home & garden, outdoor furniture, sporting goods, pet suppliers, toys & games and much more. Costway: cost less all the way


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(1423)

117 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Initially my item was delivered to the…

Initially my item was delivered to the wrong address and I was left and item for the other address.upon getting in contact with a Costway customer service member, so was told that their delivery people would collect the item that was delivered to me and deliver my item, I made the phone call at lunch time and within two hours the problem was sorted,great service. I've not assembled the furniture yet,but all looks good and should look fine when assembled, thank you

17 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Good quality, best price

I was surprised with a super fast delivery, the bed was delivered in less than 48 hours .

5 settembre 2025
Non scritta su invito
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Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

High quality product with easy assembly instructions

I was genuinely surprised by the quality of the small home office desk. The materials feel incredibly high-end, far beyond what I expected for the price. Assembly was a breeze; the instructions were clear and easy to follow, and I had the desk set up in no time. This is a fantastic value for money—a perfect, sturdy, and stylish desk that has completely exceeded my expectations. Free delivery in time with no delay.

12 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Excellent all round

Quality goods.Well packaged.Delivered safely. Excellent communication.

8 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Excellent and quick service

Excellent and quick service.
My item came with one part damaged but they quickly dealt with the issue and that was brilliant service.

12 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Stainless steel fire pit

I recently bought the stainless steel fire pit sold by Costway on Wowcher. My friend also bought one. I tested my one out yesterday 6/9/2025. It is a really nice fire and a statement piece. I love it and hope it lasts. Very happy with my purchase.

6 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Excellent company & good customer service …

This is the first time I have bought anything from Costway and I have to say that I was pleasantly surprised how easy it was to find the items I wanted and at sale prices too. Communications was good and when I needed to contact customer services about delivery, it was dealt with promptly and to my satisfaction.
The items I ordered came with very clear instructions and there were videos on the website too showing how to assemble the items.
Overall I am very happy with my purchase, the quality is excellent, good price and customer service which is refreshing.

28 agosto 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Great company

Ordered a gazebo from here. Delivery was within 4 days. Excellent gazebo well packaged. I have asked for extra wind/privacy screens for my new gazebo. The lady I spoke to Maja has been so very helpful in us gaining the extra sides. Definitely will use the company again

4 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

No complaints whatsoever

No complaints whatsoever, absolutely loved the 12V car I got for my son. Customer service was prompt and helpful. Thanks so much

5 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Brilliant company

Brilliant company, delivered my parcel literally two days after I purchased it. Couldn't belive how quick it was, packaged really well and the item I bought, which was a children's toy storage and book shelf is amazing. I'm over the moon with it! Highly recommend this company and will definitely be using it again. They have some beautiful things at really affordable prices

3 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Value for money.

Found what we wanted at a good price. Delivered safely. Not opened yet as is a gift but hopeful that the item is in perfect condition.

18 agosto 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 1 stelle su 5

We ordered a white kitchen cabinet with…

We ordered a white kitchen cabinet with a wine rack but some of the cabinets are missing. Like the doors, draws shelf’s, the actual win rack and screws etc. it’s very disappointing. I emailed customer service but the email doesn’t exist, it’s not a correct email. I have called numerous times but the answer machine tells me to go to my account. Unfortunately the two parcels that were meant to be delivered says they cannot find our order but I have photos of my account and our order. I’ll try every day until someone answers as this item cost £260.00 and although what we have received seems like a nice cabinet we just don’t have all the bits to build it as shown on the webpage. Sadly disappointing. Please could you send the rest of our order.

3 settembre 2025
Non scritta su invito
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Risposta di Costway UK

Dear customer,
We have received your email; please understand that we respond to enquiries in the order they are received. Additionally, due to a high volume of calls, you may sometimes encounter busy lines.
The product is flat-packed and, depending on the number and size of accessories, is shipped in two separate parcels. Your second parcel is still in transit. Please understand that as the courier is a third-party service, we cannot guarantee that packages won’t occasionally be delayed during transit. so please be patient.
Meanwhile, our colleague has replied to you via email—please check your inbox for more details.
Warm regards
Costway inc.

Valutata 4 stelle su 5

Fast delivery

Fast delivery. Thanks

1 settembre 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 1 stelle su 5

I bought two jade coloured garden…

I bought two jade coloured garden chairs for my balcony. I thought they were ok. I decided to put them in the garage over this Autumn. I lifted them up to bring them through the house, and awful red rust started pouring down the legs, leaking water and rust all over the wood, on the floor of the balcony. I had to cover them in plastic so they wouldn’t ruin my carpets. I have managed to put them in the garage over this- rust all over garage floor now.
These will go to rag and bone man who drives round here every week. I have wasted £59.95 on these.
V Rosete.

4 maggio 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Dear customer,
we are unable to find your order according to the information you provided. Please provide more detailed order information and forward your concern as well as the order number to service@costway.co.uk
Thank you
Kind regards
Costway inc.

Valutata 5 stelle su 5

Excellent experience

Bought a bathroom cabinet which was dispatched and delivered quickly. It was packaged very well.
The product was of excellent quality and the assembly instructions were clear. They made sure that there were a greater number of assembly components supplied than were needed
A very good experience for my first purchase from Costway UK

27 agosto 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Great height adjustable desk

Ordered a height adjustable desk, which was very competitively priced. Delivery was prompt and the item was well packaged. Pretty straightforward to put together and I was impressed with the build quality

27 agosto 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 5 stelle su 5

Great value for money

Great value for money. Delivered promptly and with care.

15 agosto 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Valutata 1 stelle su 5

Costway are con artists

Costway are con artists. They sell a fire pit. On their website they show a picture of a fire pit on a wooden deck. When I checked on that I got this message from one of their staff. "Heat insulation pads also need to be placed on the wooden deck, which are not shown in the picture."

They replied to say they could not find an order in the system. So what? I want to know why it needs a heat pad when they have a photo of the firepit without a pad on a wooden deck. Why can't they answer a simple question like that.

22 agosto 2025
Non scritta su invito
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Risposta di Costway UK

Dear customer,
We regret any inconvenience caused to you.
We are unable to find relevant orders in the system. Would you be willing to provide more detailed order information? We will try to solve the problem for you as soon as possible.
Thank you Kind regards
Costway inc.

Valutata 1 stelle su 5

This company is a joke

This company is a joke! Spent a fortune on a quad bike for my son’s birthday and it’s broken! Tried calling and emailing with no response, unhelpful customer service well it’s not available. We are still with a damaged product and no way to get hold of them. DO NOt ORDER from them.

19 agosto 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Dear customer,
We regret to hear this.
We are unable to find your order according to the information you provided. Please provide more detailed order information and forward your concern as well as the order number to service@costway.co.uk.
Thank you Kind regards
Costway inc.

Valutata 5 stelle su 5

I really loved my coffee tables as it…

I really loved my coffee tables as it was easy to assemble and it looksk great ! definitely worth the money.

18 agosto 2025
Non scritta su invito
Logo di Costway UK

Risposta di Costway UK

Thank you for review.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products. We look forward to serving you again on our website.
Warm regards
Costway inc.

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