ComparetheDiamond.com Recensioni 2.302

TrustScore 5 su 5

5,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have had two wedding rings( lost the first ) from this company and a repair on the second one. I have always had a really good experience and the jewellery is top quality, the repair was a very rea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted to share my sincere thanks to Compare the Diamond for helping me find the perfect engagement ring. Their help with sizing was a lifesaver and meant the surprise went off perfectly. The ring i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having bought jewellery in the past from various places I have to admit that dealing with Clive and the team at Compare the Diamond has been the best experience i have had. The whole process was made... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am completely over the moon with my ring! I was looking for an upgrade for my engagement ring and wanted something specific and unique. Clive helped me through the whole design process and captured... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere
  2. Rivenditore di diamanti
  3. Designer di gioielli
  4. Artigiano di gioielli
  5. Gioielleria
  6. Servizio per matrimoni

Informazioni su ComparetheDiamond.com

Scritti dall'azienda

Comparethediamond.com are a second generation family firm & probably the most decorated online diamond jeweller.

Formerly DiamondGeezer.com, ComparetheDiamond.com are proud of their many awards and accreditation's and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Who are ComparetheDiamond.com?

Scritti dall'azienda

You should know....
ComparetheDiamond.com formerly DiamondGeezer.com have been featured on Trustpilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. ComparetheDiamond.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. ComparetheDiamond.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If ComparetheDiamond.com fail to satisfy, or she says 'NO' you get 100% of your money back. ComparetheDiamond.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. ComparetheDiamond.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

2302 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The only place I would go for Diamonds!

Luke and the team made the whole process easy and very smooth. Luke offered a lot of very good advice prior to me deciding on which item to purchase. I was very happy when I received the necklace I ordered for my wife and it certainly had the WOW factor!

2 luglio 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you for the fantastic review! We're so glad we could help you find the perfect necklace for your wife and that you were happy with the final result. It was a pleasure assisting you and we look forward to next time!

Valutata 5 stelle su 5

Clive and the team are the best

Clive and the team are the best. Never too much trouble. The service is second to none. Had my wife’s engagement and wedding ring repaired and cleaned ….. like new again.
Highly recommended

26 giugno 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you for your fantastic feedback! We're so pleased we could restore your wife's rings to their original sparkle. It was a pleasure to assist you, and we look forward to helping you again with all your future needs.

Valutata 5 stelle su 5

I chose my own engagement ring through…

I chose my own engagement ring through ComparetheDiamond.com having been to a few lab grown places in central London. I was hesitant to use an online retailer at first but Luke put me at ease straight away on the virtual call. He designed my ring exactly how I wanted and described it, and the communication was perfect throughout. I am delighted with my ring! Resizing was simple and speedy and I have had countless compliments on it. For price, service and quality I would absolutely recommend CTD. Thank you!

24 aprile 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for your wonderful review! We are absolutely delighted that we could help you design a ring that you're so thrilled with. It was a pleasure to work with you, and we're always here to assist with those wedding rings when the time arrives!

Valutata 5 stelle su 5

Diamond Geezers

We've been using Compare the diamond for over 15yrs years and now my wife has quite a quality diamond jewellery collection.

The personal service is so good it's unusual. They really go out of their way every step along the process.

We had an issue and what they did for us was amazing. It made my wife extremely happy.

Luke Clive and Louise truly are Diamond Geezers.

ComparetheDiamond.com OUTSTANDING!

Andrew

20 giugno 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much, Andrew, for your incredible loyalty and kind words. We are so pleased to have been a part of building your wife's beautiful collection over the past 15 years. It means a lot to know you trust us, and we look forward to helping you with all your future needs.

Valutata 5 stelle su 5

Beautiful diamond ring

My husband gave me a beautiful diamond ring from compare the diamond for Christmas. I absolutely love it. I love that you can buy the diamond of your choice and they will then make it up to the setting of your liking.
I've just had it valeted and two "blobs' of gold put in the inside of the band. This should help to stop the ring/diamond from leaning to the side. (Make the diamond stand proud).
The service you get from compare the diamond is second to none. I'm sure this won't be our only purchase.

12 giugno 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you for the lovely review! We are so pleased to hear you're enjoying your Christmas gift and that the new adjustment has made it sit perfectly. We look forward to helping you again with your next purchase!

Valutata 5 stelle su 5

Stunning jewlery

Clive, his son, the designers and the rest of the team went above and beyond to create my bespoke piece. Although the cost was substantially more than what was originally quoted, they did not charge me any more for it.

I've bought 4 different pieces from them so far and every one has been of exceptional quality.

Can't recommend enough.

Many thanks again for all your hard work guys🙏

31 maggio 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you for the wonderful review! We are so pleased to hear you're happy with your bespoke piece and that the final result was worth it. We appreciate your continued business and look forward to helping you with future purchases.

Valutata 5 stelle su 5

Brilliant company

The support I received while designing and creating the ring was brilliant. I was kept updated every step of the way. When the ring arrived, it was securely packaged, and the box it came in was beautiful. My partner was incredibly happy with the ring, and I couldn’t be more thankful to everyone who helped make it!

10 marzo 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience designing and creating your ring with us. We're also delighted that your partner loved the ring – moments like these are why we do what we do! If there's anything else we can assist you with in the future, please don't hesitate to reach out. 💎

Valutata 5 stelle su 5

Exceptional Service and Beautiful…

Exceptional Service and Beautiful Bespoke Jewellery
Absolutely thrilled with the service! I needed to push my order through a bit faster, and Luke went above and beyond to make it happen. The level of customer service was truly 5-star - responsive, thoughtful, and professional throughout. The jewellery itself is stunning and exactly what I envisioned. I can’t recommend them highly enough!

20 marzo 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for sharing your experience! We’re so pleased that the jewellery turned out exactly as you envisioned – creating something special and unique for our customers is always our goal. Your recommendation means the world to us, and we’d be delighted to help you again in the future!

Valutata 5 stelle su 5

Absolutely amazing!!

Absolutely amazing!!! Highly recommend comparetheDiamond.com. Luke has done a wonderful job fixing both wedding and engagement rings for my mom who had to have them cut off, they look brand new. Could not of asked for a better service🙂

29 marzo 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Seeing cherished pieces returned to their original brilliance is incredibly rewarding for us. We're so pleased that your mum's rings look brand new again. Thank you for leaving your fabulous feedback.

Valutata 5 stelle su 5

I recently had to have my rings ‘cut…

I recently had to have my rings ‘cut off,’ resized and rebuilt. What a lovely surprise when I received them today. They look amazing. I am so pleased with the results.
Thank you so much Luke and his team for the work that has gone into the repair. They look absolutely beautiful. Thank you once again.

29 marzo 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you for your lovely review, It was a pleasure to bring your rings back to life, and we appreciate you trusting us with such a precious task. We're very happy to have exceeded your expectations.

Valutata 5 stelle su 5

I wouldn't use any other jeweller's…...

I have used this company for many years and they are always efficient, competitively priced and very helpful.

21 marzo 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for your kind words and for your loyalty over the years! We're delighted to hear that you've had such a positive experience with us. Providing excellent service and quality at competitive prices is always our goal, and we truly appreciate your support. We look forward to serving you again in the future!

Valutata 5 stelle su 5

Diamond Ring Purchase

I have just received my diamond ring and it is simply stunning.
Dealing with Clive & the team from start to finish was easy and everything I asked for I got. Do not hesitate to use ComparetheDiamond.com

15 marzo 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

It's absolutely wonderful to hear you're so thrilled with your diamond ring! We're genuinely delighted that the entire process, from start to finish, was smooth and that we could bring your vision to life. Thank you for your kind words and recommendation.

Valutata 5 stelle su 5

Excellent service from start to finish

Excellent service from start to finish. I had a ring that I wanted to replace the stone with a lab diamond. Luke was so knowledgeable on the shape and size of diamond I would need and offered different choices of diamond clarity etc. He responded quickly to any questions I had. Once chosen I sent my ring and Louise was then in contact with me, advising me of the stages of my ring journey. I have now received my ring and it is truly stunning. My partner thinks it looks like something a royal would wear.
I would definitely order from this company again. They were also happy to make custom designs of other jewellery (a necklace) using my old gold.

4 marzo 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you're thrilled with your new ring and that you found our team's service to be excellent. It was a pleasure assisting you with your bespoke project, and we truly appreciate you choosing us. We look forward to the possibility of working with you again in the future!

Valutata 5 stelle su 5

The best on every aspect. You can't go wrong.

The best on every aspect.
Best service
Best design
Beautiful beautiful diamonds
Outstanding customer support
Great prices... the best
I only buy diamonds from Clive and his team.

26 febbraio 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much, David! We're thrilled you're so happy with your latest piece. It's always a pleasure working with you.

Valutata 5 stelle su 5

Exceptional service from start to finish

If I could give 6 stars, I would. The customer service at comparethediamond is possibly the best I’ve ever encountered at any business. Before I’d even made an order, I used the chat feature on their website to ask a question about delivery timeframes and I got straight through to a real person (shout out to Luke Billing), who answered my question quickly and directly. When I was ordering, I had a slight technical issue at the checkout, so I again turned to the chat feature and, once again, immediately got through to Luke who communicated clearly and professionally, and got the problem solved within half an hour. Once I had ordered, any queries went to Laura Berry, who was equally as responsive and helpful as Luke, so a big shout out to her as well. What’s more, as there was an issue sourcing the stone I had originally ordered, the company upgraded my order to an equivalent stone 0.04 carats larger, at no cost to me, just so they could ensure the order arrived within the timeframe I had discussed with Luke prior to ordering. As if that wasn’t enough, my order then arrived 4 days earlier than the date originally stated! All delivery is next day, discrete, and tracked, with Royal Mail. The product itself is perfect, exactly as I ordered it.

As this was my first time making a big jewellery purchase (an engagement ring), and I was planning to travel out of the country to propose, you can imagine I was a little bit nervous about ordering it online (What if it doesn’t arrive in time? What if it’s bad quality? etc), but the customer service at comparethediamond, coupled with their exceptional (and well-earned) Trustpilot reviews, meant that all of that potential anxiety and stress was a non-issue. So, thank you again to Luke and Louise (and everyone else at the CTD team whose names I don’t know) for offering an exceptional service. I will definitely be ordering from here again.

27 gennaio 2025
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

We're absolutely thrilled to hear about your positive experience! It's fantastic that our team was able to assist you so effectively, and we're delighted that everything went smoothly with your order. We strive to provide exceptional service, and it's wonderful to know we succeeded in making your special purchase a stress-free one. Thank you for your kind words—we truly appreciate your feedback and look forward to the next time!

Valutata 5 stelle su 5

Loverly Necklace & Superb service

Excellent Necklage & pendant at a very good price
good communication very pleased, also when my wife needed a small ajustment to the chain to make it easier for her to put on this was handled at no charge and very quickly unusal to find this level of service anywere today

21 dicembre 2024
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for your kind words, Keith! We're thrilled you and your wife love the necklace and that we could help with the chain adjustment. We strive for excellent service and are delighted you are happy with your experience.

Valutata 5 stelle su 5

I absolutely love my ring

I absolutely love my ring. A huge thank you to Clive and the team for turning an idea into something really special. I had never thought I would buy a diamond ring remotely but the process has been faultless. I have liked the process of having time to think about what I want, without the pressure that is usually associated with jewellery shopping.

I have no doubt I will be a returning customer … I have a plan for the upgrade of my engagement ring and look forward to starting this process soon.

Thank you again and merry Christmas

24 dicembre 2024
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for your kind words! We're thrilled you're absolutely loving your ring. It was a pleasure to work with you and bring your vision to life. We understand the importance of a relaxed and pressure-free experience, and we're delighted it lived up to your expectations. We look forward to assisting you with your engagement ring upgrade soon.

Wishing you a very Happy New Year!

Valutata 5 stelle su 5

Simply outstanding on quality

Simply outstanding on quality, service and price. I am absolutely delighted with my ring, the quality is of the highest standard. I needed to have it resized and a prepaid service was provided and I received my ring back within 4 days, fully insured. Would not hesitate in recommending this Company to anyone.

24 dicembre 2024
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you for your wonderful feedback! We're thrilled you're delighted with your ring and the quality of our service. We're glad we met your expectations.

We appreciate your kind recommendation.

Valutata 5 stelle su 5

Brilliant service, excellent prices

I have purchased from this company twice, both for my wife's engagement ring and ten years later a diamond eternity band. On both occasions the service has been first class. In fact I think I spoke with the same people on both occasions, one being the owner and the other a very helpful and knowledgeable customer service representative named Louise. They have loads of choice and can literally create whatever you have in mind. The engagement ring was set differently to what you would see in most jewelers. I had an idea of what I want and they delivered on everything. They have even helped me out on short notice and are really quick to help with anything that comes up further down the line, e.g. re-size, clean etc. Would use them again and again.

2 settembre 2024
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. It's always a pleasure to work with such lovely customers. We look forward to assisting you again in the future.

Valutata 5 stelle su 5

I used Compare the diamond for both my…

I used Compare the diamond for both my fiancé’s engagement ring and my own wedding band. The service throughout was friendly and informative and the quality of both rings was exceptional.

Should I ever have to propose again I would have no hesitancy on going back to Compare the Diamond.

19 novembre 2024
Non scritta su invito
Logo di ComparetheDiamond.com

Risposta di ComparetheDiamond.com

Thank you for your wonderful review! We're thrilled you loved both rings and had a great experience with us. Wishing you all the best—and here’s to hoping you’ll never need to propose again! 😊💍

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più