Lohn wurde lange nicht vollständig ausbezahlt, wegen internem Fehler zwischen Einsatzanbieter und Coople. X Telefonate und Mails führten zu nichts, man wird nur vertröstet. Auch musste ich x mal um d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Keine Ahnung, ich hab gedacht man kann alles auswählen was man möchte aber hat ja kaum was und wenn dann entweder weit oder mit Erfahrung . Hab mir diese App anders vorgestellt.
L'azienda ha risposto
Ich bin ein empathischer und ruhiger Mensch, was mir die Arbeit erleichtert. Patienten schätzen meine Ruhe, Geduld und Herzlichkeit. Ich bin immer wieder berührt von den Umarmungen u... Leggi di più
L'azienda ha risposto
-Auf der Anzeige hiess es Verkäufer, nach Einstellung wird man nur Regale auffüllen -Lohn kam 5 Monate zu spät an, erst nachdem mit dem Arbeitsgericht Betreibungen etc. gedroht wurde -keiner erre... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Coople’s Flexwork Platform helps over 30,000 companies align labour spend with real-time demand increasing agility, reducing overheads and protecting margins. Businesses can build smart worker pools, book pre-trained staff, and fill shifts faster and more efficiently. When needed, they gain instant access to Coople’s pool of 1.3 million flexible workers across retail, hospitality, logistics, events and more.
Informazioni di contatto
Regno Unito
- coople.com
2,8
Nella media
153 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very kind and helpful staff.
Very kind and helpful staff.
Good Team.
The work was greatly appreciated.
18 dicembre 2024
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Risposta di Coople UK
Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team and felt appreciated for your work. We are delighted to connect you with flexible work.
All the best,
Your Coople Team
Risposta di Coople UK
Merci pour votre excellent retour, nous sommes ravis que notre service vous ait satisfait !
Je n'ai pas encore reçu une suite de…
Je n'ai pas encore reçu une suite de l'entreprise.
12 dicembre 2024
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Risposta di Coople UK
Bonjour Wateba,
Merci pour votre commentaire. D'après votre profil, vous ne semblez pas avoir de candidatures en cours. Si vous avez d'autres questions, n'hésitez pas à nous contacter à l'adresse suivante: info.ch@coople.com.
Cordialement,
Votre équipe Coople
The practices of this company are…
The practices of this company are extremely unfair and lack transparency. Their method of assigning shifts is not only cumbersome but also unpredictable. It seems they reserve certain shifts for their regular staff, even when other workers, like myself, possess the necessary skills and qualifications to handle the role. This approach is discriminatory and undermines fair access to work opportunities. I strongly recommend they learn from companies like IndeedFlex, which implement equitable and efficient systems.
Additionally, I was unjustly blocked from their platform for simply raising a valid concern. I was assigned a job only 30 minutes before its start time, despite informing them that it would take me two hours to get there. Instead of addressing this logistical issue or providing support, they penalized me by blocking my access to future opportunities. This action was not only unjust but also a blatant violation of my fundamental rights.
Under the Equality Act 2010, employers and service providers are required to ensure fair and equal treatment in the allocation of work. Reserving shifts for certain workers while excluding others without clear, justifiable reasons may constitute indirect discrimination. Furthermore, the Employment Rights Act 1996 highlights the importance of fair treatment of workers, especially in terms of access to assignments and fair processes for grievances.
Blocking me for exercising my right to communicate a legitimate concern also raises concerns under the Human Rights Act 1998, which protects the right to freedom of expression (Article 10) and the right to not be treated unfairly (Article 14). Penalizing me for an issue beyond my control demonstrates a lack of respect for these principles and undermines the trust workers place in such platforms.
10 novembre 2024
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Risposta di Coople UK
Thank you for your detailed feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify a few points.
First, we’d like to address your suspension. The reason for your account suspension was not due to expressing your concerns but rather the result of failing to attend a shift you had applied for and been hired to complete. You can find more information about this in our strike policy here: https://help.coople.com/en/articles/5227781-what-is-coople-s-strike-policy
We are aware that it can lead to complications when a company accepts an application shortly before the start of a shift. We’re actively looking for ways to improve the Coopler experience in this regard. Please note that all open applications are visible in the app, where you have the option to withdraw them if you are no longer available or interested.
Regarding the allocation of shifts, Coople does not assign them directly. The hiring decision lies with the companies posting the jobs. We take any claims of unfair or discriminatory practices very seriously. If you believe you have experienced such behaviour, we encourage you to contact our support team at info@coople.com, referencing your Trustpilot review so that we can investigate thoroughly.
Your feedback is valuable, and we’re committed to improving transparency and fairness across our platform.
All the best,
Your Coople Team
Egal wo ich mich anmelde für einen Job…
Egal wo ich mich anmelde für einen Job wird immer abgelehnt, und zwar Monate lang das verstehe ich nicht ganz. Alles im Profil ist vollständig gemacht und trotzdem funktioniert es nicht bin total verwirrt!
5 novembre 2024
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Risposta di Coople UK
Vielen Dank für dein Feedback.
Die Anzahl der verfügbaren Jobs in unserer App kann je nach Jahreszeit und der Anzahl der Bewerber für bestimmte Positionen schwanken. Wir bieten ein breites Spektrum an Einsatzmöglichkeiten, jedoch gibt es Phasen, in denen in bestimmten Regionen oder Jobbereichen weniger Stellen verfügbar sind.
Wir empfehlen dir, regelmässig in die App zu schauen, da laufend neue Jobs hinzugefügt werden. Zusätzlich möchten wir dich auf unsere Tipps hinweisen, die dir dabei helfen können, einen Coople-Einsatz zu bekommen: https://help.coople.com/de/articles/5327571-wie-bekomme-ich-meinen-ersten-coople-einsatz
Falls du weitere Fragen hast oder Unterstützung benötigst, zögere nicht, uns via info.ch@coople.com zu kontaktieren.
Liebe Grüsse
Dein Coople Team
Got sei Dank gibts Coople!!!!
Ich habe uber ein paar Jahre damit gearbeitet, und uber ein paar jahre lang und war sehr zufrieden...ich finde vor allen die freiheit mir selber zu planen Grossartig!
1 novembre 2023
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Risposta di Coople UK
Vielen Dank für deine tolle Bewertung und das Vertrauen, das du über die Jahre in Coople gesetzt hast! 😊 Es freut uns zu hören, dass du in der Vergangenheit mit unserer App zufrieden warst und die Flexibilität, deine Einsätze selbst zu planen, geschätzt hast.
Auch wenn du heute nicht mehr mit der App arbeitest, wünschen wir dir alles Gute für deine Zukunft – beruflich wie privat. Falls du jemals wieder nach flexiblen Einsatzmöglichkeiten suchst, bist du bei uns jederzeit herzlich willkommen!
Liebe Grüsse
Dein Coople Team
Der neue Ausweis konnte hochgeladen…
Der neue Ausweis konnte hochgeladen werden und wurde geprüft.
15 ottobre 2024
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Risposta di Coople UK
Vielen Dank für deine positive Bewertung! Es freut uns zu hören, dass das Hochladen und die Prüfung deines neuen Ausweises problemlos geklappt haben. Solltest du weitere Fragen oder Anliegen haben, stehen wir dir jederzeit gerne unter info.ch@coople.com zur Verfügung.
Liebe Grüsse
Dein Coople Team
Risposta di Coople UK
Danke für deine tolle Rückmeldung!
Liebe Grüsse
Dein Coople Team
Weiter so
Weiter so , einfach zu bedienen und jeder findet etwas für sich.
27 luglio 2024
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Risposta di Coople UK
Vielen Dank für dein tolles Feedback. Wir freuen uns auf die weitere Zusammenarbeit mit dir!
Liebe Grüsse
Dein Coople Team
No jobs even after having relevant…
No jobs even after having relevant experience. No support from the team. You will just be counting the number of rejections via notification and email.
3 luglio 2024
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Risposta di Coople UK
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
The availability of jobs on our platform can vary due to factors such as seasonal demand and the number of applicants for specific roles. While we aim to provide opportunities for all our Cooplers, some positions may be more competitive than others.
To increase your chances, we recommend keeping your profile updated and applying for a variety of roles. You can also check out our tips here: https://help.coople.com/en/articles/5327571-how-to-get-your-first-coople-job
If you need further assistance or guidance, please don’t hesitate to reach out to our support team at info@coople.com. We’re here to help!
All the best,
Your Coople Team
Made to feel inadequate and offended
I have extensive experience working across hospitality at senior level. Upon creating my profile they would refuse to ‘approve’ my experience. After speaking with their ‘support team’ I was left feeling offended. With all the reputable events I’ve managed across the world they would continue to call me ‘novice’ in my field. Despite over 10 years experience managing across the world they would continue to say that my work doesn’t amount to 3 years. The model makes no sense.
There are far better on demand staffing models out there. Coople employ people that have no experience in hospitality, they are rude and provide no help.
I would stay away and use other on demand channels
30 maggio 2024
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Waste of time
Waste of time. Disrespectful towards people who are looking for job. Not enough jobs available. Late replies. Rude representatives.
23 maggio 2024
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Risposta di Coople UK
Thank you for your kind words! We’re thrilled to hear that you’ve had a great experience with our support team. If you ever need assistance, don’t hesitate to reach out – we’re always happy to help.
All the best,
Your Coople Team
Sehr schnelle Antwort👍🏼
4 maggio 2024
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Risposta di Coople UK
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du mit der Schnelligkeit unseres Supports zufrieden bist. Wir sind immer gerne für dich da, wenn du Fragen oder Anliegen hast.
Liebe Grüsse
Dein Coople Team
Supper team
24 aprile 2024
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Risposta di Coople UK
Danke für deine tolle Rückmeldung zu Coople!
Liebe Grüsse
Dein Coople Team
schnell und klar geantwortet
16 aprile 2024
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Risposta di Coople UK
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du unserem Support zufrieden bist. Wir sind immer gerne für dich da, wenn du Fragen oder Anliegen hast.
Liebe Grüsse
Dein Coople Team
Katastrophales System!
Ich verzweifel langsam.. Ich habe 6 Jahre Berufserfahrung und eine Weiterbildung in einem Berech, arbeite seit 2 Jahren selbstständig in dieser Branche und bin an der zweiten Weiterbildung. Trotzdem wird mein Jobprofil nicht freigeschaltet. Auch andere Jobprofile werden trotz KV Ausbildung nicht freigeschaltet. Trotz mehrmaliger Kontaktaufnahme meinerseits, Arbeitszeugnissen, Referenzen und CV wird kaum ein Jobprofil bestätigt. So viel gewollt und nicht gekonnt, ich halte mich nun fern, wenn man mit mir kein Geld verdienen möchte.
24 marzo 2024
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Sie sind hilfreich und für jedes…
Sie sind hilfreich und für jedes Anliegen reagieren sehr schnell.
25 marzo 2024
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Risposta di Coople UK
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du unserem Support zufrieden bist. Wir sind immer gerne für dich da, wenn du Fragen oder Anliegen hast.
Liebe Grüsse
Dein Coople Team
Coople rating
Things that I like about Coople is that is easy and efficient to use, with the App is very practical und smart. What I would suggest is that you should put more prepositions for work in the nursery profession (Pflege) and a lot more opportunities in the city of Bern directly. What I would also like to see is a possibility to work Temporarily somewhere for a motion or two, or for few months, and not only to have a Nofall-Pool assignments for a day or two. Also the payment I find it comes very late. Everything else is very good, creative und very functional.
20 marzo 2024
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Great agency who is really concern and…
Great agency who is really concern and taking a good care of its staff.Thank you Coople. I am proud to be part of your team.
20 marzo 2024
Non scritta su invito
Risposta di Coople UK
Thank you so much for your kind words! We’re delighted to hear that you feel well taken care of and proud to be part of the Coople community. Your dedication and hard work mean a lot to us.
All the best,
Your Coople Team
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