Co-op Recensioni 

Coop promotes itself by pretending that customers own their Coop but in reality they fleece customers with high prices, slow service and a poor choice of goods on offer, in addition they don't listen to members and are unethical, by example they still sell Frankenchickens despite 90% of members voting that they should stop selling this cruelty. Coop may be convenient but shop elsewhere if you can.

Co-op Thornbury - Bristol - the rudest manager I have ever come across in the post office. Duty manger in the store not much friendlier. I called to try to chase up if the rude post office manager had tracked my cheque, the Duty Manager answered and I said to him ' I have my complaint number can I give it to you' and he replied ' You have given it to me before what do you want now?' Really?? Well,,,, I guess you get what you pay for, Waitrose this certainly is not.
Ellie you and your other colleague have been amazing and so polite when trying to help me with my issue. Head office looking into my complaint. Won't be coming back in though. Duty manager, and post office manager need to understand that the less customers that you have the more likely your shop will be closed and there will be redundancies.....You need customers. How this shop stays open is beyond me. Better customer service is expected from a shop on Thornbury (Bristol) High Street.

You have to girls that should be packing boxes not working with the pubic . They hate servicing you at the till that's if anyone comes and there undeliverable rude. Am 69 1 off your girls push right by me and I nearly full over does manager not no what's going on after all these bad review .

Have regularly ordered with coop with the deals being hit and miss and being overcharged but it’s ok it’s in their terms and conditions. Nail in the coffin is attempting to order, payment taken but order not processed. Email received to say they would reverse the payment but 4 days later took a random amount from my account. They have ignored my emails and upon telephoning today they say they have no record, despite my providing evidence and that I need to call my bank. That is the end of my custom. Absolute shower.

What the disappointment, another deal and another crap. Promised not delivered. Match final day and you can get Diet Coke instead of buds. Enjoy yourself liers

Went into the co op Whitfield I didn't know your store's don't have staff I tried to buy milk with actual money no one serving.
I walked around the store searching for an employee no one so had to use scan and shop no wonder there's a shop lifting problem in the UK there's no staff.

I ordered a Just Eat delivery from Co Op Munster Road Fulham, the driver stated it was delivered but i did not receive it I contacted the Co Op as advised on Just Eat website but the Co Op said there was nothing they couid do as they could not contact the driver Appalling

I am formally logging a severe complaint against Co-op regarding a coordinated, systematic pattern of customer profiling, false accusations, and data manipulation. While this hostile environment is prevalent across multiple regions, staff at the Farnborough (Woburn Avenue) and Milton Keynes branches are openly and regularly engaging in these targeted interventions.

On 5th May 2026 at the Woburn Avenue store, after scanning an item and actively calling staff over to verify the terminal screen, staff claimed the item wasn't scanned and maliciously activated the security barriers to humiliate me in front of customers. The logic is completely broken: a shoplifter does not stay at a till and ask staff to double-check their items. Head Office has admitted in writing that they have retrieved this CCTV footage, yet they are attempting to hide behind a "90-day retention policy" to delete it by the end of August 2026. This email trail, the staff's profiling, and Co-op's attempts to create artificial barriers to withhold evidence are being handed directly to the ICO and the Equality Advisory & Support Service (EASS). Management is on formal notice to preserve all digital logs.

This is part of an ongoing, documented track record of harassment by specific staff, including Lloyd and the Store Manager, Alex. Alex in particular engages in highly hostile, defamatory behavior, actively following me out of the shop and looking around under the false, malicious assumption that I am a criminal or have brought a gang with me. Although I am a regular customer and they know I am an adult, they have also weaponized arbitrary ID verification checks solely as an intrusive profiling tactic to extract my personal data and intimidate me.

Every single time I file a complaint, I am falsely told by corporate that the matter is "resolved internally," yet absolutely nothing changes on the ground. This ongoing dismissiveness and lack of action is exactly what emboldened the local team to escalate their behavior, ultimately tipping them over into this malicious attempt to frame me as a thief. This is not my first complaint; I hold an established paper trail of formal case references with Co-op Customer Service dating back over a year, including Case Ref: 14844352. Corporate compliance needs to step in immediately, as regional management is actively abusing store security systems to target and defame legitimate customers.

Ironbridge - Wharfage Coop store. The 6 eggs had an Aldi Price Match price of £1.55 (down from £1.90), but the lady at the till insisted on £1.90 even after challenged. Best shop at Aldi or similar.

Food waste in Seaford store !!
Try getting a back up generator, that way, when you have a power cut (twice in a week) you will not have to chuck all that valuable food away.
I feel for staff having to do this.

Co-op store in Great Dunmow.tapoe
I dont understand the payment section at the till served by a cashier...I tapped my contactless card on the pin machine, it flashed up approved, then the cashiers said its declined,I said no its approved. .I was asked to tap a second time, therefore I have paid twice
This is not the first it has happened. I will need to contact my credit card company and ask for a refund..In future I will pay cash, as I am sorry to say I don't trust the co-op.

Sugar dots.
FFS no wonder they are ring shaped, they taste like baked ass

There is much confusion about who is dealing with what at the counter. This has been an ongoing problem for a long time and should be sorted out by now. This could be a great shop, and to be fair to staff, I think they are confused as well. I know people who avoid going because of the above problem, and I would not choose go if it was not for the cash machine. This shop has spread hours and good selection but wony be back anytime soon

I wish the pasta in the meal deals had more in them, I could easily eat double what im given!! Its overpriced too. They removed the vegan pesto and red pepper pasta in the meal deal too in my specific area, but idk if its just in mine or anywhere else, but either way im gutted I cant find it anywhere.

I have struggled to buy longlife milk for weeks, On most occasions milk was out of stock. In one week I tried 3 different branches, Burwell, One near Arbury Road in Cambridge and one near Mitchams Corner in Cambridge. I find coop very expensive and have very limited choice. The staff member that served me today in Burwell was very unhelpful

Their ordering website is truly, comically buggy and impossible to use - steer clear.

Went into store tonight extremely rude member of staff. Last time I will use this shop. The staff in NIsa always friendly.

Purchased today, Co ops own brand Chicken tikka biriani for £4, awefull, dry , well overpriced .

I am so done with this incompetent company!! Done an online order today for dog food,dog treats, Rice Krispies and cheese i got an email with my order and it had cigarettes on the order and nothing else I'd ordered ,I STOPPED SMOKING 9 WEEKS AGO!! Worse than hopeless I'm so done with this company between having to get different car insurance as my policy had went up insanely even though I'd been with them for years and now doing this I'm done my membership will be cancelled asap

Gatley co.op. is a handy store in a lovely old building let down by poor staff service. They keep you waiting at an empty kiosk and are in no hurry to serve customers.the lotto machine is zlways broken( i think they just can't be bothered. How things have changed at the Co Op.