RUN!!! Horrible customer service during my first interaction with this company from both Ashley and Virginia. RUN!!! Sara the Finance Manager was very condescending and rude and not helpful. Someone... Leggi di più
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Concord Auto Protect is a total scam. We spent DOZENS of hours and uncounted phone conversations with multiple agents who are deceitful and NEVER follow-up or resolve a claim. THEIR COVERAGE IS WORT... Leggi di più
Must be going out of business or up to some other shenanigans. No action after 22 days of waiting with car in repair shop. Got lawyer and BBB involved. I can only conclude they are gathering up wha... Leggi di più
I just made my first claim and I have yet to get the correct claim number, nor will anyone help me do so. It's undeniable that they are unwilling to look at the claim based on other information such... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
At Concord Auto Protect we offer the highest quality vehicle coverage for all makes and models. Our award winning customer service and claims team is on hand 24/7 to help our customers get back on the road quickly and safely. Please feel free to call 1888-399-2811 or visit www.concordautoprotect.com to get a free quote.
Informazioni di contatto
1150 1st Avenue, 19406, King of Prussia, Stati Uniti
- 1888-399-2811
- info@concordautoprotect.com
- concordautoprotect.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Concord coverage comparisons and prices.
My first contact with Concord was with Account Representative, Gene Harris who explained the coverage, the tiers, and the price in very good detail. He did this with clarity and without undue pressure to purchase. The ordering and signup process only took a couple of vehicle pictures, filling in a couple of forms, and an electronic signature. A pretty positive experience so far and the price was about 1/2 of comparable contracts from the big name extended warranty companies that I compared coverage with. Only time will tell if claims are handled as well as promised. I forgot to mention that I checked the BBB to see how this company is rated and was pleased to see the 5 stars (81 reviews) and an A- rating. It also shows a summary of very few complaints with explanations of resolutions that appear pretty believable.
Good people to work with
Good people to work with. Fair refund when I had to cancel due to purchase of different car.
Great value and service
he was very straight forward with me…
he was very straight forward with me and not like a cheesy selling as the other places I called, thank you dude, and keep up the good work
Excited to be a member of "CAP"
The agent I spoke with was Jeff B. I currently have a 2016 Lexus which factory which factory warranty will be up in May of this year. How do I know this because Jeff researched it for me. He was knowledgeable and showed genuine interest in my concerns for this purchase. He assisted in such a way that I felt comfortable enough to purchase my subscription from him. As long as he is with the company, he will be my go-to guy! Thank you Jeff. I called you in July 2019 and you checked back in December to make sure my car received this full benefits coverage. I look forward to working with Concord Auto Protect. Sincerely, MTD
2012 Dodge Avenger
Went online to get a quote and within 5 minutes I received an email and in 10 I got a call from Maurice.
He basically told me what plan I had qualified used my mileage.
I got the best deal for three year or 30,000 miles.
I highly recommend Concord Auto Protect and Maurice did an Outstanding job!
There was very little pressure to buy…
There was very little pressure to buy and they allowed me to move at my own pace.
Great job by Morris in setting me up…
Great job by Morris in setting me up with my plan for my 2018 Ford F150 and getting me a very good deal.
My representative was outstanding and…
My representative was outstanding and finding me the lowest rates. I compare these rates to both the dealership and other insurance companies, and Concord was by far the cheapest!
😩Auto quote very unsatisfied and disappointed
😩Hi my name is Vilma this is been bothering me for the last six months and I wanna close this cycle, I’ve been threat by Concord Auto protect, that if I report this incident on any rating social media website that he’s going to suit me. I called on June 20 and 21, 2019 to get a quote, I spoke to Patrick don agent we were very close to close a deal from $3600 he drop it down to $2500 and Patrick boss name Michael Solomon got in the conversation, got me offguard very unprofessional and said that no that deal they will not honor it. He tried to Survivor me offer me $500 gift card and I said no, I said I was gonna make complaint with BBB, yelp and other websites as well, that’s when he said that if I make a complaint he was going to suit me.
I believe that we are in a free country of freedom of speech he cannot 🤐😷 shut and quiet my mouth saying that he’s gonna send me his attorney and he’s a power man with a lot of 🤑money, if I put it on any website my complain. hopefully nobody goes through this situation sincerely Vilma. My best wishes to United state of America 2020.
Patrick Dunn was very helpful and…
Patrick Dunn was very helpful and answered all my questions. It only took a matter of minutes to enroll and send a simple pic of VIN and odometer. So far so good!
Gene was great to work with!
It was a good experience and the…
It was a good experience and the costumer service was first rate.
Great Price......money well spent for peace of mind.
Great Price......Ralph my Sales rep, did a great job and offered some additional perks to get me in the deal. I feel like I got the most for my money with Concord. Their package was competitive & offers great peace of mind. Thank you!
I have had another warranty on my last…
I have had another warranty on my last car and they worked with me on a couple of claims and they handled it expertly......just had to call. I feel secure knowing my new car will be safe and secure for many years. :-) I highly recommend them!
Gloria
Customer Service
Morris Grant was receptive to my concerns about my auto maintenance future needs.
excellent experience
excellent experience! very good service. thanks
I had a good experience with Jeff
I had a good experience with Jeff. The true test comes when I really need him. Until that happens I really can not comment on the service after the sale. Thanks
Nice experience buying the policy
Nice experience buying the policy. Great rates. Hopefully if a claim is made I will experience the same!
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