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Complete Property Services are proud to have been trading as an independent, family run estate agents for over 30 years. Based from our Cradley Heath office we have been able to provide exceptional customer service to all of our clients, who love our professional but personal approach towards providing the ‘Complete property service’.
24 Upper highstreet, B64 5HX, Cradley Heath, Regno Unito
Just want to say a big thank you to Lisa and her team .I called regarding my boiler within a week I had a new boiler and hot water .the team where efficient and very helpful
Thank.you to Nathan as well he kept me posted every step of the way when the work men where coming out thank you and would recommend complete property services a massive thank you
For several months I had been looking for a home to rent, I viewed around 18 properties with various estate agents and by far Complete Property Services has really exceeded what I became to expect. In today's housing market I've found the house searching very production line and not very personable, all viewings have been block viewings with several people viewing at same time or very short times to view a property, not giving you the time, chance to ask questions and on few occasions the agent has not got any information about the property you're viewing.
I then found a property on zoopla which was managed by complete Property Services Midlands, I sent an enquiry via zoopla and the next morning I received a call from Nathan, He answered several questions I had prior to arranging a viewing and was wonderfully informative liaising with the landlord to arrange a viewing he kept me updated via email with more in depth information regarding the property until a viewing was arranged.
At the viewing I had met with Nathan at the property, a very kind, warm and friendly guy who showed me round the whole property, highlighting features about the property, give me the time to really look around and was informed about the property, really listening to what I was looking for and ultimately the most personable viewing I've experienced to date. I did express my interest in the property and the whole application process was quick, easy and throughout the process Nathan was always on hand to answer the questions and assist where needed.
After successfully passing the application and arranging move in dates etc. Nathan was in constant contact. On the day I went to sign for the keys at the office Nathan and his colleagues was so friendly addressed me as if we had known each other for years. Nathan went through all the details, disclosed any issues the property has nothing major, his pretenancy checks of the property was thorough he genuinely checked and documented everything throughout. Even was given a house warming gift which had hot chocolate, tea bags, handy little thoughtful bits to use and enjoy with many coupons and vouchers to save money.
An absolutely fantastic personalised service and I would definitely recommend any landlord looking for an agent to manage your property or potential tenants looking to try complete Property services midlands, thank you Nathan I love my home and my landlord has been absolutely amazing too. It was amazing meeting you and want to thank you for all your support from enquiring to moving in you have been absolutely amazing.
Brilliant! Great communication throughout, we was kept up to date. Lovely friendly people.
Complete Property Services (Mids) LTD had been exceptional in their customer service, they kept me informed through out the process of moving into our new home, both Nathan and Kieron were polite and extremely professional throughout.
Nathan sold our house for us and from the beginning I knew he was the right person for the Job. He was polite friendly and very knowledgeable in the housing market. He made suggestions and it work really well for us within 3 viewings our house was sold. He always kept intouch and was fast with answering questions or solving problems. I would highly recommend using the services of Complete Property Services for me they was excellent thanks Nathan, for a very professional experience.
Risposta di Complete Property Services (Mids) Ltd
Good afternoon Mark, Thank you for such a kind review, you have really made Nathan's day :)
The staff team are very friendly but we have had damp problems since the first day we moved and a promise was made at 6 month inspection but nothing was sorted also the damp has wrecked hundred pounds of clothes footwear food etc.
Risposta di Complete Property Services (Mids) Ltd
Hello,
We are very sorry to hear that you feel this was never resolved and you have not been happy, Please feel free to give us a call or pop into our office if you need to have a chat about anything in regards to this.
We have taken note of your review and this information will be passed on to your landlord.
Regards,
The CPS Team.
Risposta di Complete Property Services (Mids) Ltd
We are glad you had a great experience! - The CPS Team
Great company. Lisa and Dan are really helpful. Really recommend. Fantastic company to work with.
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