My Outdoor Oasis t/a Combined Shipping Recensioni 345

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

We ordered our Amethyst hottub via Combined Shipping in Jan, we advised the wait of roughly 12 weeks for these tubs well in advance, we chose our preferred colour and add on chemical pack and paid... Leggi di più

Valutata 5 stelle su 5

When we first ordered our Harmony plus hot tub we were told it would be arriving on a certain date into the port and it was spot on. Yes it does take time to build and ship but Omg so worth the wait.... Leggi di più

Valutata 5 stelle su 5

We had our hot tub from Combined Shipping in 2022 and have had it serviced/drained down every year by them too. The service is always quick, courteous and professional, whether that be people in the o... Leggi di più

Valutata 2 stelle su 5

Poor quality jets and filters. 1) Filter had very poorly spaced folds that reduced efficiency, and 2) one jet retaining clip broke during normal use within warranty period and unwilling to replac... Leggi di più

Dettagli dell'azienda

  1. Negozio di vasche idromassaggio
  2. Azienda di import-export

Scritti dall'azienda

Welcome to the home of luxury hot tubs and spas. Visit our hot tubs page now to view our range, or head to our pool tables or freight forwarding pages to see our other services.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

345 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Great communication and back up.

Hot tub delivery took place within 3 days of deposit. Delivery was efficiently carried out, area left clear and tub controls explained.
In terms of back up I cannot fault their service. There was a heater issue shortly after set up, they replaced the heater without question the same day.
Since it's worked perfectly, as expected.
The engineer , in particular, was pleasant , and efficient.
From my first enquiry to delivery and back up I cannot fault there support.
5 stars all round.

18 novembre 2025
Valutata 5 stelle su 5

Great hot tub

Great hot tub, Bought the Atlantic a couple of years ago but still providing so much fun for the family

14 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended!

We had our hot tub from Combined Shipping in 2022 and have had it serviced/drained down every year by them too. The service is always quick, courteous and professional, whether that be people in the office, or engineers who visit the property. Can’t recommend them highly enough.

12 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Best Purchase for the Whole Family!

We love our new hot tub—it’s been amazing for family time! It comfortably fits all of us, the jets are powerful yet relaxing, and it’s so easy to maintain. The kids have a blast, and it’s our go-to spot to unwind after a long day. Truly one of the best purchases we’ve made!

12 dicembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Great service experience

Engineer turned up on time, got on with the job (as I'd messaged to say I was busy) and completed the service well. Only gave a 4 as he was unable to get the power supply to the Blue tooth speaker working so we need to replace/get an external one but he was helpful in having a look at it for us whilst he had the tub open. Happy with the Tiny Hot Tub we had from Combined Shipping which is still all good and no issues (other than blue tooth speaker) 3 years on.

14 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Ultimate hot tub

Our Ultimate hot tub spa was ordered at a great price from Combined and the logistics for delivery and installation were all well managed and completed as per order. Good afterservice for fine tuning operation and for ongoing products to keep the spa clean. Very happy with Combined and all their services :)

Very happy with the unit and expect to be adding a heat pump from Combined in 2025

11 dicembre 2024
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

Hi Lawrence, Really great to hear! Thanks for the review.

Valutata 5 stelle su 5

Combined Shipping - great company and products

We brought our hot tub and air source heat pump in 2020 and has been fabulous - I have called Combined shipping for advice, guidance & tech support numerous times over the years and they have always been knowledgeable and helpful and above all great value - very customer focussed, great value, great advice. I am amazed we still use our hot tub 3-4 times a week - often more and since we fitted the heat pump our electricity bill for the whole house was reduced by 1/3rd so running the hot tub costs very little and better environmentally.

11 dicembre 2024
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

Hi Mike, thanks for the feedback - other customs will find this info RE heat pump really useful :D

Valutata 5 stelle su 5

Amazing service amazing company

Amazing service from the team talked us through the different hot tubs available and what would suit us advised us which chemicals were the best and safest to use, fast smooth delivery and set up went very smoothly. After care has been second to none they have always been on the end of the phone offering advice.

11 giugno 2024
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

Thanks for the review! Enjoy your Hot Tub.

Valutata 5 stelle su 5

Reliable, fast and helpful.

Reliable, fast and great offers. Have used customer service before too and they were efficient, friendly and helpful. Have bought my filters here for 4 years and will continue to do so.

1 dicembre 2024
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

Great feedback, many thanks!

Valutata 5 stelle su 5

Absolutely fantastic company

Absolutely fantastic company. Always on hand to help since we bought our tub 6 years ago. Just had a service which was excellent. Highly recommend.

10 dicembre 2024
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

Thanks for the lovely feedback Annalea :D

Valutata 5 stelle su 5

leaky tub put right for a…

I've been dealing with them for a number of years since buying our tub & when we encountered a leak they quickly identified the problem & promptly completed the repair.

31 maggio 2024
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

I'm pleased to hear your issues were resolved timely. Thanks for the review! :D

Valutata 5 stelle su 5

Very happy with the product & service

Very pleased with the upfront information we were given while we were researching hot tubs, the purchase process was well communicated, helpfulness of the delivery team and aftersales support have all been excellent… oh and the hottub is fabulous too!

5 gennaio 2024
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

Thanks Mo! Great to hear that you're pleased with the aftersales care :D

Valutata 5 stelle su 5

Excellent Customer Service and value for money

We purchased a Rose Hot Tub from Combined Shipping. I was initially concerned about ordering a Hot Tub which was to be made overseas then shipped to the UK, but other customer's reviews were positive and price was much cheaper than buying from a showroom so my concerns were allayed.

A few months after enjoying our Hot Tub, we had a technical issue when re-filling the Tub.
This was resolved quickly over the telephone and Whatsapp. The Customer Service Team and the Engineer we dealt with were both friendly and knowledgeable.

I would definitely recommend Combined Shipping Company to anyone looking to buy a Hot Tub.

13 dicembre 2023
Non scritta su invito
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Risposta di My Outdoor Oasis t/a Combined Shipping

Thanks for the review!

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