Consultation Claims Recensioni 

1022
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just returned a missed call with consultation claims, spoke to Daniel who told me it was just a courtesy call to keep me updated on my claim. Very polite and informed me that my claims were being deal... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Keeping me informed of any progress on my claims, and the person I spoke to was very polite and made sure that I am happy with all that he explain over the phone.

L'azienda ha risposto

Valutata 5 stelle su 5

It is very easy to make a claim through this company, and I appreciate receiving email updates at every stage of the decision-making process. Today, Gideon called me to provide an update on the statu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi legali

Informazioni su Consultation Claims

Scritti dall'azienda

We are a UK-based claims management company specialising in helping clients with mis-sold car finance claims.

At CCL we take full responsibility for managing all aspects of your claim, from evaluating the agreement and submitting the complaint, to handling all communications with lenders. Our team works diligently to negotiate on your behalf, and, where necessary, escalate the issue to our legal experts to ensure your best interests are represented.

WE HANDLE EVERYTHING
From finding, reviewing, and submitting your claims to handling lender communications, negotiations and securing the best settlement, our team takes care of the entire process. You can trust us to manage the details, making the process smooth and hassle-free from start to finish.

REAL PEOPLE, REAL SUPPORT
We’re a UK-based team – not just an automated system. If you’d rather speak to someone than fill out a forms, we’re here to guide you through each step of your claim with personal guidance every step of the way.

ONGOING UPDATES
You’ll never be left in the dark. We provide regular updates and notifications at every stage of your claim, keeping you informed about any legal changes or new developments that could impact your claim.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1022)

1014 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Car claim query.

Call answered quickly, representative was polite and helpful.

29 settembre 2026
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Risposta di Consultation Claims

Thank you for taking the time to leave a review, we appreciate this. We are happy to hear that our service agent was polite and helpful. If you need anything further please do reach out.

Valutata 5 stelle su 5

Excellent service and pretty helpful…

Excellent service and pretty helpful with the service

28 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving kind review. We are happy to hear that you have found our service excellent. If you need anything further please do reach out.

Valutata 4 stelle su 5

Loud and clear and to the point

Loud and clear and to the point

29 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving a review. We are happy to hear that the information has been clear and to the point. If you need anything further please do reach out.

Valutata 5 stelle su 5

Very polite and helpful

29 settembre 2026
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Risposta di Consultation Claims

Thank you for the kind review. We are happy to hear you have found the information clear and helpful.

Valutata 5 stelle su 5

Very well spoken very clear and I…

Very well spoken very clear and I understood every thing he said to me , a very polite man

29 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving a review. We are happy to hear the service agents were clear and polite. If you need anything further please do reach out.

Valutata 3 stelle su 5

The customer service staff were helpful…

The customer service staff were helpful with providing me with all the information about my claim, spoke very politely and calmly so I understood everything.

22 settembre 2026
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Risposta di Consultation Claims

Thank you for taking the time to leave a review. We are happy to hear that you have found the service staff helpful and polite. We appreciate this feedback.
May we ask what could be done to improve our service from a 3 star to a 5 star.
Thank you

Valutata 5 stelle su 5

I was made aware very clearly on the…

I was made aware very clearly on the progress and time line

25 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving a review! We are thrilled to hear that you have been made aware of the ongoing process. If you need anything further please do reach out!

Valutata 4 stelle su 5

Nothing is too much…

The team have been great from application through to keeping me updated, nothing is too much and I always get a helpful reply to any questions

21 settembre 2026
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Risposta di Consultation Claims

Thank you for taking the time to leave a review, we appreciate it. It is good to hear you have been kept updated throughout. If you have any further questions please do reach out.

Valutata 5 stelle su 5

Handled by professionals…

Everything was handled by professionals leaving me worry and stress free, I am happy to leave everything in their capable hands.

28 settembre 2026
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Risposta di Consultation Claims

Thank you for you kind review. We are happy to hear that you have found our service professional and stress free. If you need anything further please do reach out, we are here to help!

Valutata 5 stelle su 5

Chose you because you sound very honest…

Chose you because you sound very honest and don’t bother me like all the others .. could you please confirm you’ve now told black horse your representing me as other companies still ringing me thanks Robert Roberts

18 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving a review. It is nice to hear that you find our communication honest and not overwhelming.
We will get a call out to yourself today to confirm the information you have requested. If unable to make contact an email will then be sent.

Valutata 5 stelle su 5

Very professional!

21 settembre 2026
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Risposta di Consultation Claims

Thank you for the kind review, we are happy to hear that you have found our service professional. If you need anything further please do reach out!

Valutata 5 stelle su 5

Good communication from the company

Good communication from the company, pleasant telephone manor

28 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving a review, we appreciate you taking the time to do this. We are happy to hear that you have found the communication good. If you need anything further please do reach out, we are here to help.

Valutata 5 stelle su 5

Car finance

Clear and precise instructions given. Signed documents

28 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving a review. It is great to here that the information you have been provided is clear and precise. if you have any further questions please do let us know.

Valutata 5 stelle su 5
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Risposta di Consultation Claims

Thank you for the kind review. It is good to hear that you have been provided with great information and have found the service excellent. If you need anything further please do reach out!

Valutata 5 stelle su 5

Good communication and friendly staff

Good communication, regular updates provided, nice staff. Daniel was great today.

25 settembre 2026
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Risposta di Consultation Claims

Thank you for the kind review. We are happy to hear Daniel provided a good service, we will be sure to pass on this feedback. If you need anything further please do reach out!

Valutata 4 stelle su 5

Follow Up Call

Jacqui was extremely helpful and dealt with my query quickly.

24 settembre 2026
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Risposta di Consultation Claims

Thank you for the kind review, we are so happy to hear that Jackie provided a great service and was helpful with your query. We will be sure to pass on this great feedback.

Valutata 5 stelle su 5

2 star

I haven’t received my refund as please when am l getting paid

16 febbraio 2026
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Risposta di Consultation Claims

Thank you for the review. We understand there with the car finance claims. Unfortunately, this is an industry-wide issue and is not specific to our company.

The recent delays are due to the Financial Conduct Authority’s redress scheme being legally challenged. This process is intended to ensure that the scheme is fair to all claimants rather than applying a one-size-fits-all approach.

You can also visit the FCA’s website for the latest information regarding the scheme, any delays currently being experienced and information on potential redress.

When we have an update we will get in touch with you via email or telephone but in the meantime if you have any further questions please do reach out!

Valutata 5 stelle su 5

Motor finance complaint

I just needed to know that the information regarding my email was correct, and pleased to say that Gidieon the person that put me right

24 settembre 2026
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Risposta di Consultation Claims

Thank you for the fantastic review! We are very happy to hear that Gideon provided an excellent service and gave some good information. We will be sure to pass on this feedback. If anything further is needed please do reach out, we are here to help!

Valutata 4 stelle su 5

Easy to understand

24 settembre 2026
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Risposta di Consultation Claims

Thank you for the kind review, we are happy to hear you have found our updates easy to understand. Please do reach out if anything further is required.

Valutata 5 stelle su 5

Very good advice

24 settembre 2026
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Risposta di Consultation Claims

Thank you for leaving a review, we are happy to hear you have found our service and advise in relation to the claim/s good. If anything further is needed please do reach out!

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