Connect HostingRecensioni 

55
TrustScore 2.5 su 5

2,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

I've paid over 30$ CAD for a semi annual BeamMP server and am not getting any response from tickets or discord, server is currently still pending. tickets unanswered. idk if this should be considere... Leggi di più

Valutata 1 stelle su 5

I paid for a server on 3/17/26 and on 3/20/26 they said i didn't pay and shut my server off while my friends and I were playing. After that they corrected it even though I already paid twice by givin... Leggi di più

Valutata 5 stelle su 5

just had some minor issues during the amazing server upgrades. recals was a very helpful customer support guru even with our time difference he got my beamng server back up and running and explain thi... Leggi di più

Valutata 1 stelle su 5

I Paid for a Server & included the Startup Package that cost an extra 7$, the Server was up after just 12hrs but the Startup Package was not installed, I waited some more to see if it would be ins... Leggi di più

Dettagli dell'azienda

  1. Impresa di web hosting

Scritti dall'azienda

Connect Hosting delivers high-performance, low-latency servers for Minecraft, Rust, and a growing catalogue of titles. Backed by a global network, a 99.9 % uptime guarantee, and an intuitive control panel, deploying and scaling your game world takes seconds, not hours. When you need help, real humans answer 24 / 7, because customer satisfaction isn’t a slogan, it’s the core of our business. Power your community with Connect Hosting and experience hosting done right.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

55 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,6

Tutte le recensioni

(55)

14 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I am very satisfied with their customer…

I am delighted with their customer service. I had changed my server location, but the IP address had not been updated for quite some time. So, I contacted them, and their team was very quick to change the IP address on the server.
I am still using their service today and I am grateful to be with them.

28 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

I am extremely disappointed with the…

I am extremely disappointed with the service I received. I paid $18 USD for a BeamNG server, expecting to enjoy playing with my friend, but I have not been able to connect to the server or play at all. I followed all the required steps and did everything on my end to ensure the server should work, yet it was completely inaccessible.

This has been a complete waste of money, and I feel like I didn’t get what I paid for. If you can’t provide a functioning service, refunds should be made available. I would not recommend this to anyone unless significant improvements are made. Avoid at all costs!

12 gennaio 2025
Non scritta su invito
Logo di Connect Hosting

Risposta di Connect Hosting

Hello Jack,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide reliable servers, and it’s concerning to hear that you were unable to connect.

Please reach out to our support team at https://billing.connecthosting.net/submitticket.php so we can investigate the issue and work toward a resolution. If the server was not functioning as expected, we would be happy to assist you in troubleshooting or discussing possible refund options.

Your feedback is valuable, and we’re committed to improving our service. We hope to have the opportunity to make this right for you.

Best regards,
Charles Walton

Valutata 5 stelle su 5

Reliable & User-friendly Server Hosting!

I've used Connect Hosting for 18 months to host 2 BeamMP Servers. The servers are reliable, easy to manage, and Connect Hosting's support has been invaluable. With their server I have the confidence to run publicly accessible servers that can take the strain of a huge influx of players at any given time. Definitely recommend!

4 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

getting help on xmas CH your the goat

just had some minor issues during the amazing server upgrades. recals was a very helpful customer support guru even with our time difference he got my beamng server back up and running and explain things alot easier for a lamen like me. this companys servers are flawless, no lag no over exstending your servers, any issues there right thtere to help. CONNECT HOSTING I LOVE YOU

25 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Connect hosting

Connect hosting
The price is good for just 1.99 you can get good beammp server.Yes there were some small issues but Staff was really help full. Server have good performance that is enough to run beamp server with some friends even for the low price the only thing i would change is the amount of storage. So after all they are really nice hosting.

21 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

DONT BUY!!

DONT BUY!!!
Bought two beamng servers and sometimes they work sometimes they dont and if they dont the support takes about 2-3 days to fix your problem and answer

I AM WARNING YOU DONT BUY!

22 dicembre 2024
Non scritta su invito
Logo di Connect Hosting

Risposta di Connect Hosting

Dear Narnia,

We are truly sorry to hear about your experience, and we deeply regret any inconvenience this has caused. Your feedback is extremely important to us, and we are committed to resolving this issue as quickly as possible.

Could you please reach out to me directly at charles@connecthosting.net? Providing me with more details about your situation will enable us to investigate further and address the issue promptly. We are happy to process a refund and offer compensation for the inconvenience caused.

We greatly value your business and are dedicated to ensuring your satisfaction. I look forward to assisting you and resolving this matter swiftly.

Kind regards,
Charles Walton
Connect Hosting Support Team

Valutata 1 stelle su 5

Support Non Responsive / Multiple Charges

I had unfortunately been charged multiple times for my server, all of which were showing in my bank account. I still received emails asking me to pay another time. I attempted to reach support multiple times, but got no response. This was frustrating as this is not the "10 Minute" average response time I was advertised.

15 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

I accidentally bought the wrong server…

I accidentally bought the wrong server but the moderators were quick to help me fix it no issues I have been using connect hosting for months now for BeamMp and have never had any issues best hosting service for BeamMp in my opinion!

30 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing hosting!

Super easy to host and to get going! Staff and management are amazing and quick to respond if you have any troubles!

29 dicembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Good price, good service.

Good price, good service. If problems occur due to 3rd party software updates they are addressed within 48 hours, usually within 24.
Could be improved by keeping old version online (beamMP server). I only had one suggestion for change, and that was implemented (allow more characters for server description). Low ping, good performance

29 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

NO CUSTOMER SEVICE WHAT SO EVER!, Still ongoing as of 25/10/2023

NO CUSTOMER SEVICE WHAT SO EVER!
Screen shots of tickets and CH's Discord can be supplied to back up the below review.
I rented a midrange BeamMP server from this host, the first 2 days I could not even complete an order for the server due to Connect Hostings store page continuously crashing, had to open a ticket on their Discord, on the 3rd day I managed to order and pay for the server, it was installed and running within 10 minutes, BUT, and a big BUT at that, customer service after this point has been non existant, Server/Game Panel Tickets go un-actioned alltogether, and the Discord Ticket system has not worked in almost a week, so you join their discord Support Channel which claims 10 minute response time, 24 hours later, no response and messages completely deleted by the owner Recals, no help whatsoever. I DO NOT RECOMMEND this host, would be the worst host I have ever dealt with in the 11 years I have been running servers, I have had probably 50+ servers via 20 odd hosts over that time, and had a fair share of issues from many, but nothing like this. I even paid for an addon for the server, I have the receipt for it but the addon has still yet to be provided.
Edit: A staff member commented tho the owner, (Recals) to look into my ticket on the 23rd, he replied with "Can you send me your email" which I did, but still nothing has been done and the server is still offline, almost 10 days, They may have been good when they started up, but they, (Like many other companys), have now grown and as a result no longer can handle the work load or no longer have the care they used to have.
UPDATE: 25/10/2023
I have now requested a full refund for both products and lodged a cancellation request, I dont expect I will be seeing the refunds at all.
There has still been no action on my tickets/support requests from Recals, as it seems he is the only staff member with the perms. to fix/repair or install anything, he is also the owner. however I have had any message that discloses negative content, i.e. no action on my tickets, deleted again, only positive comments seem to remain.
I wish there was a way to upload and share all the screenshots and other evidence here for all to have access to and see.
Just a quick scroll back through Connect Hostings Discord Support channel as far as 15 months ago shows the same issues I have been having as an onging theme. makes me wonder how genuine a lot of the other reviews here are, even more so when almost half are written in a 2 day period and are all almost exactly the same.

15 ottobre 2023
Non scritta su invito
Logo di Connect Hosting

Risposta di Connect Hosting

Dear Evil Eyes,

Thank you for taking the time to share your feedback regarding your experience with Connect Hosting. We are genuinely sorry to hear that your interactions with our service did not meet your expectations. Our goal is always to provide top-notch customer support and efficient service.

Firstly, I'd like to address the issue of your refund. We have processed a full refund for both the server and the addon you mentioned. Should you require any proof of this transaction, please feel free to reach out to us, and we'll be more than happy to provide it.

Regarding the authenticity of our reviews, we understand your concerns. It's true that we've historically not been proactive in requesting reviews from our clients. However, we are taking steps to encourage more of our satisfied customers to share their positive experiences. We believe this will provide a more balanced view of our services. For real-time insights into the performance and uptime of our servers, we invite you and all prospective clients to visit our status page at https://status.connecthosting.net/. This page transparently showcases the reliability of our services.

As for the tickets and customer service issues you've raised, we're taking your feedback very seriously. We're happy to report that, as of now, we have no pending tickets and our customer satisfaction levels are high. Your experience has prompted us to review our processes to ensure more timely and effective responses in our Discord support channel.

Regarding your observation about the negative reviews on TrustPilot, we understand that people are more inclined to leave feedback following a negative experience. That said, we take each review seriously as an opportunity for improvement. We currently serve over 2000 clients, many of whom are satisfied with our services, and we are committed to ensuring that every single client has a positive experience.

We appreciate your honesty and the time you took to bring these issues to our attention. If there's anything more we can do to assist you, or if you have further suggestions for how we can improve, please do not hesitate to contact us.

Kind regards,

Charles Walton
Connect Hosting

Valutata 5 stelle su 5

Connect Hosting has been amazing!

Connect Hosting has been amazing!

There support is fast, reliable and amazing. Same goes for the servers, I personally have 3 minecraft servers and 2 BeamMP server and they are all amazing.

100% RECOMMEND

1 dicembre 2022
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più