Worst venue I’ve ever been to! Never seen queues like it and then once you’re in it was that over sold you couldn’t physically get onto floor. Boarder line dangerous, people passing out calling for h... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I can’t explain my hatred for this place! The staff are so rude to the guest shouting at the for no reason! Not to mention the security don’t even care to organise the queues. The main lobby is over... Leggi di più
Fantastic staff at Co-op live at Prodogy concert. Nicolette, Amour and Paul are names I can remenber, but all staff at venue and in particular the Ciroc lounge including the big man on the door were... Leggi di più
The securityy set up was abominal on the saturday show with Neyo and Akon. A fight broke out and A woman was physically assaulted after the fight by a male who punched her straight in the... Leggi di più
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The ticketmaster website
The ticketmaster website, and reminder emails, state the Andrea Bocelli concert starts at 6:30. I had to stand outside in a long line for 40 mins then on entering the coop live was told the start time was 8pm, not 630pm. No seating outside the concert hall. Please can you provide these outside the hall doors. My hip and knee found it very hard. Thank you.
1 star is generous
1 star is generous
2 pints of beer, 2 shots of vodka = £36
My head nearly fell off
Also VIP seats don't get you anything, pointless, save your money.
Incompetent staff
Went here to see PlayStation Live. At the interval one of our group went out for a smoke, he reached the door and the staff watched him head outside. He finished his smoke and turned around to re-enter the building and was told he couldn't as once he was out they can't let him back inside without buying another ticket.
Bear in mind, the venue was barely full. There were more empty seats than full. He has approximately 10 feet out the door, nobody said to him once he leaves he cannot re-enter. Security staff said it's in the terms and conditions when buying the tickets but the tickets were a gift so we didn't know this.
On checking their terms and conditions, we saw in section 7 it's on the discretion of the door staff so they could have let him back inside, it was just a jobs worth on the door.
Drinks prices were a joke too. £5 for a Pepsi is too much. Overall, very poor experience here and likely won't return to this venue.
Andre Rieu
Took my wife to an Andre Rieu concert at the Coop Live arena.
The evening was marred by a group of 5 people squeezing past into the next 5 seats to us, about 10 - 15 minutes after the start of the concert, each carrying a container of chips and, what ? faggots. They continued to eat during much of the first half of the concert whilst holding mobile phones aloft to video the musicians. This unpleasant sight was accompanied by the strong smell of vinegar and chips. The group were also late back after the interval. This inconsiderate behaviour seemed to be happening in other seating areas. Why do the organisers allow food to be taken into the seating areas and also not prevent entry after the start of the concert ?
What would be a great venue has been…
What would be a great venue has been ruined by the seating absolutely no leg room and if trying to get past people in seats is damn right dangerous as not enough space to pass even with people stood and pushing into their seats this needs serious attention I will be asking this question to Manchester council
Also stewards had not got a clue after leaving this venue sending people to wrong places
Prices for food and drinks extortionate £9 for a pint £3.30 for a small can of water and take out a second mortgage for food
Also be careful if you want a cab trying to charge £25 -£40 for a three mile journey this was private hire taxis that should not be picking up people without a confirmed booking dangerous in so many ways
Good venue with slick operation and the stewards did a great job.
We went to watch War of the Worlds on 6th Apr 2025 and, based on other reviews, I had some concerns but everything went really smoothly. We used the official Blue car park. At £25 very pricey but events like this always are. Parking was easy and well sign-posted from Alan Turing way. Plenty of stewards to help. We arrived at 16:30 for doors open at 18:30 and drove straight on to the car park. We then went for some food, returning to the Co-Op Live at about 18:50. The lines were long but always moving. Perhaps took 10 minutes to get in but nothing excessive for a venue of this size. I had all three tickets on my phone so scanned my wife and son in first. Scanning the bar code from my phone was easy and plenty of stewards to help out in the event of any problems. We were in Section 108, Row 13. The view was good. Seats on a par with a football stadium. I am 177cm tall and could sit quite comfortably for the duration of the 2 hour concert. There were queues for food and drinks and, again, these were very pricey; £11 for a hot dog. However, I'm afraid that is the world we live in. We left the arena approx 22:35 and it appeared to me that there were still trams running but for how long I could not say. Once again, plenty of stewards available to help out and give advice. Coming off the car park was not too bad. The lanes were coned and stewards present to help keep things flowing. The only issue was turning right on to Alan Turing Way. There was a lot of congestion. On reflection, I wished I had just turned left and gone around the block but we managed OK, and were back in Sandbach before midnight Would have been earlier if our exit off the M56 had not been closed! War of the Worlds itself was excellent and I thoroughly enjoyed it. Overall a good experience and a lot smoother than I expected it to be. If you plan on going early and then going for food as we did, I recommend booking a table. There is a great Indian/Thai restaurant 5 minutes walk way. Not the cheapest but both the food and service was great. If I had a criticism, it would only be turning right on to Alan Turing Way when we left the venue. I certainly would not hesitate going again for the right event.
Lack of helpers in getting disabled to…
Lack of helpers in getting disabled to seats not all of us are able to do so many steps no grab rail etc asked for assessable seat but it was a block booking Went on Thur 3 April
Only offering 1 star as unable to post…
Only offering 1 star as unable to post without a rating.
Absolutely disgraceful experience on 3rd April.
Booked official parking that we found out in the night wasn’t available but no email or notifications to let us know.
Try g to find help and support, no one at venue willing to help.
Massive impact on an existing medical condition.
Eventually arrived having missed half of the event. Again no one at the venue to speak with, general response we can’t help or it’s not us. Even trying to find a lift got answered by don’t know layout of building to go around that side to then be told lifts were back where we came from.
Worst experience ever at a venue. Will never visit Coop live again. Spent second half of event is excruciating agony after being stuck in their traffic tailback for almost 2 hours.
No customer service. Cannot even find a way to make a complaint, fans forum had limited characters so cannot give full details.
Songs ruined by late comers
Went to Andre Rieu last night. Did not get a WOW factor from this new arena. £4 for a can of pop is mad, a false economy, as you only buy 1, or none at all. Dont rip us off
The biggest issues is allowing late comers both at the start and after the interval to go to their seats when a song was on. It was rude and inconsiderate. All the staff need to do is keep them at the door for a few more minutes until song ends. Its not hard, the noise they made going down the steps was a disgrace. The lady after the interval was a beautiful singer, ruined by people walking down the steps. Wrong Wrong Wrong
Our first visit and it was superb
Our first visit and it was superb. The venue is excellent with probably the most friendly and helpful staff I have ever come across. Everything worked really well, we didn’t have a queue to get in and even the bar / catering was very good.
Andre Rieu’s show was an absolute joy with everyone coming out uplifted. Music is indeed the food of life .
Co-op live presale for Lady Gaga
Co-op live presale for Lady Gaga, got an email offering me presale tickets as a member, attempted to log on numerous times have done this successfully before, but this time nothing complete waste of time.
Bad venue
Absolutely ridiculous prices on food and drinks and once the show has finished ushered out like cattle
Went to see Teddy Swims tonight.
Went to see Teddy Swims tonight.
Awful sound. Drowned out vocals. Far to loud and distorted. Totally unenjoyable. Section D row 21. A sound engineer needs to sit there. I'm sure Teddy will be disappointed.
Brilliant service
My friend and I attended Teddy Swims this evening and I have to say the experience was second to none.
I had emailed the arena after going through major surgery very recently which was for a Spinal cord Stimulator which has a charger and remote control. This stops me from going through any sort of body scanner.
We were emailed back to go to Gate B. We arrived and I explained that I could not be scanned and was carrying equipment as well as a specific card for security.
A female security was called for and she searched me.
We then went through doors and were unsure about where to go, however a very nice security guard spoke to us and went and got a host for us.
I really don’t remember her name , but she guided us to fan base. She was so supportive . At fan base they were amazing and we were able to get seats as I had originally bought standing before my surgery.
Honestly I can not thank the Co Op Live enough.
Thank you
Absolutely totally agree with this…
Absolutely totally agree with this review I thought it was just me but no.
It was a shame I was so looking forward to it.
This was the review I 100% agree with.
I went to see Teddy Swims last night and the sound was awful. Not sure if the venue is badly designed or the sound engineer was on work experience, but it was very badly mixed and far too loud. It was so loud that the bottom end was distorting and there seemed to be loads of reverb, which makes me think that the venue just isn’t suitable for live music. At times it was impossible to hear Teddy above the band. When the female backing vocalists stepped forward to sing with him they were inaudible. Even some of the guitar solos were hard to make out. Incidentally, the camera operator for the big screen concentrated on one of the two guitarists, every time there was a solo, as they should. Unfortunately, they picked the wrong one, virtually every time, which looked incredibly unprofessional. I resorted to stuffing bits of tissue in my ears to protect my hearing. There was auto tune on the vocals, giving them a tinny, electronic sound, which was awful. Overall an unpleasant evening. Probably quite a good band, but impossible to tell in that venue. I haven’t seen anything else at Coop live, so I can’t tell whether that’s normal or I was unlucky, but my feeling is this venue is completely unsuitable for live music. Given the prices, I certainly won’t risk going again. It was an evening ruined.
Awful experience
Apart from the extortionate parking, £25 for an unmade, unfinished car park, totally disorganised…..
I went to see Teddy Swims last night and the sound was awful. Not sure if the venue is badly designed or the sound engineer was on work experience, but it was very badly mixed and far too loud. It was so loud that the bottom end was distorting and there seemed to be loads of reverb, which makes me think that the venue just isn’t suitable for live music. At times it was impossible to hear Teddy above the band. When the female backing vocalists stepped forward to sing with him they were inaudible. Even some of the guitar solos were hard to make out. Incidentally, the camera operator for the big screen concentrated on one of the two guitarists, every time there was a solo, as they should. Unfortunately, they picked the wrong one, virtually every time, which looked incredibly unprofessional. I resorted to stuffing bits of tissue in my ears to protect my hearing. There was auto tune on the vocals, giving them a tinny, electronic sound, which was awful. Overall an unpleasant evening. Probably quite a good band, but impossible to tell in that venue. I haven’t seen anything else at Coop live, so I can’t tell whether that’s normal or I was unlucky, but my feeling is this venue is completely unsuitable for live music. Given the prices, I certainly won’t risk going again. It was an evening ruined.
Alice
Translation results
I will never visit co- op live again. I was there tonight for the Tedde Swims concert, I paid £25 (the most expensive car park in the city) I wanted to get out of the car but there was a queue behind me and the staff were very unpleasant, the security guard said I either pay f25 or I will be stuck in a queue for an hour to leave
AVOID AVOID AVOID
AVOID AVOID AVOID
We haven't even been yet but my friend bought the tickets and we are coming from opposite sides of the country. There is apparently no way of sending the tickets on as it is only downloadable to Google wallet or Apple equivalent but once there it's in their wallet and you can't screen shot it. So we have to meet, if we are late they will miss it too. Every step of the way up till now has been a nightmare.
I would blame ticket master but no such problems at the AO arena!!!
Every person i know who has been to Co Op arena has said it's horrendous.
Craig David
I took my teenage kids to see Craig David and was given wristbands to check out their backstage club.
The experience was amazing—we even got to attend the after-party! Huge thanks to Nina for arranging everything and taking such great care of us.
Not what we expected
We were dreading our visit after reading the reviews.
Straight forward getting to the venue, parking at the venue fine (bit pricey but so are most arenas we have visited).
Entry to the venue was organised with plenty of stewards directing people. The seats were small but the arm rest lifter up for those of us with more ample bodies.
The lighting for the Craig David show was brilliant and the whole show ran smoothly, amazing show with music from 7 pm through to 11pm non-stop. Best show we have seen in a long time. All in all we were very happy with the whole experience.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








