Got a call from C&C about 2 minutes after placing the order asking when I would like the goods delivered. Date was earlier than expected and I was kept up to date by phone on a slight delay due to tra... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Thank you Matt for helping me with my wrong order! I will definitely use Collier and Catchpole again, great service
L'azienda ha risposto
Ordered a 25kg bag of NHL on line to collect in-store. Soon afterwards another branch called and helpfully suggested picking it up at their location as it is an easier journey. I still picked it up in... Leggi di più
L'azienda ha risposto
Ordered a tonne bag of Scottish Cobbles on a Sunday afternoon, received an email from Adam @ Ipswich saying when they will be delivered and sure enough.. that’s exactly when they were delivered. I sai... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di materiali per la pavimentazione
- Mercato di materiali edili
- Negozio di materiali isolanti
- Rivendita di legname
- Fornitore di pietra naturale
- Fornitore di sabbia e ghiaia
Scritti dall'azienda
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Informazioni di contatto
11 London Road, CO3 0NT, Colchester, Regno Unito
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4,9
Eccellente
520 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Collier and Catchpole Ltd
Good morning. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Good all round
Yes delivery on the date stated .spoke to the driver by ring and he put the pallet of things where I asked him to very efficiently and helpful. Many thanks.
15 maggio 2024
Risposta di Collier and Catchpole Ltd
Hi Joseph. So great to hear. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Collier & Catchpole - small but great!
Collier & Catchpole - this small independent builder's merchant is a breath of fresh air for me.
After trading for a while with the Big firms such as Jew####/Travis Per#### etc, then the personable and efficient service at Colliers and Catchpole is very welcome.
With prices often cheaper than their larger rivals, the future looks bright.
9 maggio 2024
Risposta di Collier and Catchpole Ltd
Good morning. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Friendly staff.
1 maggio 2024
Risposta di Collier and Catchpole Ltd
Hi Tim. Thank you for taking the time to leave us a review and rating. See you soon. Have a great end to the week 😊 #BuildWithColliers
Great service
In Colchester branch yesterday, dealt with Karl.. truly professional, fielded every question and super helpful in my decision making regarding block paving. Splitting my order into two different deliveries was no issue and my request for first drop off was clearly written in front of me. Top notch service… oh and the prices are really good too!
9 maggio 2024
Non scritta su invito
Risposta di Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Great feedback! We appreciate you 😊 #BuildWithColliers
Risposta di Collier and Catchpole Ltd
Hi Melvin. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant 😊 #BuildWithColliers
The customer service is excellent.
The customer service is excellent.
Positive shopping experience.
Staff are well trained and knowledgable who will go the extra mile to help.
Women are not laughed at or patronised as usually happens in an all male builder's environment!
29 aprile 2024
Risposta di Collier and Catchpole Ltd
Hi Louise. Thank you for taking the time to leave us such positive feedback and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Courteous and polite
Was due to deliver on the Friday however the poor driver had an accident which we were informed about. They delivered the very next day with no problems at all. Courteous and polite driver
2 maggio 2024
Risposta di Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review and 5-star rating, really great to hear. See you soon. Have a great weekend 😊 #BuildWithColliers
Very good communication
Very good communication and fast delivery,placed on my shared driveway great
Many thanks
29 aprile 2024
Risposta di Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating. See you again soon. Have a great weekend 😊 #BuildWithColliers
Risposta di Collier and Catchpole Ltd
Hi Andy. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Easy to order
Easy to order, came faster than expected and the driver couldn’t have been more helpful
17 aprile 2024
Risposta di Collier and Catchpole Ltd
Hi IW. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Efficient and very helpful
28 marzo 2024
Risposta di Collier and Catchpole Ltd
Hi Jonathan. Thank you for taking the time to leave us a review, really great to hear. See you soon 😊 #BuildWithColliers
Ordered 2 bags of gravel
Ordered 2 bags of gravel. Both delivered early than planned but 1 was wrong. The driver came back the next day with the correct bag. Driver was superb. 4 out of 5 just because of the incorrect bag originally.
1 aprile 2024
Risposta di Collier and Catchpole Ltd
Hi Rupert. Apologies for the mix up, I hope it was corrected with minimal inconvenience. Thank you for taking the time to leave us a review and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Excellent response time.
1 aprile 2024
Risposta di Collier and Catchpole Ltd
Hi Kevin. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Risposta di Collier and Catchpole Ltd
Hi Russell. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great service and delivery team
Great speed of delivery, very helpful and patient delivery driver. The quality of the goods was as expected. Great service.
25 marzo 2024
Risposta di Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Risposta di Collier and Catchpole Ltd
Hi Ram. Thank you for taking the time to leave us a review and 5-star rating. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Very helpful and courteous staff
Very helpful and courteous staff. And ordering online is very easy to do.
I would always recommend this company.
1 marzo 2024
Risposta di Collier and Catchpole Ltd
Hi Maria. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Some problems but dealt with.
I can’t give a 5 star review because my order was “missed” and I had to chase up on Saturday after the time limit for delivery had passed. I only live a few km from the store so was expecting fairly prompt delivery.
When I called to enquire they couldn’t even find my order number or name or address.
They called back later and said they would deliver Monday/Tuesday. This would have been too late as we needed it for the weekend.
Now I also can’t give a poor review because a very kind member of staff delivered my order in her own car after work on the Saturday. I was extremely grateful and the customer service was really good.
However, obviously I shouldn’t have had to chase up and she shouldn’t have had to do that in her own time so I can’t give a raving review.
25 febbraio 2024
Risposta di Collier and Catchpole Ltd
Hi Kate. Thank you for taking the time to leave your feedback. We have updated our processes internally and informed the team. We can only apologise for your experience with us and hope next time, we can deliver a 5-star service. Have a great week 😊 #BuildWithColliers
Quick turnaround and helpful delivery…
Quick turnaround and helpful delivery guy. Thank you.
1 marzo 2024
Risposta di Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
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